4(37 ratings)· Winchester average: 3.9
1 / 5CMS Care Compare
Reviewers consistently praise Winchester Rehabilitation and Nursing Center for its rehab therapy team, warm and attentive staff, and smooth transitions from hospital to facility. Families highlight strong support for residents with dementia and describe the building as clean and well-run, though one reviewer noted inconsistent aide performance and occasional communication barriers.
AI-generated from reviews and community data.
Winchester Rehabilitation and Nursing Center is a senior living community in Winchester, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 37 reviews.
Winchester Rehabilitation and Nursing Center is a skilled nursing and long-term care facility in Winchester, Massachusetts, with a licensed capacity of 121 beds. The center serves patients recovering from acute illness or injury as well as those requiring ongoing care, including residents with dementia.
Families consistently praise the attentiveness of the clinical and administrative teams. Staff members are described as warm and engaged, one family noted that directors actively escort residents to and from meals, and the transition process from hospital to facility is handled with care and clear communication. Physical and occupational therapy receives particular recognition; one family reported their 93-year-old grandmother, who had fractured both hips, left the facility stronger than before her injuries and regained significant mobility. The building is kept clean, meal quality is noted as very good, and the atmosphere is described as cheerful and full of activity.
Families acknowledge that staff consistency varies, and communication can occasionally be affected by language barriers. Overall, the facility holds a 4 out of 5 Google rating across 37 reviews, with families expressing gratitude for the center's genuine care of their relatives during recovery and extended stays.
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Help Me Choose4overall · 37 ratings combined
4★ on Google (37)
Susan Turner
Apr 2026
The atmosphere is cheerful. Unit nurses responded in reasonable time and were friendly. The physical and occupational health exercise nurses adapted their work to my needs, and PT was creative in solving a problem. The food was very good - I looked forward to the meals. Aides varied in the way they did their work, some better than others. Language sometimes was a problem
Rachel Devine
Apr 2026
Winchester Nursing Center was a great experience for my family. My 93 year old grandmother fractured both hips and was here for about a month. Despite agitation and confusion through the day and night, the staff worked hard to keep her comfortable and the PT she received was INCREDIBLE - she left here stronger than she was BEFORE the fractures and has regained significant mobility. They also connected us with resources to help plan her long term care upon returning home which was very helpful. Would absolutely recommend this nursing center for rehabilitation, especially for folks with dementia. Thank you Winchester Rehab team!
Isabelle Snow
Mar 2026
Two of my family members have stayed at Winchester Rehabilitation and I couldn’t have asked for a better team to take care of them. They were transferred in from the hospital and the admin coordinator, Chelsea, was amazing during the transition. She was friendly and attentive to both family members, as well as provided all the information we needed. Milan, the financial advisor, was amazing at going over the insurance information and the financial options that we needed to review. We visited almost daily while each family member was a patients and the staff was absolutely incredible. Nurses and CRNAs came in multiple times to check in on us to make sure not only their patient was taken care of, but the family members as well. Their food is amazing and the patients are given the choice between a few different options every day, as well as snacks if they chose them. This support and dedication the staff gave to is really made it a pleasant experience for both the patients and the family members.
Lori O'Doherty
Mar 2026
As a senior living advisor, Winchester Nursing Home is one of the best local nursing home - rehabs. The staff is authentic and warm. The directors leave their office to escort residents to and from lunch. This is a heartwarming solution! The building is always clean, staff retention is great, and the activities are full with engaged residents. 5 out of 5! As I say to the staff, when ny mom needs rehab, she’ll be here.
Jeffrey Aizley
Nov 2025
My mother recently stayed at Winchester Rehabilitation while recovering from pneumonia. She also lives with frontotemporal dementia, so finding a facility that truly understands and supports her needs was incredibly important. After experiencing several other rehabs that were deplorable—unclean, understaffed, and indifferent—we were beyond grateful to discover the remarkable care at Winchester Rehabilitation. From the moment we walked in, the **front desk staff** set the tone with their warmth, friendliness, and genuine compassion. They were always ready for a kind word or cheerful chat, which made visits feel welcoming. Special thanks to **Erika, the director**, whose kindness and helpfulness made navigating this difficult time so much easier. **Deb, the therapy director**, went above and beyond to help us secure a new wheelchair for Mom, showing true dedication to her well-being. We want to give **extra, extra praise to Chrissy, the speech therapist**. Mom adored her—Chrissy’s knowledge, patience, and kindness made therapy sessions something Mom looked forward to, which is no small feat. The **physical therapy team** deserves recognition as well. Mom loved her sessions, and their encouragement made a real difference in her recovery. A special shout-out to the “**snappy dresser**” on the PT team—his great outfits always brought a smile to Mom’s face. During Mom’s stay, my father sadly passed away. The compassion and care shown by the entire staff during that heartbreaking time was extraordinary. They treated us not just as patients and family members, but as people in need of comfort and support. Winchester Rehabilitation is everything a rehab facility should be: clean, well-staffed, and filled with people who truly care. We are deeply grateful for the amazing team that helped Mom heal and supported us through such a difficult chapter.
5 inspection visits in the last three years, 29 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 11, 2026
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2026
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2026
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 20, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 20, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 20, 2024
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 20, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 20, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 26, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 17, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 17, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 12, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 18, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 14, 2023
Assure that each resident’s assessment is updated at least once every 3 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 18, 2023
Implement emergency and standby power systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 14, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 12, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 8, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Winchester Rehabilitation and Nursing Center offers Skilled Nursing / Long Term Care.
Winchester Rehabilitation and Nursing Center is located at 223 Swanton Street, #1968 in Winchester, Massachusetts.
Reviewers consistently praise Winchester Rehabilitation and Nursing Center for its rehab therapy team, warm and attentive staff, and smooth transitions from hospital to facility. Families highlight strong support for residents with dementia and describe the building as clean and well-run, though one reviewer noted inconsistent aide performance and occasional communication barriers.
Winchester Rehabilitation and Nursing Center had 5 government inspection visits in the last three years, with 29 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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