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Families and residents at CareCore at Willowood consistently praise the compassion and attentiveness of nursing, aide, and therapy staff, especially during difficult skilled nursing stays and end-of-life care. Reviewers highlight quick response times and staff who treat residents like family. Food quality was noted as a minor drawback by one reviewer.
AI-generated from reviews and community data.
CareCore at Willowood is a senior living community in Brunswick, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 10 reviews.
CareCore at Willowood is a skilled nursing and long-term care facility in Brunswick, Ohio, with a licensed capacity of 100 residents. The community provides both short-term skilled care and ongoing residential support.
Families consistently praise the staff's attentiveness and compassion. Reviewers highlight how nurses, aides, and therapy team members treat residents with genuine care, take time to know each person individually, and respond quickly to needs. One family noted that staff members "made sure our person was comfortable" during end-of-life care, while another wrote, "my call light was always answered very quickly." The front desk is specifically recognized for warm, patient support during the admission process. Across reviews, staff presence and responsiveness emerge as defining strengths.
Food received a single mention as an area for improvement, though the resident who raised it felt the overall care experience warranted a five-star rating. Activities and community atmosphere are not substantially addressed in available reviews.
CareCore at Willowood holds a 3.9 out of 5 Google rating based on 10 reviews, with the vast majority at five stars.
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Help Me Choose3.9overall · 10 ratings combined
3.9★ on Google (10)
Char Boulware
Jun 2026
The staff have been nothing short of wonderful. I have seen how this facility cares for the residents in ALL stages ..skilled stay until their passing. They are empathetic, listeners, and overall present. A loved one recently passed and the staff made sure our person was comfortable as well as accommodating for us. I highly recommend!
Lilacgirl
Jun 2026
My experience with CareCore at Willowood has been nothing short of excellent. From the moment we walked in, the staff made us feel welcome and reassured. The nurses, aides, and therapy team are all incredibly kind, attentive, and professional. They take the time to really get to know each resident and treat them like family. What stands out most is the genuine compassion the staff shows every single day. It gives us such peace of mind knowing our loved one is in such caring hands. I would highly recommend Willowood to anyone looking for quality care in a supportive and positive environment.
Frank Ziss
Jun 2026
The staff at CareCore Willowood are great people and wonderful caring care givers. They are always welcoming, especially Julie at the front desk. She embodies all the qualities of a wonderful, helpful and caring person. Kudos to this wonderful team and faculty.
Sue Koch
Jun 2026
I recently contacted Willowood as my father had fallen and required skilled nursing……and I had no idea what to do! Immediately, Julie Myers put me at ease, once she heard my story. She then connected me with Regan Holliday, who was incredibly patient and kind and thoroughly answered all my questions! It is hard to describe just how much both of these lovely ladies helped me on that very difficult day! I will be forever grateful!!
Heidi K
May 2026
I felt I received good nursing care and therapy. Everyone was kind and helpful and my call light was always answered very quickly! My only complaint would be the food, but I thought the rest of the experience was positive enough to warrant 5 stars. Thank you to the staff there.
8 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 17, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 1, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 14, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 26, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 15, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2023
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2023
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2023
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2023
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2020
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2020
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2020
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2020
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2020
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 25, 2019
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 25, 2019
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 25, 2019
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 25, 2019
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 25, 2019
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 25, 2019
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 25, 2019
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 25, 2019
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 25, 2019
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 25, 2019
Establish roles under a Waiver declared by secretary.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 25, 2019
Provide family notifications of emergency plan.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 25, 2019
Establish staff and initial training requirements.
Severity C of L: potential for minimal harm, widespreadCorrected Jan 25, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
CareCore at Willowood offers Skilled Nursing / Long Term Care.
CareCore at Willowood is located at 1186 Hadcock Rd in Brunswick, Ohio.
Families and residents at CareCore at Willowood consistently praise the compassion and attentiveness of nursing, aide, and therapy staff, especially during difficult skilled nursing stays and end-of-life care. Reviewers highlight quick response times and staff who treat residents like family. Food quality was noted as a minor drawback by one reviewer.
CareCore at Willowood had 8 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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