Willowdale Health Services

• Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 22, 2025

• To conduct inspection, testing and maintenance of fire doors by qualified individuals.

  Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 2, 2024

• Have approved installation, maintenance and testing program for fire alarm systems.

  Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 2, 2024

• Have an enclosure around a vertical opening shaft.

  Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 2, 2024

• Conduct testing and exercise requirements.

  Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 2, 2024

• Provide family notifications of emergency plan.

  Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 2, 2024

• Establish policies and procedures including evacuation.

  Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 2, 2024

• Provide emergency officials' contact information.

  Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 2, 2024

• Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 2, 2024

• Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 2, 2024

• Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 2, 2024

• Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 2, 2024

• Respond appropriately to all alleged violations.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 2, 2024

• Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 2, 2024

• Provide enough food/fluids to maintain a resident's health.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 2, 2024

• Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 2, 2024

• Ensure each resident receives an accurate assessment.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 2, 2024

• Install an approved automatic sprinkler system.

  Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 8, 2023

• Meet requirements for the installation and maintenance of electrical systems.

  Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 8, 2023

• Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 8, 2023

• PASARR screening for Mental disorders or Intellectual Disabilities

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2023

• Have restrictions on the use of portable space heaters.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 8, 2023

• Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2023

• Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2023

• Properly provide smoke detection systems in areas open to corridors.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2023

• Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2023

• Have proper medical gas storage and administration areas.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2023

• Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2023

• Have generator or other power source capable of supplying service within 10 seconds.

  Severity C of L: potential for minimal harm, widespreadCorrected Dec 8, 2023

• Have simulated fire drills held at unexpected times.

  Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 12, 2022

• Have approved installation, maintenance and testing program for fire alarm systems.

  Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 12, 2022

• Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

  Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 12, 2022

• Ensure each resident receives an accurate assessment.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 12, 2022

• Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 12, 2022

• Install an approved automatic sprinkler system.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 12, 2022

• Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

  Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 12, 2022

Willowdale Health Services offers Skilled Nursing / Long Term Care.

Willowdale Health Services is located at 1610 Hoover St in New Holstein, Wisconsin.

Willowdale Health Services carries a 4.8 out of 5 rating from 5 Google reviews. Willowdale Health Services is a small, long-tenured skilled nursing and rehab center in New Holstein that has served the area since 1971. Available feedback is limited, but the facility highlights personalized attention, on-site medical coverage, and therapy services as part of daily care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Willowdale Health Services had 4 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

Submit the Request Information form on this page, or contact Willowdale Health Services directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.