MyLivingChoice

Willowcrest

Albert Einstein Med Ctr

2.6(48 ratings)

Willowcrest — photo 11 / 6

Quick Facts

Hospital adjacency
Located directly on Jefferson Einstein Hospital campus
On-site service
Also operates a separate on-site infusion center
Room setup
Some rooms shared by two patients, limited privacy

What Families Think

Willowcrest is a hospital-based skilled nursing and rehab facility on the campus of Jefferson Einstein Hospital in Philadelphia, with a Google rating of 2.6 from 48 reviews. Reviewers are sharply divided: some praise individual nurses, CNAs, and the on-site infusion center, while many describe slow response to call bells, delayed medications, and unprofessional or inattentive staff.

The Good

  • Praise for specific nurses and CNAs by name
  • On-site infusion center staff called professional and kind
  • Rehab therapists specifically praised by several reviewers
  • Direct hospital proximity reassuring during medical emergencies

The Bad

  • Many reports of slow or unanswered call bells
  • Multiple reports of delayed pain medication and meds
  • Several reviewers describe dirty rooms and bathrooms
  • Multiple reports of rude or unprofessional nursing staff

AI-generated from reviews and community data.

About Willowcrest

Willowcrest is a skilled nursing / long term care community in Philadelphia, Pennsylvania.

Families rate Willowcrest 2.6 out of 5 based on 48 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

2.6overall · 48 ratings combined

2.6★ on Google (48)

Johanna Alicea

May 2026

via Google

This is my first time coming here, My sister is in the rehabilitation department and I just want to give a big thank you to Germaine, she is on the third floor and is taking very good care of all the patients here.. God bless you and thank you so much for your love and kindness to people who are ill.. 🙏💗

Tamara Fountain

Oct 2025

via Google

My mother just called to say the nurse was really nasty & cursed at her …I won’t be able to sleep tonight .I need to go get her in the morning to insure her safety …Don’t send anyone here They aren’t all bad but some are rude & mean to old people this isn’t a safe place & ii need to call administration in the morning, enough is enough

Lone Wanderer

Sep 2025

via Google

The place is horribly out dated. The staff are rude and short tempered towards patients. The rooms are filthy and cramped with 2 patients to a room with no privacy at all. The bathrooms are a disgrace and are poorly maintained. Willowcrest may be under Jefferson now, but it retained all of that classic Einstein health lousiness. Do not sent your loved ones here, it's an abomination to healthcare.

Grace Robert (Gracie)

Jul 2025

via Google

Only liked a couple of nurses, I preferred Felicia. My night nurses weren't too bad, depending on who I had. My favorite night CNA, was Jasmin, Wish I had gotten her number. But those 2 were my favorite nurses in Willow Crest rehabilitation center. I liked having Felicia during the day, and Jasmin at night. Other than that, most of the nurses were very rude, and didn't do their job.

Eleanor Forte

Jun 2025

via Google

Most Nurses are incompetent, inadequate, lack compassion and should not be doing healthcare.

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Frequently Asked Questions

What types of care does Willowcrest offer?

Willowcrest offers Skilled Nursing / Long Term Care.

Where is Willowcrest located?

Willowcrest is located at Albert Einstein Med Ctr in Philadelphia, Pennsylvania.

What do families say about Willowcrest?

Willowcrest is a hospital-based skilled nursing and rehab facility on the campus of Jefferson Einstein Hospital in Philadelphia, with a Google rating of 2.6 from 48 reviews. Reviewers are sharply divided: some praise individual nurses, CNAs, and the on-site infusion center, while many describe slow response to call bells, delayed medications, and unprofessional or inattentive staff.

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