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Willow Ridge, photo 11 / 5

Quick Facts

Total units
20
Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Church related
Certified beds
20
Care Model
Small household units instead of traditional wards
Outdoor Access
Each home has private porch, patio, and yard
Staffing Approach
Caregivers called Shahbazim work directly in households
Affiliation
Operated by Mennonite Home Communities of Ohio

What Families Think

Families describe Willow Ridge's Green House model as warm and homelike, with high praise for the one-on-one nursing care and residential atmosphere. Reviewers consistently highlight the quality of daily life, from made-to-order meals to a strong staff-to-resident ratio, though the review count is very small.

The Good

  • First Green House homes in Ohio
  • High staff-to-resident ratio praised by families
  • Made-to-order breakfast, shared meals at big table
  • Private bedrooms and bathrooms for residents
  • Residents actively involved in care decisions
  • Consistently 5-star reviews from families

The Bad

  • Very few reviews available to judge consistency
  • No published pricing information

AI-generated from reviews and community data.

Willow Ridge is a senior living community in Bluffton, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.8 out of 5 across 9 reviews.

About Willow Ridge

Willow Ridge of Mennonite Home Communities of Ohio is a nursing home in Bluffton, Ohio, featuring the first Green House homes in the state. The community offers skilled nursing care in a residential model designed to prioritize privacy, dignity, and individualized attention.

The Green House concept transforms the traditional nursing home environment by organizing residents into smaller household units with private bedrooms and bathrooms. Each home includes a front porch, back patio, and large yard for visiting, along with patio-connected homes and a secure garden walkway that allows neighbors to visit one another easily. The community maintains an excellent staff-to-resident ratio compared to traditional nursing homes, with caregivers and nurses working alongside residents to create a household atmosphere of support.

Care is guided by five core principles called P.E.A.R.L.S: Preferences, where residents actively participate in decisions about their care and activities; Environment, providing private living spaces; Relationships, where caregivers transform the institution into a household of love; Life, offering opportunities for purposeful engagement; and Support through the broader community. Research shows Green House residents experience four times more personal and social contact than residents in traditional nursing homes.

The community offers activities including Bible studies, birthday celebrations, games, and social events. The design keeps residents in the role of decision-maker, emphasizing that residents rule and are involved in shaping their daily lives and care plans. Families work together with the caregivers, known as Shahbazim, and nursing staff to create individualized support.

Types of Care at Willow Ridge

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Birthday / Holiday Parties
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Willow Ridge

4.8overall · 9 ratings combined

4.8★ on Google (9)

Marilyn Stahl

May 2025

via Google

Mother is here and says, better than a five star resort," and the care continues as other reviews for the past years. Breakfast at the counter, made to order. Lunch and dinner together at a big table. These houseguests interested in music and singing, the Mennonite traditions, talking with each other, and outdoor Elevated gardens.

R Good

Dec 2019

via Google

Elderly Mother here and great environment & Shabbaz type nursing care. Under management of MCHO Bluffton Ohio.

Joanne McKanna

Dec 2017

via Google

Very friendly staff, homelike setting, beautiful atmosphere, the new way to care for our elderly.

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Ask about availability, pricing, or a tour. Your details go only to Willow Ridge, never sold or shared.

Government Inspection History

3 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 11, 2024Fire Safety StandardHealth Standard12 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 27, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 27, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 27, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2024

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2024

Jan 25, 2022Fire Safety StandardHealth Standard10 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedCorrected Feb 16, 2022

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 16, 2022

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 16, 2022

  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 16, 2022

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 16, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2022

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2022

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2022

May 2, 2019Fire Safety StandardHealth Standard11 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2019

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2019

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2019

  • Honor the resident's right to manage his or her financial affairs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2019

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2019

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2019

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2019

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2019

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2019

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Willow Ridge offer?

Willow Ridge offers Skilled Nursing / Long Term Care.

Where is Willow Ridge located?

Willow Ridge is located at 101 Willow Ridge Drive in Bluffton, Ohio.

What do families say about Willow Ridge?

Families describe Willow Ridge's Green House model as warm and homelike, with high praise for the one-on-one nursing care and residential atmosphere. Reviewers consistently highlight the quality of daily life, from made-to-order meals to a strong staff-to-resident ratio, though the review count is very small.

How did Willow Ridge do on recent health and safety inspections?

Willow Ridge had 3 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Willow Ridge?

Submit the Request Information form on this page to connect with Willow Ridge and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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