Kathi Allen
Jun 2026
Husband was there for rehab following knee surgery
1 / 4CMS Care Compare
Reviews of Vancrest of Ada are sharply divided: several families praise the rehab therapy team and describe attentive, kind nursing staff in a clean facility, while other reviewers report serious lapses in care, including unaddressed medical issues and unsanitary conditions. This mix suggests inconsistent quality depending on the unit or staff involved at the time.
AI-generated from reviews and community data.
Vancrest of Ada is a senior living community in Ada, Ohio offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 10 reviews.
Vancrest of Ada is a skilled nursing and long-term care facility in Ada, Ohio, with a licensed capacity of 60 residents. The community serves both post-acute rehabilitation and ongoing care needs.
Family experiences at Vancrest span a wide range. Several families praised the therapy staff as excellent and noted that rehabilitation outcomes, including regaining mobility and swallowing function, were significant. Some families highlighted a clean facility and described staff as professional, attentive, and caring. However, other families reported serious concerns, including instances of inadequate medical oversight (missed wound care and medication errors), poor nursing responsiveness, and concerns about resident dignity and facility cleanliness. One family wrote their loved one was "made miserable and feeling intimidated."
With a 4.2/5 Google rating across 10 reviews, Vancrest shows notably mixed feedback. Families considering admission should carefully discuss specific care protocols, nursing staffing, and ask detailed questions about wound care and medication management oversight.
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Help Me Choose4.2overall · 10 ratings combined
4.2★ on Google (10)
Kathi Allen
Jun 2026
Husband was there for rehab following knee surgery
Rayette Hurt
Feb 2026
Worst place I have been to! The so called Nurse is rude and a poor excuse for a nurse! She is a disgrace to the nursing field! Made my mother on hospice miserable and feeling intimidated. Bed was stained with discoloration of urine! Left same day! I wouldn’t send my worst enemy there! Would NEVER recommend this place for your loved one.
Valarie Surface
Mar 2022
I was there 3 months and care for the most part was subpar. Had a ankle fracture that NP never once looked at even after I had to go back to surgery because it got infected.Once i returned after surgery again NP. DON. And wound nurse never looked at. Discovered i was not getting right dose of Vitamin D and no one can tell me why that happened. Finally went to ER on Dec 30 and after iv antibiotics to help my ankle I ended up with a R below the knee amputation. As far as therapy one of the worst experience I've every seen and I used to be the night manager in Fort Wayne Ind Rehab Hospital
Athena Bayes
Oct 2021
The therapists are excellent. I came here as a hoist patient, Toledo hospital saved my life, but Vancrest rehibilitation had me walking and able to eat and drink without choking and got the use of my arms again. The therapists are excellent and all the staff are so nice and very helpful and caring.
Heath Linton
Sep 2019
By far the best nursing I have ever seen. The staff were very professional, attentive, kind, and caring with my mother. It also did not smell like a nursing home! Very clean facility
6 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 19, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2025
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Implement a program that monitors antibiotic use.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 19, 2024
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 28, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2023
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2023
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2023
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2020
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Vancrest of Ada offers Skilled Nursing / Long Term Care.
Vancrest of Ada is located at 600 West North Avenue in Ada, Ohio.
Reviews of Vancrest of Ada are sharply divided: several families praise the rehab therapy team and describe attentive, kind nursing staff in a clean facility, while other reviewers report serious lapses in care, including unaddressed medical issues and unsanitary conditions. This mix suggests inconsistent quality depending on the unit or staff involved at the time.
Vancrest of Ada had 6 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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