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Truewood by Merrill, Boise

2600 Milwaukee St

4.4(86 ratings)

Truewood by Merrill, Boise — photo 11 / 15

Quick Facts

Year opened
1998
Ownership
Family-owned senior living company
Housing options
Apartments or private cottages available
Respite stays
Short-term recovery stays offered after injury

What Families Think

Families generally describe Truewood by Merrill, Boise as a warm, well-kept community with attentive, caring staff and a lively activities program. Many reviewers single out specific staff members, food quality, and the administrator for praise, though a notable minority report serious problems with billing, medication management, and communication after a resident's care needs changed or they moved out.

The Good

  • Warm, attentive staff frequently praised by name
  • Active, varied activities program with outings and games
  • Food and dining quality praised by many reviewers
  • Facility described as clean and well maintained
  • On-site hospice and skilled nursing support available
  • Memory care residents receive round-the-clock supervision

The Bad

  • Several reports of delayed or mishandled refund checks after move-out
  • Multiple reviews describe medication management or mix-up problems
  • One reviewer described inconsistent transportation and housekeeping staffing
  • One report that special dietary needs were not accommodated for months

AI-generated from reviews and community data.

About Truewood by Merrill, Boise

Truewood by Merrill, Boise is a senior living community in Northwest Boise, Idaho, offering independent living, assisted living, and memory care from a family-owned company. The community is designed to feel like home, with a focus on connection among residents, families, and staff.

Residents can choose from a variety of apartments or private cottages, including memory care options. Services include a resident call system, transportation, 24-hour staffing, and weekly housekeeping, allowing residents to maintain an independent lifestyle while having access to added support as needed.

The community sits in a quiet, lush green setting while remaining close to shops, dining, and parks in the surrounding Boise suburb. Nearby amenities include exceptional healthcare facilities and convenient shopping, along with year-round local events.

On-site amenities include landscaped gardens with courtyards, a library, and a whirlpool spa. Residents have access to daily activity options such as fitness classes, learning opportunities, and outings, with an emphasis on keeping residents as active and engaged as they choose to be.

Truewood by Merrill describes itself as an attainable, resident- and family-centered community that emphasizes practical living choices, comfort, and value over ornate or stuffy design, with services meant to be convenient, flexible, and unobtrusive.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Multiple Floor Plans
  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

4.4overall · 86 ratings combined

4.4★ on Google (86)

David Ladines

Dec 2025

via Google

The facility was beautifully decorated for Christmas and the staff created a festive environment as we sang Christmas songs together. The residents were not shy about joining in on some of their favorite traditional Christmas songs.

I have a client that lives there and I see her three times a week. I can tell you from my experience and being in the industry that the staff is all very wonderful, loving and helpful<br>The caregivers are very patient and super nice!<br>The food has even improved with the new chef my client is thrilled about that!

April Howard

Nov 2025

via Google

Very nice and easy to check in Very clean.

erika patlan

Oct 2025

via Google

This place is amazing. Always clean and decorated. Everyone is always so nice and inviting.

Damian Kershner

Oct 2025

via Google

I can’t say enough good things about Truewood by Merrill. From the moment we walked in, it felt like more than just a nursing home it felt like a community that truly cares. The staff go above and beyond for their residents, treating everyone with genuine kindness, patience, and respect. You can tell that every nurse, caregiver, and staff member takes pride in what they do. They don’t just provide care they take the time to get to know each resident and make them feel seen and valued. That kind of compassion can’t be faked, and it makes all the difference. The facility is always clean, warm, and welcoming, and the atmosphere feels peaceful and comforting. Knowing my loved one is in a place where they’re treated like family gives me so much peace of mind. I’m incredibly grateful for the entire team at Truewood by Merrill for the love and dedication they show every single day.

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Frequently Asked Questions

What types of care does Truewood by Merrill, Boise offer?

Truewood by Merrill, Boise offers Assisted Living, At-Home Care, Independent Living, Memory Care and Skilled Nursing / Long Term Care.

Is Truewood by Merrill, Boise pet friendly?

Yes — Truewood by Merrill, Boise lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Truewood by Merrill, Boise located?

Truewood by Merrill, Boise is located at 2600 Milwaukee St in Boise, Idaho.

What do families say about Truewood by Merrill, Boise?

Families generally describe Truewood by Merrill, Boise as a warm, well-kept community with attentive, caring staff and a lively activities program. Many reviewers single out specific staff members, food quality, and the administrator for praise, though a notable minority report serious problems with billing, medication management, and communication after a resident's care needs changed or they moved out.

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