Lori Mckernan
May 2025
Extremely poor management.
4.4(24 ratings)· Lakewood average: 4.3
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1 / 6An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families generally describe Willow Glen as clean, well-maintained, and staffed by friendly people who help with activities and maintenance requests. However, a few reviewers raised serious concerns about security, unresponsive management, and a lack of staff presence at the front office.
AI-generated from reviews and community data.
Willow Glen Senior Residences is a senior living community in Lakewood, Colorado offering Independent Living. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 24 reviews.
Willow Glen Senior Residences is an independent living community in Lakewood, Colorado. The community serves residents seeking apartment-style living with on-site support and engagement.
Families consistently praise the physical environment and cleanliness of the building and grounds. Staff members are described as helpful and responsive to maintenance requests. The community offers activities for residents, and visitors note a friendly atmosphere among both staff and residents.
Some families have flagged concerns about office hours and accessibility when trying to reach occupants or get assistance. Administrative follow-through on resident requests, such as coordinating with external service providers, has been inconsistent for at least one family. The community holds a 4.4 out of 5 Google rating based on 24 reviews.
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Help Me Choose4.4overall · 24 ratings combined
4.4★ on Google (24)
Lori Mckernan
May 2025
Extremely poor management.
Linda Kerber
May 2025
Mom moved out in February. We canceled xcel but didnt get canceled. She keeps getting bills. Willowglen manager was supposed to send a letter to xcel saying she moved but didn't bother to.<br>Xcel said willowglen should reimburse but they refused. She also was harassed by a man living there that keep going into her apartment, banging at the door at all hours. One day he pushed his way in and I stopped him from knocking her over. I had asked for months to have him leave they never would ask him to leave. I called the police that day and willowglen did nothing. He wasn't safe to be around. Very aggressive. She also had her car stolen from the garage in 2021. I think 5 were stolen because they wouldn't fix the garage door for yrs. This is supposed to be a gated community. There were homless people coming in at all hours sleeping in the stairs ways. Linda kerber daughter of Ellen byfield
Rcklove3
Jul 2023
No one is ever in the office to help with guest who can’t reach occupants to get in, please expand hours in office seems like no one is ever here
Beckett Hearn
Jun 2023
Picked up a friend. The place looked very nice from the outside.
William Kiltz
Jan 2023
Very clean
Willow Glen Senior Residences offers Independent Living.
Willow Glen Senior Residences has not published its pricing. For context, communities in Lakewood that publish rates start around $3,600 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Willow Glen Senior Residences is located at 1585 Kipling St in Lakewood, Colorado.
Willow Glen Senior Residences carries a 4.4 out of 5 rating from 24 Google reviews. Families generally describe Willow Glen as clean, well-maintained, and staffed by friendly people who help with activities and maintenance requests. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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