MyLivingChoice

Willow Acres

255 Co Rd 730

4.2(5 ratings)

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Willow Acres, photo 11 / 5

Quick Facts

Licensed capacity
9 residents

Tennessee HFC

Review Sentiment
Mixed: praise for staff, one serious safety complaint

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Willow Acres is a small assisted living community in Riceville, Tennessee, with a mixed set of Google reviews. Several reviewers praise the warmth of the staff and describe the setting as a hidden gem, while one review raises a serious concern about sick employees being required to work around residents.

What reviewers praise

  • Staff described as friendly and family-like
  • Reviewers name a specific nurse for excellent care
  • Praised as a hidden gem setting

What reviewers flag

  • One report of sick employees forced to work while ill
  • No published pricing information available

AI-generated from reviews and community data.

Willow Acres is a senior living community in Riceville, Tennessee offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 5 reviews.

About Willow Acres

Willow Acres is an assisted living community in Riceville, Tennessee. The community offers 24-hour staff, an emergency call system, housekeeping, medication management, wheelchair accessibility, and gathering spaces for social activities.

Reviewers describe notably different experiences. Some families report that staff members are exceptionally caring and treat residents like family. Others have raised concerns about staffing practices, particularly regarding sick employees working with vulnerable residents. Reviews are mixed on operational matters, with some praising the community's atmosphere and staff warmth while others question the adequacy of care protocols.

Types of Care at Willow Acres

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Reviews of Willow Acres

4.2overall · 5 ratings combined

4.2★ on Google (5)

Melissa Ide

Dec 2025

via Google ↗ · Report

Not a great place to have your loved ones at. Forcing sick employees to work around elderly while they're running a fever or throwing up is disgusting. How can a sick employees effectively tend to your elderly loved ones needs if they are so sick hemselves that they can barely move? Disgusting place for care and employment.

Courtney Schand

Dec 2025

via Google ↗ · Report

This is a hidden gem- the area is idyllic, and the people are so goodhearted! The team at Willow Acres is exceptional. They were all very friendly and genuinely took care of our family member like their own. We cant say enough about them 10/10!

Julie Womack

Jul 2024

via Google ↗ · Report

One of the best nurses ever works there. If you want your loved one to be treated like family? Porsha is the nurse you want!

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Frequently Asked Questions

What types of care does Willow Acres offer?

Willow Acres offers Assisted Living.

Where is Willow Acres located?

Willow Acres is located at 255 Co Rd 730 in Riceville, Tennessee.

What do families say about Willow Acres?

Willow Acres carries a 4.2 out of 5 rating from 5 Google reviews. Several reviewers praise the warmth of the staff and describe the setting as a hidden gem, while one review raises a serious concern about sick employees being required to work around residents. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Willow Acres?

Submit the Request Information form on this page, or contact Willow Acres directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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