2550 Kings Highway
3.4(8 ratings)· Shreveport average: 4.2
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for WK Extended Care Center are mixed, with consistent praise for the physical and occupational therapy team but serious concerns raised about nursing care, medication handling, and staff professionalism. Family experiences range from life-changing rehabilitation outcomes to reports of neglect and medication errors.
AI-generated from reviews and community data.
WK Extended Care Center is a senior living community in Shreveport, Louisiana offering Skilled Nursing / Long Term Care. Families rate it 3.4 out of 5 across 8 reviews.
WK Extended Care Center is a skilled nursing and long-term care community in Shreveport, Louisiana, licensed for up to 24 residents. All 24 beds are certified for Medicare and Medicaid. The community is operated as a non-profit corporation and holds a 4 of 5 overall rating from the Centers for Medicare & Medicaid Services.
Reviewers consistently praised the rehabilitation therapy department, with multiple families reporting significant progress in mobility and function during their stays. One reviewer noted that therapists "gave me my life back" after a serious loss of mobility, while another described leaving the facility walking with a walker after a three-week stay. The nursing staff also received positive feedback for attentive care.
Experiences were mixed in other areas. Some reviewers reported challenges with basic amenities and medication access, while feedback on staff communication and professionalism varied, with some families noting unprofessional interactions with certain staff members. One reviewer raised serious concerns about clinical decision-making during a family member's care.
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Help Me Choose3.4overall · 8 ratings combined
3.4★ on Google (8)
Paula Draper
Dec 2025
WK Extended Care/Progressive Care has the best rehabilitation therapists. I have a rare muscle disease where I lost my ability to walk and no arm strength. They gave me my life back. I left walking on walker at home and was trained on home abilities to make transition easier. I was on 1st floor at 2550 kings Highway for 2 months. Every PT, OT therapist were amazing . I cannot thank them enough
Amaris Goodacre
Nov 2024
Some of the cnas are very unprofessional when speaking with family. Everytime I have spoken with them they had an attitude for no reason . The therapist and nurses that i came in contact with were very nice.
Grace
Mar 2024
As this is part of Willis knighton intensive specialty hospital my mother died do to negligence on this hospitals part after the fourth antibiotic you people should have realized she wasn't getting better and sent her back to the hospital for better treatment
CYNTHIA McCartney
Jan 2023
I entered WKecc after heart surg CCU. Unable to move my leg due to blood clots. I was basically helpless. I will say the physical therapy dept is great. After 3 wks I could motivate with walker. The other part of my stay dealing with so many issues took its toll on me. You cannot get coffee, ice, water is out of the sink in your room. Difficulty getting my medication. One day I questioned why I had not received my meds an hour later I was told my medications were given to someone else. I’m 68. Meds given to older lady. She was observed for 24 hrs. I finally got my med later in afternoon. Medication was for pain, BP, depression, anxiety, heart, blood thinner. I was relieved to her the other Patient was ok. It’s been seven months and I’m still traumatized over my stay. I would not recommend facility to anyone. My story is long, needed to share. If you are alone this is not a facility for you.
Rhonda Dyson Photography
Sep 2017
Where do I begin? With the best nurses ever? Or with the best therapists ever? The care I received while I was here was above and beyond anything I could have ever imagined. I had a goal to be out by a certain date because my son was getting married and these amazing people made sure that happened. AND I was able to dance with my son at his wedding. Cheryl, Stephanie, Kathaleen, Shawn, Rikki, Brandi, Mary, Hillary, Kathryn ... I owe you all my deepest appreciation! If I forgot anyone, it was not intentional. These people ROCK! I love you all!
4 inspection visits in the last three years, 2 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 5, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2025
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
WK Extended Care Center offers Skilled Nursing / Long Term Care.
WK Extended Care Center has not published its pricing. For context, communities in Shreveport that publish rates start around $2,044 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
WK Extended Care Center is located at 2550 Kings Highway in Shreveport, Louisiana.
WK Extended Care Center carries a 3.4 out of 5 rating from 8 Google reviews. Reviews for WK Extended Care Center are mixed, with consistent praise for the physical and occupational therapy team but serious concerns raised about nursing care, medication handling, and staff professionalism. Family experiences range from life-changing rehabilitation outcomes to reports of neglect and medication errors. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
WK Extended Care Center had 4 government inspection visits in the last three years, with 2 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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