Keidra Salone
Jul 2026
Staff is nice and friendly. Facility is clean and maintained well.
Heritage Manor West
7060 Cottonwood Blvd
4.5(134 ratings)· Shreveport average: 4.1
1 / 5Quick Facts
- Total units
- 140
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 140
- Room type
- Private rooms available to residents
- Care focus
- Short-term rehab and long-term skilled nursing
CMS Care Compare
What Families Think
Most reviewers describe Heritage Manor West as clean, welcoming, and well-staffed, praising the facility's appearance and friendly team during tours and visits. However, one detailed report raises serious concerns about neglect leading to severe bedsores, highlighting a stark contrast between surface impressions and actual hands-on care.
The Good
- Reviewers consistently note clean, odor-free facility
- Staff described as friendly and informative
- Private, spacious resident rooms
- Helpful during touring and admission process
The Bad
- One serious report of neglect causing severe bedsores
- Concern about infrequent repositioning and hygiene checks
AI-generated from reviews and community data.
About Heritage Manor West
Heritage Manor West is a skilled nursing and rehabilitation community in Shreveport, Louisiana, offering short-term recovery care, rehabilitation services, and long-term residential care depending on individual healthcare needs.
The community provides skilled nursing services for individuals recovering from surgery or hospital stays, with therapies designed to help patients regain mobility, strength, and functional ability following events such as joint replacement surgery, heart attacks, or strokes.
For those requiring ongoing medical monitoring and long-term care, Heritage Manor West offers a homelike environment with activities and programming aimed at supporting physical, mental, and spiritual well-being. The community features private rooms, which studies have shown reduce the risk of acquiring and spreading infections.
Staff members are available to guide residents and their families through care options and address any questions that arise during the admission and care process.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4.5overall · 134 ratings combined
4.5★ on Google (134)
Dennis Martin
Jun 2026
Horrible Place, my father was not turned properly and got bedsores on his feet because they would not get him out of bed often. He later developed them on his sacral which indicates that he sat in urine far too long and too often. Level 4 bedsores in each case. If you aren't able to get to the restroom on your own, you have to use an adult diaper. It was very degrading and my father's health declined quickly. It looks good on the surface, but there are horrors lurking within.
Debbie Jackson
Dec 2025
I very impressed the rooms were clean. When I walked in the front door I was greeted by staff. It was nice to come to a facility and no bad odors. That was the first in a long time. I have a very sensitive nose and usually I have to cut my visit short. So I would recommend this place to anyone looking for a safe home &for their love ones.
Kathy Tuminello
Oct 2025
I went to visit a relative today since she was recently accepted as a resident at Heritage Manor West Skilled Nursing and Rehabilitation Center in West Shreveport. I have visited several Skilled Nursing facilities over the past 20 years in Louisiana and Texas, and I can honestly say that I was very impressed with today’s visit. The facility was beautiful, expansive, clean, and with very friendly staff. All of the resident rooms appeared to be private, clean and spacious. I can’t say enough good about Heritage Manor West Skilled Nursing and Rehabilitation Center!
Raynelda Jackson
Jun 2025
My husband and I went to tour the facility with the hope of placing a family member there. Ms. Phillips was very pleasant and provided us with a lot of information. The facility was very nice and clean. Hopefully, we can get our family member into one of the facilities owned by this company.
Frequently Asked Questions
What types of care does Heritage Manor West offer?
Heritage Manor West offers Skilled Nursing / Long Term Care.
Where is Heritage Manor West located?
Heritage Manor West is located at 7060 Cottonwood Blvd in Shreveport, Louisiana.
What do families say about Heritage Manor West?
Most reviewers describe Heritage Manor West as clean, welcoming, and well-staffed, praising the facility's appearance and friendly team during tours and visits. However, one detailed report raises serious concerns about neglect leading to severe bedsores, highlighting a stark contrast between surface impressions and actual hands-on care.
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