MyLivingChoice

Heritage Manor South

9712 Mansfield Road

4.5(63 ratings)· Shreveport average: 4.1

Heritage Manor South — photo 11 / 5

Quick Facts

Total units
145
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
145
Veteran care
Facility noted for honoring veteran residents
Resident autonomy
Residents can leave and return as they wish
Hospice arrangement
Self-pay hospice care option available on-site

What Families Think

Heritage Manor South is a skilled nursing and rehabilitation facility in Shreveport that draws a wide range of reviewer experiences, from high praise for rehab therapy and staff warmth to serious concerns about neglect and care quality for long-term and hospice residents. The mix suggests care quality may vary significantly depending on the type and duration of stay.

The Good

  • Rehab therapy (PT/OT) praised for helping recovery
  • Nursing and cleaning staff called attentive and kind
  • Staff described as respectful and professional
  • Residents allowed freedom to come and go
  • High respect shown toward veteran residents

The Bad

  • One report of delayed pain medication for a dying patient
  • One report of unpleasant odors and poor hygiene in a resident's room
  • One report of frequent, unexplained hospital readmissions for a long-term resident
  • One report of inattentive, uncaring staff behavior

AI-generated from reviews and community data.

About Heritage Manor South

Heritage Manor South is a nursing home offering skilled nursing, rehabilitation, and long-term residential care in Shreveport, Louisiana. The community serves individuals recovering from surgery or hospitalization, those needing rehabilitation after medical events, and those requiring ongoing medical monitoring.

The facility provides short-term skilled nursing services designed to help patients recover and return home safely following surgery or hospital stays. For individuals who have undergone joint replacement surgery or experienced medical events such as heart attacks or strokes, the community offers rehabilitation therapies focused on increasing mobility, strength, and functional ability.

For residents requiring long-term care, Heritage Manor South provides a homelike environment with medical monitoring and activities designed to nurture physical, mental, and spiritual well-being. The staff is available to guide individuals through the care process and help ensure residents receive appropriate care to reach their optimum level of health and wellness.

Heritage Manor South serves Shreveport, Bossier City, and surrounding Louisiana communities.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.5overall · 63 ratings combined

4.5★ on Google (63)

Cheryl Voelker

Jun 2026

via Google

My husband Mel was here for rehab and from the cleaning staff to nurses and PT,OT, everyone was amazing. Thank you for taking great care of him. Cheryl

Ms.Chrishawn S.

Aug 2025

via Google

If your loved one can’t clean themselves or talk. Do not put them in this facility. They will lie to you and say the provide comfort in your loved ones last days . Lies I came several times my brothers dad was in pain couldn’t speak but I saw it in his facial expressions and I had to ask for him pain medicine. Why should you have to ask for pain medicine for someone dying of stage four cancer that should be common sense . This place should not be your loved ones final days. It’s awful. Horrible staff that absolutely don’t care. Full food trays left in room won’t make sure they eat. Smell like a piss amonia bomb hit you in the face when I entered his room . I wouldn’t want my worse enemy to spend their last days in this facility . Horrible

William Bell

Jul 2025

via Google

This facility is very clean, courteous, honorable. The staff from the front office to the Aides are very family orientated and professional. All Residents is treated with respect. If I had to select for long term care for me would be Heritage Manor South. This facility up holds all Veterans with the highest respect and courteous.

Starlet Guy

Jun 2025

via Google

The care at this facility has really went down the drain. My dad was supposed to be there, but do to the lack of care at this particular facility he spent most of his time in WK hospital. They would nurse him back to health and he would be released back to this facility. He would be there not even a week before he's back in the hospital. Plus hes not a critical patient. Needless to say the Quality of Care at this location is the Worst I've ever seen. When you go there your not greeted by any of the staff at least act like you care, but the proof is in the amout of times the ptient are sent to the hospital. State has been called!

Dominic Austin

Aug 2024

via Google

I’ve been a resident for nearly two months and I have no complaints. The rates for single rooms are reasonable and they do their very best to accommodate everything you need. The staff has been respectful, professional, courteous, and they take of your concerns in a very timely manner. I’m on hospice and pay for my own and it’s very nearly a hotel room, as everyone can come and go as they like. I’ve been subject to no invasive inspection of my belongings and I am given a great amount of privacy which is extremely important to me. Your loved ones will be well cared for here.

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Frequently Asked Questions

What types of care does Heritage Manor South offer?

Heritage Manor South offers Skilled Nursing / Long Term Care.

Where is Heritage Manor South located?

Heritage Manor South is located at 9712 Mansfield Road in Shreveport, Louisiana.

What do families say about Heritage Manor South?

Heritage Manor South is a skilled nursing and rehabilitation facility in Shreveport that draws a wide range of reviewer experiences, from high praise for rehab therapy and staff warmth to serious concerns about neglect and care quality for long-term and hospice residents. The mix suggests care quality may vary significantly depending on the type and duration of stay.

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Nearby Communities

Other senior living options within 25 miles of Shreveport.