Deborah Hall
Mar 2026
I put my mother in this Willard Care center her was there one day and in that one day her did not get her diaper changed the bed was wet all that they did was feed her put her in a small area and forgot about her
4(21 ratings)
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Willard Care Center is a skilled nursing and long-term care community in Willard, Missouri, with mixed reviews from families. Many reviewers praise the caring staff, cleanliness, and food quality, though at least one review raised serious concerns about basic care and responsiveness.
AI-generated from reviews and community data.
Willard Care Center is a senior living community in Willard, Missouri offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 21 reviews.
Willard Care Center is a skilled nursing facility licensed for up to 66 residents in Willard, Missouri. The center is Medicare and Medicaid certified and staffed 24 hours with an on-site registered nurse. Private rooms with private bathrooms, cable or satellite TV, and an emergency call system are available to residents.
The facility offers dietary accommodations, housekeeping, medication management, and social activities in gathering spaces. Restaurant-style dining is provided on-site, and the center is wheelchair accessible.
Reviewers offer mixed experiences. Several families reported that staff members provided attentive, compassionate care and that their relatives were happy and well-cared for. Other reviewers noted concerns with responsiveness and care consistency, with one noting lapses in hygiene and attention. One reviewer wrote, "My grandma has never been done better in her care."
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Help Me Choose4overall · 21 ratings combined
4★ on Google (21)
Deborah Hall
Mar 2026
I put my mother in this Willard Care center her was there one day and in that one day her did not get her diaper changed the bed was wet all that they did was feed her put her in a small area and forgot about her
Phillip Graham
Dec 2025
They take great care of clients and have the best food. Cooperative and caring makes leaving home a lot easier. Thank you all at Willard Care Center for all you do!
Kevin King
Jan 2025
All I have to say is I hope for the best for this facility<br>I did reach out when I had car issues and NO ONE got back to me so that’s my review<br>GOOD LUCK
Kevin King
Jan 2025
All I have to say is I hope for the best for this facility I did reach out when I had car issues and NO ONE got back to me so that’s my review GOOD LUCK
Hannah Faulk
Jan 2025
Amazing place! Very clean and great staff. My grandma loves it here.
8 inspection visits in the last three years, 24 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 22, 2025
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 15, 2025
Provide enough food/fluids to maintain a resident's health.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 21, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 12, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 12, 2025
Provide activities to meet all resident's needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 31, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 12, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 12, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 31, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 16, 2025
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 16, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 16, 2025
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2020
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2020
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2020
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2020
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2020
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2020
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2020
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2020
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2020
Provide routine and 24-hour emergency dental care for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2020
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 29, 2019
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Willard Care Center offers Skilled Nursing / Long Term Care.
Willard Care Center is located at 400 West Walnut Lane in Willard, Missouri.
Willard Care Center carries a 4.0 out of 5 rating from 21 Google reviews. Willard Care Center is a skilled nursing and long-term care community in Willard, Missouri, with mixed reviews from families. Many reviewers praise the caring staff, cleanliness, and food quality, though at least one review raised serious concerns about basic care and responsiveness. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Willard Care Center had 8 government inspection visits in the last three years, with 24 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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