MyLivingChoice

Maranatha Village Retirement Community

233 East Norton Road

4(31 ratings)· Springfield average: 4.1

Maranatha Village Retirement Community, photo 11 / 5

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
120
Campus size
100-acre retirement and assisted living campus
Affiliation
Operated by the Assemblies of God Church
Rehab-to-nursing transition
Residents can move from rehab to skilled nursing on-site

What Families Think

Families generally describe Maranatha Village as a caring, church-affiliated community where staff form close relationships with residents, especially in the skilled nursing and rehab settings. Several reviewers praise the nursing and aide staff by name for compassionate end-of-life and rehab care, though others report inconsistent housekeeping, billing problems, and dated facilities.

The Good

  • Staff described as attentive and knowledgeable during rehab stays
  • Long-term residents' families report years of dedicated care
  • Aides and nurses praised for compassionate end-of-life care
  • Responsive to move-in issues within first week
  • Church-affiliated, faith-based community atmosphere

The Bad

  • One report of inconsistent housekeeping and poor food quality
  • One serious complaint about post-death billing and lack of transparency
  • One report of inadequate safety training and retaliatory staff treatment
  • One complaint about disrespectful handling of a resident's belongings after passing

AI-generated from reviews and community data.

Maranatha Village Retirement Community is a senior living community in Springfield, Missouri offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 31 reviews.

About Maranatha Village Retirement Community

Maranatha Village Retirement Community is a skilled nursing and long-term care facility located in Springfield, Missouri. The community serves residents requiring ongoing medical support and rehabilitation, and has been operating for decades with a faith-based orientation.

Families consistently praise the clinical and direct-care staff, nurses, aides, and medical technicians, describing them as knowledgeable, attentive, and deeply committed to resident wellbeing. Multiple families report feeling reassured by the quality of care, and one noted that staff were "very quick to fix" minor issues and "very responsive." The facility maintains clean conditions and organizes weekly activities for residents. However, some families have raised concerns about food quality, housekeeping consistency (such as infrequent bedding changes), and organizational clarity around schedules and protocols. A few reviews flag concerns about management practices and end-of-life procedures.

Maranatha Village holds a 4 out of 5 Google rating based on 31 family reviews. While the physical facilities are described as dated rather than modern, families who chose to look past appearance found staff expertise to be the facility's defining strength.

Types of Care at Maranatha Village Retirement Community

Independent LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Maranatha Village Retirement Community

4overall · 31 ratings combined

4★ on Google (31)

Lexi Gloria

Jun 2026

via Google

My grandfather lived at Maranatha Village for nearly 20 years. In April 2026, after a hospital stay, he was transferred to the skilled nursing facility on campus, where he received hospice care until he passed away on April 30.<br><br>Our family was disappointed with what we felt was the level of care he received during his final days. What happened after his passing was even more frustrating.<br><br>Just two days after he died, my 88-year-old grandmother received a bill for approximately $3,400. From everything I have been able to determine, the facility had not yet billed his insurance before billing her directly. Since then, I have repeatedly requested an itemized bill so the claim could be properly submitted. Despite multiple emails and phone calls, I have been unable to obtain the documentation needed.<br><br>When I finally spoke with a staff member named Jessica, instead of helping resolve the issue, I was told my grandmother had said my grandfather didn’t have insurance. That is simply not true. He did have insurance, and I was promised a follow-up email that never came.<br><br>Because Maranatha has continued to ignore my requests and has failed to resolve this issue, I have filed a complaint with the Better Business Bureau and am pursuing additional avenues to ensure this matter is properly investigated.<br><br>Losing a loved one is difficult enough without having to fight for transparency and answers. I hope no other family has to experience what ours has.

Christin Rogers

May 2026

via Google

Thank you for all you guys have done for us to keep spookies memories with us we appreciate you guys

Amy Asher

Feb 2026

via Google

My parents joined the community in June. So far they have really enjoyed their home and all the weekly activities. Everyone working there have been very kind as they get used to their new place. In the first week they were very quick to fix a few minor issues. So far very responsive, kind, and assertive.

Sunshine Girl

Sep 2025

via Google

I visited, several times, a friend's mother who was rehabbing from a broken hip. It is very clean and all the staff are knowledable and attentive. If I were choosing a rehab for myself, this would be the one I would choose.

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Government Inspection History

8 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jun 3, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 18, 2025

Apr 9, 2025Health Complaint1 citation
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 8, 2025

Dec 3, 2024Health Complaint1 citation
  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 30, 2024

Aug 30, 2024Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2024

Apr 19, 2024Fire Safety StandardHealth Standard12 citations
  • Have proper medical gas storage and administration areas.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 2, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 2, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 2, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 2, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 2, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternWaiver has been granted

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 2, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 2, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2024

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2024

Nov 6, 2023Health Complaint5 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 18, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 18, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 18, 2023

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 18, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 18, 2023

Jun 17, 2021Fire Safety StandardHealth Standard11 citations
  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 23, 2021

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 23, 2021

  • Protect each resident from the wrongful use of the resident's belongings or money.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 23, 2021

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 23, 2021

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 23, 2021

  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 23, 2021

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 23, 2021

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 23, 2021

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 23, 2021

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 23, 2021

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 23, 2021

May 22, 2019Fire Safety StandardHealth Standard4 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 21, 2019

  • Establish policies and procedures for volunteers.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 25, 2019

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 19, 2019

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 4, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Maranatha Village Retirement Community offer?

Maranatha Village Retirement Community offers Independent Living and Skilled Nursing / Long Term Care.

How much does Maranatha Village Retirement Community cost?

Maranatha Village Retirement Community has not published its pricing. For context, communities in Springfield that publish rates start around $3,501 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Maranatha Village Retirement Community located?

Maranatha Village Retirement Community is located at 233 East Norton Road in Springfield, Missouri.

What do families say about Maranatha Village Retirement Community?

Families generally describe Maranatha Village as a caring, church-affiliated community where staff form close relationships with residents, especially in the skilled nursing and rehab settings. Several reviewers praise the nursing and aide staff by name for compassionate end-of-life and rehab care, though others report inconsistent housekeeping, billing problems, and dated facilities.

How did Maranatha Village Retirement Community do on recent health and safety inspections?

Maranatha Village Retirement Community had 8 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Maranatha Village Retirement Community?

Submit the Request Information form on this page to connect with Maranatha Village Retirement Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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