Trisha Sperry 'Arellano
Jul 2026
My brother tells me there is mold at the place. Y'all should be ashamed of yourself you need to close down this place.
Springfield Skilled Care Center
2401 West Grand
2.7(64 ratings)
1 / 5Quick Facts
- Campus setup
- Independent living lodges alongside skilled nursing care
- Rehab scope
- Offers both short-term rehab and long-term skilled care
What Families Think
Reviews for Springfield Skilled Care Center are sharply divided: several recent reviewers credit new administration and management with real improvements, while a large number of long-standing reviews describe serious concerns about pest infestations, medication errors, understaffing, and difficulty reaching residents by phone. The community combines a skilled nursing/long-term care center with independent living lodges and a secured behavioral health unit on the same campus.
The Good
- New administration credited with recent improvements
- Activities staff singled out by name for engagement
- On-site physical therapy to help regain mobility
- Several residents describe feeling cared for daily
- Individual CNAs and nurses praised by name
The Bad
- Multiple reports of bed bugs, roaches, and mice
- Several reviewers cite missed, wrong, or delayed medications
- Chronic understaffing noted by both staff and residents
- Repeated complaints about unanswered phones and poor communication
AI-generated from reviews and community data.
About Springfield Skilled Care Center
Springfield Skilled Care Center & The Lodges is a campus in Springfield, Missouri, operated by MGM Healthcare, offering both skilled nursing care and independent living on one site. The community is designed to serve residents with a range of needs, from short-term rehabilitation to long-term skilled care, as well as adults seeking an independent lifestyle with support nearby if needs change.
The Skilled Nursing Center provides comprehensive medical care for individuals who require hands-on support, structured therapy, or ongoing clinical oversight. Residents benefit from 24/7 nursing oversight, specialized therapies, and advanced medical services, with personalized care plans for those recovering from surgery, managing a chronic condition, or requiring long-term care. A secure behavioral health unit is available for residents who benefit from structured support.
Rehabilitation services help residents regain strength, mobility, and independence after surgery, illness, or injury, with coordinated therapy and individualized care plans focused on safe recovery and a smooth return home. Residents benefit from clinical oversight, goal-driven therapy sessions, and a supportive environment designed to promote healing and confidence.
The four Independent Living Lodges offer a home-like environment for adults who do not require skilled nursing care, combining autonomy with community amenities and lifestyle programming. Social activities, community dining, and opportunities for connection are part of daily life, and residents have the peace of mind of knowing a higher level of care is close by should their needs change.
Meaningful activities are emphasized throughout the community to support residents' mental and emotional well-being alongside their physical care, encouraging positive, affirming daily experiences.
Types of Care
Skilled Nursing / Long Term Care
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me ChooseReviews
2.7overall · 64 ratings combined
2.7★ on Google (64)
Ivy Princess
Jun 2026
If I could give less I would Kelly the admin is the worst person to have ever run this company, she will not give a conversation to a resident in private and would rather do public conversations, she has the worst beside manor of any person I have ever seen. The place itself is infested with roaches, mice, and bed bugs. The celiling is always leaking during rain that is due to poor maintance staff. The housekeeping is great but crazy understaffed and the laundry people particularly the morning staff person usually during the week is complete trash shes always rude. the activies people seem to always be stressed but try their best not to show it. the place always smells of pee or crap even after the cleaning is done. I know this only because I have visted there several times visiting family. Whom I have removed from the facility and refuse to take them or anyone back.
Shaina Copeland
May 2026
How awful this Springfield skilled care center!
Kristen
Apr 2026
The new administrator and management have been doing an excellent job and I’ve seen so much progress the last few months! The facility is cleaner, it smells great, they are making improvements to the facility, the activities are engaging, and it is very clear that the staff genuinely care about the residents they serve.
Amanda Mickles
Apr 2026
As resident who lives here I must say Kelly and all the staff are always making sure we are care for I have not seen any bed bugs or mice or roaches since I been here but we do have 200ish residents from all walks of life it to be expected. I will say they do sprayaa every month. We are short staffed and the staff are over worked but they do their best. The only issue i see is the staff don't have access to the supplies they need. 1 pack of wipes per CNA per shift isn't enough plus it cross contamination. With that being said it not the home fault they have a budget they must stay in the fault is the government and fact everything is costly. I have no regrets making this my home
Frequently Asked Questions
What types of care does Springfield Skilled Care Center offer?
Springfield Skilled Care Center offers Skilled Nursing / Long Term Care.
Where is Springfield Skilled Care Center located?
Springfield Skilled Care Center is located at 2401 West Grand in Springfield, Missouri.
What do families say about Springfield Skilled Care Center?
Reviews for Springfield Skilled Care Center are sharply divided: several recent reviewers credit new administration and management with real improvements, while a large number of long-standing reviews describe serious concerns about pest infestations, medication errors, understaffing, and difficulty reaching residents by phone. The community combines a skilled nursing/long-term care center with independent living lodges and a secured behavioral health unit on the same campus.
Work at Springfield Skilled Care Center? Claim this listing to update photos, pricing, and details — it's free.