MyLivingChoice

Whiting Healthcare Center

3000 Hilltop Rd

2.6(15 ratings)· Whiting average: 4.1

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Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Whiting Healthcare Center are sharply divided: several families praise the rehab and physical therapy staff for their care and responsiveness, while other reviewers describe serious lapses including delayed emergency transport and severe dehydration that they say contributed to a family member's death. The community holds a 2.6 out of 5 rating from a small number of Google reviews, reflecting this split experience.

What reviewers praise

  • Physical therapy praised by multiple reviewers
  • Staff described as caring and attentive
  • Housekeeping and social work staff praised
  • Management responsive to patient complaints

What reviewers flag

  • Multiple reports of delayed emergency medical response
  • One report of severe dehydration and neglect
  • One reviewer denied transport during a cardiac emergency
  • Limited and unappealing food noted by one reviewer

AI-generated from reviews and community data.

Whiting Healthcare Center is a senior living community in Whiting, New Jersey offering Independent Living and Skilled Nursing / Long Term Care. Families rate it 2.6 out of 5 across 15 reviews.

About Whiting Healthcare Center

Whiting Healthcare Center is a skilled nursing and rehabilitation facility in Whiting, New Jersey that also offers independent living and home health services. The center serves both short-term rehabilitation patients and long-term care residents.

Reviews of the facility are mixed. Some reviewers report very positive experiences, praising the cleanliness, friendliness of staff, and quality of physical therapy, with one noting that employees are "always helpful" across departments. However, other families have raised serious concerns about medical care and responsiveness, including delayed hospital transport for patients experiencing acute symptoms and inadequate hydration management during stays.

Prospective residents and families should carefully evaluate the facility's current practices, particularly regarding emergency response protocols and medical oversight, given the range of experiences reported by recent patients.

Types of Care at Whiting Healthcare Center

Home HealthIndependent LivingSkilled Nursing / Long Term Care

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Reviews of Whiting Healthcare Center

2.6overall · 15 ratings combined

2.6★ on Google (15)

Maryann Nagy

Dec 2024

via Google ↗

⚠️ Update: I realize that I never updated what became of this issue.We called for an ambulance to take him to Community Hospital.The doctors told us that they had never seen someone so ill & dehydrated after only being there for such a short amount of time.Originally he was in Community for an infection from his recent surgery & they released him to the healthcare center so that they could “make room for future Covid patients!” It’s just as much their fault I believe.We weren’t allowed to visit him at either facility because of Covid,so we couldn’t see how badly he was ignored & drugged.He wasn’t able to answer the phone whenever we called so we had to call the nurses station at Community to ask for their help & they answered his phone for him.Whiting Healthcare wouldn’t do that-I had to threaten them that I would call the police & then they did help.That was the phone call that prompted us to get him out of there.He ended up dying of euro sepsis a couple days later.We never had the chance to see him.He was very kind & well loved by everyone.He didn’t deserve this.He died alone. BEWARE ‼️GO ELSEWHERE❗️My father was in there for just 5 days, became so severely dehydrated that he is now in kidney failure, caught the Coronavirus, fell out of bed twice, left him dirty & thirsty. They gave him Xanax & ignored all his calls for help. THEY ARE HORRIBLE!!!

Danielle Guardino

Oct 2018

via Google ↗

I am young and found myself at this facility after spending 12 days in the hospital following a flare up of a dysautonomia condition I have, and seizures. I had been to another facility 2 years ago after a knee replacement so of course made a comparison. My previous facility had a huge gym, gourmet coffee, and great food. Whiting Healthcare does not have great food at all and their gym is minimal. However, the gym serves its purpose and the staff here are amazing. Tomorrow I will be discharged after a 2 week stay here and I feel like they have really helped me gain my strength back. I had one day where I had some complaints and issues, and once brought to the attention of the supervisor, I feel that the staff here worked very hard on rectifying the situation. They worked hard on making me happy, even specially ordering veggie burgers, as I am a vegetarian and their menu is limited with vegetarian options. I feel like the staff really care about the patients that they are treating, and that is extremely important when essentially "living" somewhere for an extended period of time. If I ever need a subacute rehab again, I would come back here.

Sue DeAngelo

Jun 2018

via Google ↗

My husband has been to several Rehabs since his surgeries. This place is by FAR the VERY BEST REHAB CENTER that he has been in!! It is clean, the Aides are friendly, pleasant and Always willing to go out of their way to help him and also me! Physical Therapy is the best he has had! The Doctors and the Nurses are awesome and caring! They are very concerned for each of their patients!! But also for the family members!! If you ever need a rehab facility THIS IS THE PLACE TO COME!!!

Judy Hallahan

Jan 2018

via Google ↗

My 87 year old father was sent here for rehab after foot surgery. He has a history of heart disease and was denied transport to the hospital when he asked to go due to trouble breathing at 1:00 am on 8/12/17. I was called by my father at 6:00 am to intervene. The nursing home eventually arranged for non-emergency transport around 9:00 am. My father was in congestive heart failure and kidney failure. He died 2 weeks later. I was advised by my father's case manager to report them to the medical board. I am left caring for my mother with dementia and just don't have the energy. I quit my job to take care of my mother as she will not go to a nursing home so they can kill her faster.

Melissa Brunner

Aug 2017

via Google ↗

When I was told that the ratings for Whiting were bad I felt the need to post something. From my own personal experiences Whiting Healthcare is a place that I would recommend to anyone! The employees are always helpful from housekeeping, social worker, rehab to the nurses. The employees are always happy and you always see them interacting with the families.

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Frequently Asked Questions

What types of care does Whiting Healthcare Center offer?

Whiting Healthcare Center offers Home Health, Independent Living and Skilled Nursing / Long Term Care.

Where is Whiting Healthcare Center located?

Whiting Healthcare Center is located at 3000 Hilltop Rd in Whiting, New Jersey.

What do families say about Whiting Healthcare Center?

Whiting Healthcare Center carries a 2.6 out of 5 rating from 15 Google reviews. Reviews of Whiting Healthcare Center are sharply divided: several families praise the rehab and physical therapy staff for their care and responsiveness, while other reviewers describe serious lapses including delayed emergency transport and severe dehydration that they say contributed to a family member's death. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

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Submit the Request Information form on this page, or contact Whiting Healthcare Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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