MyLivingChoice

Whitesboro Health and Rehabilitation Center

1204 Sherman Dr

3.3(23 ratings)

Whitesboro Health and Rehabilitation Center, photo 11 / 5

Quick Facts

Total units
95
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
95
Memory care option
Secured unit for residents with dementia
Cleanliness oversight
Twice-yearly surveyor visits for hygiene standards

What Families Think

Reviews of Whitesboro Health and Rehabilitation Center are mixed, with several families praising the caring staff, tasty food, and effective physical therapy for both short-term rehab and longer-term dementia care. However, one detailed report describes inconsistent therapy sessions and a premature discharge, raising concerns about staffing and administrative priorities.

The Good

  • Staff frequently described as caring and personable
  • Food praised as tasty with good variety
  • Physical therapy department called wonderful by multiple reviewers
  • Secured unit available for residents with dementia
  • Weekly activities like bingo keep residents engaged

The Bad

  • One detailed report of missed and shortened rehab sessions
  • Same reviewer described premature discharge while still wheelchair bound
  • One reviewer felt administration prioritized money over resident care

AI-generated from reviews and community data.

Whitesboro Health and Rehabilitation Center is a senior living community in Whitesboro, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.3 out of 5 across 23 reviews.

About Whitesboro Health and Rehabilitation Center

Whitesboro Health and Rehabilitation Center is a skilled nursing facility in Whitesboro, Texas, providing comprehensive skilled care with a focus on personalized, patient-centered treatment. The facility emphasizes creating a home-like environment with compassionate staff dedicated to meeting each resident's unique needs.

The community offers specialized rehabilitation programs including orthopedic rehabilitation for residents recovering from joint replacements, fractures, and post-fall injuries, as well as neurological rehabilitation for patients with stroke, Parkinson's, and other neurological conditions. Additional services include skilled wound care designed to promote healing and improve comfort, and care for patients experiencing deconditioning following extended hospital stays.

The facility maintains rigorous cleanliness and safety standards through its White Glove Program, which includes specialized training and twice-yearly surveyor visits to ensure excellence in facility maintenance and hygiene practices. The interdisciplinary rehabilitation team focuses on pain management, mobility restoration, strength and balance training, and safe transitions back to home or prior living arrangements.

Nutrition is recognized as an important component of quality of life, with menus featuring regional favorites prepared with high-quality ingredients designed to be both nutritious and enjoyable for residents. Each resident's care plan is individually tailored to address their specific clinical and personal needs, with ongoing support from a highly qualified clinical team committed to maximizing function and supporting recovery.

Types of Care at Whitesboro Health and Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Whitesboro Health and Rehabilitation Center

3.3overall · 23 ratings combined

3.3★ on Google (23)

Kim Schrock

Apr 2026

via Google

I will glad when I am out of here first of all I wasn't told this was a non-smoking place until I got here but then they have men here who chew and leave their sit cups laying around on tablesar you would be eating as they start taking this big wad of chee out of their mouths and yet the workers are allowed to go out in there. Enclosed cars and smoke so tell me what's the difference can't keep good help here.sometimes when you hit your call lite at night it can take upwards of 12 hour before anyone answers the lights feel when it comes to the smoking what's good for the residents should be the same for the workers glad I will be leaving in May

Wes Hunt Jr

Nov 2025

via Google

They are taking care of my father-in-law amd he is happy amd settled.

Robert Champ

May 2025

via Google

I was a resident there while recovering from a car accident, this place was a joke, I was supposed to get rehab 3 times a week for an hour, I was lucky to get it 2 times a week for 20-30 minutes, and for the last few weeks I was there, I didn't get any therapy at all. as for the administrative people, it's all about the money, they don't care about the residents. Now the nurses and aides acted like they actually cared about my well being, they put me out while I was still wheelchair bound, and not ready to be discharged. So my review is this, 1 stars because it wouldnt let me give 0 stars. this place was just that bad, and I am being nice about it. AVOID THIS DUMP IF AT ALL POSSIBLE

Justin Hartigan

Jan 2025

via Google

Staff is very helpful and sweet. Building looks warming and inviting to guests

Evie Hartigan

Oct 2024

via Google

Such a beautiful building and the staff is so sweet!!!

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Government Inspection History

7 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 30, 2026Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2026

Oct 22, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionPast Non-Compliance

Sep 10, 2025Health Complaint3 citations
  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 11, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 11, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 11, 2025

May 15, 2025Fire Safety StandardHealth Standard10 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2025

  • Have an externally vented heating system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 16, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2025

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2025

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2025

Mar 20, 2025Health Complaint3 citations
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jan 28, 2025

  • Ensure that residents are free from significant medication errors.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jan 28, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Mar 14, 2025

Mar 21, 2024Fire Safety StandardHealth ComplaintHealth Standard5 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 22, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2024

Jan 13, 2022Fire Safety StandardHealth Standard5 citations
  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 16, 2022

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2022

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2022

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2022

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 16, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Whitesboro Health and Rehabilitation Center offer?

Whitesboro Health and Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Whitesboro Health and Rehabilitation Center located?

Whitesboro Health and Rehabilitation Center is located at 1204 Sherman Dr in Whitesboro, Texas.

What do families say about Whitesboro Health and Rehabilitation Center?

Reviews of Whitesboro Health and Rehabilitation Center are mixed, with several families praising the caring staff, tasty food, and effective physical therapy for both short-term rehab and longer-term dementia care. However, one detailed report describes inconsistent therapy sessions and a premature discharge, raising concerns about staffing and administrative priorities.

How did Whitesboro Health and Rehabilitation Center do on recent health and safety inspections?

Whitesboro Health and Rehabilitation Center had 7 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Whitesboro Health and Rehabilitation Center?

Submit the Request Information form on this page to connect with Whitesboro Health and Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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