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Brookdale Willows Sherman

3410 Post Oak Crossing

4.3(31 ratings)· Sherman average: 4.3

Part of Brookdale Senior Living · 536 communities · 4.3★ average

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Brookdale Willows Sherman, photo 11 / 5

Quick Facts

Total units
75
Licensed capacity
75 residents

Texas HHSC

Veteran Programming
Veterans Circle club for resident veterans

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Most families describe Brookdale Willows Sherman as warm, welcoming, and attentive, with several reviewers praising the food, activities, and staff who go out of their way to know residents personally. However, one detailed report raised serious concerns about resident abuse and staff conduct, which stands in sharp contrast to the otherwise positive experiences shared.

What reviewers praise

  • Staff described as attentive and genuinely caring
  • Food quality praised by multiple families
  • Residents settle in and adjust quickly
  • Wide range of activities and clubs offered
  • Pets welcomed and included in daily life
  • Staff know individual resident preferences well

What reviewers flag

  • One report of verbal and physical abuse by a caregiver
  • One report of staff drug use on premises
  • One report of no clear channel to report concerns

AI-generated from reviews and community data.

Brookdale Willows Sherman is a senior living community in Sherman, Texas offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Gardening Club and Gathering / Activity Spaces. Families rate it 4.3 out of 5 across 31 reviews.

About Brookdale Willows Sherman

Brookdale Willows Sherman is an assisted living and memory care community located in Sherman, Texas, situated on three acres in a peaceful setting. The community offers both assisted living and memory care services, with support that grows alongside residents' changing needs.

Memory care at Brookdale Willows Sherman is relationship-rich and person-centered, designed to preserve residents' sense of self. The program serves those with Alzheimer's and other forms of dementia through the Clare Bridge® model, which provides a gentle rhythm to each day with familiar routines, calming sensory experiences like music and pet visits, and personalized support based on residents' interests and strengths. Assisted living residents receive support with daily tasks such as dressing, bathing, and medication management, with caregivers available 24/7 to respond to emergencies.

The community features private, pet-friendly apartments designed to feel like home. Activities and programs include the Knitting Nook, Music Appreciation Group, chair yoga, Coffee and Conversation Group, and Gardening Together Club. Top clubs include the Gardening Society, Veterans Circle, and Music Appreciation Group. The culinary team creates personalized meals reflecting residents' favorite recipes, dietary needs, and preferences, with dementia-friendly menus available in memory care featuring simple table settings and soft lighting.

Sherman offers nearby attractions including Herman Baker Park with a peaceful walking path around Pickens Lake, the Sherman Jazz Museum, and local dining options. Brookdale's Personal Solutions program allows residents to order personal care items like toiletries and hygiene products for delivery to their apartment door.

Types of Care at Brookdale Willows Sherman

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Pet Friendly

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Gardening Club
  • Religious Services
  • Social Activities

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Reviews of Brookdale Willows Sherman

4.3overall · 31 ratings combined

4.3★ on Google (31)

Amy Johnson

Dec 2025

via Google ↗ · Report

Please don’t put your loved ones in this place, I have a witnessed verbal as well as physical abuse, such as caregiver throwing cloths over the residence, head, letting them wander around aimlessly until they hit the wall, I have witnessed employees Using marijuana or vapes around the residence and there is no HR there is no actual people for anyone to get in contact with because they all defended each other and they only see the residence as money.

Kevin Hall

Dec 2025

via Google ↗ · Report

I have been in this assisted living facility; the staff and residents are super friendly!

Charlotte Wierck

Oct 2024

via Google ↗ · Report

Food is terrible and they do not offer a variety of activities. Facility has old features.

Margaret Jolliff

Oct 2024

via Google ↗ · Report

Cleanliness is poor. Memory Care need more kind and compassionate staff.

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Frequently Asked Questions

What types of care does Brookdale Willows Sherman offer?

Brookdale Willows Sherman offers Assisted Living and Memory Care.

Is Brookdale Willows Sherman pet friendly?

Yes. Brookdale Willows Sherman lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Brookdale Willows Sherman located?

Brookdale Willows Sherman is located at 3410 Post Oak Crossing in Sherman, Texas.

What do families say about Brookdale Willows Sherman?

Brookdale Willows Sherman carries a 4.3 out of 5 rating from 31 Google reviews. Most families describe Brookdale Willows Sherman as warm, welcoming, and attentive, with several reviewers praising the food, activities, and staff who go out of their way to know residents personally. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Brookdale Willows Sherman?

Submit the Request Information form on this page, or contact Brookdale Willows Sherman directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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