James Broderick
Jan 2026
Just awful
3410 Post Oak Crossing
4.3(31 ratings)· Sherman average: 4.3
Part of Brookdale Senior Living · 103 communities · 4.2★ average
1 / 5Texas HHSC
Most families describe Brookdale Willows Sherman as warm, welcoming, and attentive, with several reviewers praising the food, activities, and staff who go out of their way to know residents personally. However, one detailed report raised serious concerns about resident abuse and staff conduct, which stands in sharp contrast to the otherwise positive experiences shared.
AI-generated from reviews and community data.
Brookdale Willows Sherman is an assisted living and memory care community located in Sherman, Texas, situated on three acres in a peaceful setting. The community offers both assisted living and memory care services, with support that grows alongside residents' changing needs.
Memory care at Brookdale Willows Sherman is relationship-rich and person-centered, designed to preserve residents' sense of self. The program serves those with Alzheimer's and other forms of dementia through the Clare Bridge® model, which provides a gentle rhythm to each day with familiar routines, calming sensory experiences like music and pet visits, and personalized support based on residents' interests and strengths. Assisted living residents receive support with daily tasks such as dressing, bathing, and medication management, with caregivers available 24/7 to respond to emergencies.
The community features private, pet-friendly apartments designed to feel like home. Activities and programs include the Knitting Nook, Music Appreciation Group, chair yoga, Coffee and Conversation Group, and Gardening Together Club. Top clubs include the Gardening Society, Veterans Circle, and Music Appreciation Group. The culinary team creates personalized meals reflecting residents' favorite recipes, dietary needs, and preferences, with dementia-friendly menus available in memory care featuring simple table settings and soft lighting.
Sherman offers nearby attractions including Herman Baker Park with a peaceful walking path around Pickens Lake, the Sherman Jazz Museum, and local dining options. Brookdale's Personal Solutions program allows residents to order personal care items like toiletries and hygiene products for delivery to their apartment door.
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Help Me Choose4.3overall · 31 ratings combined
4.3★ on Google (31)
James Broderick
Jan 2026
Just awful
Amy Johnson
Dec 2025
Please don’t put your loved ones in this place, I have a witnessed verbal as well as physical abuse, such as caregiver throwing cloths over the residence, head, letting them wander around aimlessly until they hit the wall, I have witnessed employees Using marijuana or vapes around the residence and there is no HR there is no actual people for anyone to get in contact with because they all defended each other and they only see the residence as money.
Kevin Hall
Dec 2025
I have been in this assisted living facility; the staff and residents are super friendly!
Charlotte Wierck
Oct 2024
Food is terrible and they do not offer a variety of activities. Facility has old features.
Margaret Jolliff
Oct 2024
Cleanliness is poor. Memory Care need more kind and compassionate staff.
Brookdale Willows Sherman offers Assisted Living.
Brookdale Willows Sherman is located at 3410 Post Oak Crossing in Sherman, Texas.
Most families describe Brookdale Willows Sherman as warm, welcoming, and attentive, with several reviewers praising the food, activities, and staff who go out of their way to know residents personally. However, one detailed report raised serious concerns about resident abuse and staff conduct, which stands in sharp contrast to the otherwise positive experiences shared.
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