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White Oak At North Grove is a senior living community in Spartanburg, South Carolina offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 28 reviews.
White Oak at North Grove is a 132-bed skilled nursing facility in Spartanburg, South Carolina, offering long-term nursing care, short-term rehabilitation, and memory care. The facility is conveniently located near Spartanburg Regional Medical Center, Mary Black Hospital, and Spartanburg Rehabilitation Institute.
The community provides care through an interdisciplinary team of Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants who coordinate individualized care plans with physicians. The facility includes a designated 22-bed secure memory care wing for specialized dementia care. Staff emphasize understanding, compassion, professionalism, and respect in enhancing quality of life for residents.
The neighborhood offers various recreational and cultural amenities. Barnet Park, Spartanburg's premier outdoor venue, features the Zimmerli Amphitheater, a 2-mile paved walking trail, local art sculptures, and a splash pad. The area also includes the BMW Zentrum, North America's only BMW museum, which serves as a meeting and events center with a café and gallery.
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Help Me Choose3.2overall · 28 ratings combined
3.2★ on Google (28)
Scott Turner
May 2026
My mother has been here for 2 years. The nurses and CNAs are wonderful people, but they are always understaffed. The people over nutrition are awful and the meals are worse than a middle school cafeteria. The administration is non-responsive and passive. They allow employees to turn on political propaganda on the TVs in community areas of the facility.
Chris
Mar 2026
Nice facilities but the food is nasty. The cnas play on the phone while the residents wait for help.
Mandy Genokowski
Jan 2026
The Director of Nursing is a joke . Talks over you doesn’t allow you to explain the situation. CNA are lazy good luck getting them off their phones or away from the tv . Staff in the 600 halls rude. My Uncles room looks like it gets cleaned maybe once a week. We have had to clean his bathroom /room daily because they sure don’t . Don’t bother letting management know all you’ll get us a “ oh I’m sorry it will be taken care of” 🙄It will not be taken care of . Literally took someone 18 minutes to get to his room when he hit the call bell . Yes we timed it . My Uncles drinks / food go missing . 2 Ralp Lauren shirts missing people in laundry claim they have no clue . We will be talking with Corporate.
Kelli Bailey
Sep 2025
My mother’s stay was wonderful! Can’t say enough about how great the staff was! Catered to her every need with love❤️
Chloe DeChannel
Jun 2025
The lady who is the head of the cleaning department is far from professional and so is her crew. My Aunts room is always a mess. Sticky floors and table she eats on. Her bathroom looks as if it hasn’t been cleaned in weeks. You can see bacterial growth. Try to explain this to her she sighs and rolls her eyes. That’s okay our family knows someone at Corporate we will show them the pictures. Do not let this place fool you . Pretty on outside ugly ,rude and unprofessional people working here. All this money my Aunt pays to be in a room they do not clean. No need to talk to anyone here they are ignorant and blind .
5 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionPast Non-Compliance
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity J of L: immediate jeopardy, isolatedCorrected Jun 9, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 9, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 27, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 27, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2024
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2024
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 4, 2022
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2022
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2022
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 4, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
White Oak At North Grove offers Memory Care and Skilled Nursing / Long Term Care.
White Oak At North Grove is located at 290 N Grove Medical Park Drive in Spartanburg, South Carolina.
White Oak At North Grove had 5 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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