Axcess Home Care

4.9(45 ratings)· Spartanburg average: 4.3

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Quick Facts

Availability: Nurse manager checks in during storms and power outages
Client tenure: Many families retained for seven to nine-plus years

What Families Think

Axcess Home Care is a home health and hospice agency in Spartanburg, SC, with a 4.9-star rating from 44 reviews. Families consistently praise the same core staff members by name, describe long multi-year relationships with the agency, and highlight responsiveness and help with language barriers. One reviewer reported a no-show for a scheduled initial care meeting.

The Good

Long-term client relationships, often 7-9+ years
Named staff (Sandy, Adriana) praised repeatedly
Spanish-language translation support for families
Responsive outside standard business hours
Thoughtful touches like birthday and holiday cards
Help connecting families to other resources

The Bad

One report of a no-show for a scheduled initial meet-and-greet appointment

AI-generated from reviews and community data.

Axcess Home Care is a home care agency serving Spartanburg, South Carolina offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.9 out of 5 across 45 reviews.

About Axcess Home Care

Axcess Home Care provides home health and hospice services in Spartanburg, South Carolina. The agency serves clients across a range of medical conditions in their own homes, supporting both patients and their families with nursing and aide care.

Families highlight the consistency and warmth of Axcess's care team. Clients mention staff members by name, particularly supervisor nurse Sandy and aide Adriana, describing them as genuinely invested in their wellbeing. One family wrote, "Axcess has become an extension of my family." Families note the agency's responsiveness, availability outside standard hours, and attention to cultural and language needs, with staff helping families communicate clearly about care concerns. Clients also appreciate thoughtful touches like birthday and holiday cards, and assistance connecting families to other resources.

Many families have worked with Axcess for years, with several relationships spanning seven to nine years or longer. The service maintains a 4.9 out of 5 star rating across 44 reviews, with families consistently describing the experience as professional, caring, and reliable.

Types of Care at Axcess Home Care

At-Home Care

Amenities

Room Amenities

Emergency Call System

Community Amenities

24-Hour Staff
Medication Management

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Reviews of Axcess Home Care

4.9overall · 45 ratings combined

4.9★ on Google (45)

Write a review

Bridget West

Jul 2026

via Google ↗

Car had a flat tire and I had to pull over in their parking lot. Several people asked if I needed help and 2 maintenance guys offered to change the tire, offered me water and kept an eye on me while I was there. Thanks!

Emma Kate

Jun 2026

via Google ↗

Awesome group of people, so helpful!!

Brooke Burger

Jun 2026

via Google ↗

Axcess is an amazing company. They always put their client and employees first! Everyone is so friendly and helpful when you call or text them. I consider it a privilege to work for them!

Pamela Stuart

Jun 2026

via Google ↗

I began working with Axcess Home Care 18 months ago. It was divine intervention that they found me, after being a “traveling” care giver to friends and family for almost 16yrs while still holding down a job. Compound fractures to a hip, 5-way bypass heart surgery, corrective spinal surgery, stage 4 cancer patient, and mitral valve reflux corrective surgery are some of the illnesses that I helped get friends and family through including doing their rehab exercises with them. It unknowingly prepared me for the employment I love. Axcess Home Care provides compassionate care through their employees to include cooking meals for clients, light housework, and potty training if needed. I’m really glad and proud to work with this company.

TheWell MD

May 2025

via Google ↗

Sandie is the best! But so is the entire team. Thank you for all you do

Frequently Asked Questions

What types of care does Axcess Home Care offer?

Axcess Home Care offers At-Home Care.

Where is Axcess Home Care located?

Axcess Home Care is located at 100 McMillan Dr Unit A in Spartanburg, South Carolina.

What do families say about Axcess Home Care?

How can families visit Axcess Home Care?

Submit the Request Information form on this page to connect with Axcess Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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