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The Residence at Whitcomb House

245 West Street

3.5(11 ratings)· Milford average: 3.9

The Residence at Whitcomb House, photo 11 / 3

Quick Facts

Total units
68
Licensed capacity
68 residents

California CDSS

Evening staffing
Front desk reported empty after 7:30pm
Community size
Small facility allowing closer staff attention

What Families Think

Most reviewers describe The Residence at Whitcomb House as a small, attentive assisted living community where staff know residents well and communication with families is strong. One reviewer, however, described a very different experience involving rude staff, high turnover, and unstaffed evenings, so experiences appear to vary.

The Good

  • Attentive staff in a small community setting
  • Clean common areas noted by visiting family
  • Multiple daily activities and social engagement
  • Praised for responsive director and wellness nurse
  • Pets allowed for resident companionship

The Bad

  • One report of disrespectful and slow staff
  • One report of high staff turnover
  • One report of no staff coverage after 7:30pm for emergencies

AI-generated from reviews and community data.

The Residence at Whitcomb House is a senior living community in Milford, Massachusetts offering Assisted Living. Families rate it 3.5 out of 5 across 11 reviews.

About The Residence at Whitcomb House

The Residence at Whitcomb House is a senior living community in Milford, Massachusetts, offering independent living, assisted living, and specialized memory care for those with Alzheimer's or dementia. The community is designed around personalized support that enables residents to maintain independence while receiving round-the-clock professional care and emergency response.

Daily social activities and community engagement form a central part of life at Whitcomb House, with staff organizing opportunities for friendship and meaningful connections to reduce isolation. The community emphasizes comfort and safety through thoughtful layouts that support independence and a dedicated team committed to each resident's unique needs.

The Residence at Whitcomb House is conveniently located in the heart of Milford, close to family and healthcare services. The community is situated in a historic New England town known for its Milford pink granite, discovered in 1870, which has left its architectural mark on many local buildings that still stand.

Pets are welcome at Whitcomb House, allowing residents to maintain companionship with their animals. The community operates as a smaller facility designed to allow staff to be attentive to each resident's individual needs.

Types of Care at The Residence at Whitcomb House

Assisted Living

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Reviews of The Residence at Whitcomb House

3.5overall · 11 ratings combined

3.5★ on Google (11)

Joe Baker

Aug 2024

via Google

Absolutely terrible place to send your family. Would not recommend at all. The staff are extremely disrespectful, slow and the turnover rate is incredibly high. No one is available in case of emergencies and the front desk is empty after 730pm. Robina should not be working as the head of facilities

Maureen Allen

Oct 2020

via Google

My mom has been a resident at the Whitcomb House for two years now. The staff have been exceptional during this very difficult time-excellent communication from the director, prompt responses from the wellness nurse and early efforts to protect the community have been remarkable. I strongly recommend this assisted living facility.

Susan Hansbury

Aug 2020

via Google

My mom has been at the Whitcomb House for about 3 years now, and is very happy and content. The benefits of a smaller community is that it allows the staff to be attentive to the residents' needs ... it's like one big family! During these times, I have to say, they stepped up and have been amazing. It allows the family members to feel comfortable knowing that their loved one is being cared for. I am so thankful for all their hard work.

Mandy Atkinson

Jan 2020

via Google

The staff here are so accommodating. They really made me comfortable trusting my Grandfather's new living arrangements here, even though I am out of state. I was able to visit and found it very very clean. I really enjoyed the common areas. I also love that they have multiple activities during the day. Would absolutely recommend.

allison corley

Jan 2020

via Google

I really appreciate all the work Donna did to help my mom get into the Whitcomb house. My mom absolutely loves the Whitcomb house as do I. Not only did she tell us about the pace program but she did everything possible to help my mom with the process and now can live in the Whitcomb house for the rest of her life worry free. The Whitcomb house really makes you feel like your home and safe. Thank you for everything. You are amazing!!!!!

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Frequently Asked Questions

What types of care does The Residence at Whitcomb House offer?

The Residence at Whitcomb House offers Assisted Living.

Where is The Residence at Whitcomb House located?

The Residence at Whitcomb House is located at 245 West Street in Milford, Massachusetts.

What do families say about The Residence at Whitcomb House?

Most reviewers describe The Residence at Whitcomb House as a small, attentive assisted living community where staff know residents well and communication with families is strong. One reviewer, however, described a very different experience involving rude staff, high turnover, and unstaffed evenings, so experiences appear to vary.

How can families visit The Residence at Whitcomb House?

Submit the Request Information form on this page to connect with The Residence at Whitcomb House and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Other senior living options within 25 miles of Milford.