slowgames 1
Mar 2026
My grandma went there to there rehabilitation center and they,yelled at here,very rude and treated her less then human. Stay away from here!!! I would give zero stars if I could.
Wheaton Village Nursing and Rehabilitation Center
1325 Manchester Road
2.9(27 ratings)· Wheaton average: 4.4
Quick Facts
- Total units
- 123
- Medicare rating
- 3 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 123
- Inspections
- View history (47 citations)
- Specialty focus
- Psychiatric and behavioral rehabilitation services
- Discharge support
- Helps with community reintegration and independent living skills
- Outdoor space
- Private outdoor patio for visiting and relaxation
CMS Care Compare
What Families Think
Reviews of Wheaton Village are sharply divided, with several serious complaints about cleanliness, neglect, and rude staff alongside at least one very positive account of attentive nursing care. The facility focuses on post-acute rehabilitation and psychiatric/behavioral care rather than long-term custodial living.
The Good
- One reviewer praised a nurse's dedication and kindness
- Family described open communication and responsive treatment team
- Offers psychiatric and behavioral rehabilitation programming
- Includes physical, occupational, and speech therapy
The Bad
- Multiple reports of rude or dismissive staff
- One report of unsanitary conditions and neglected grooming/hygiene
- One report of a slow-fixed toilet overflow soaking belongings
- One report of unclear fall-protection protocol after a fall risk resident
AI-generated from reviews and community data.
Wheaton Village Nursing and Rehabilitation Center is a senior living community in Wheaton, Illinois offering Skilled Nursing / Long Term Care. Families rate it 2.9 out of 5 across 27 reviews.
About Wheaton Village Nursing and Rehabilitation Center
Wheaton Village Nursing and Rehabilitation Center is a skilled nursing and rehabilitation facility located in Wheaton, Illinois. The center provides comprehensive post-acute rehabilitation services, clinical care, and psychiatric rehabilitation to help residents regain health, independence, and improve their quality of life through personalized, goal-oriented care.
The healthcare team includes primary care physicians, psychiatrists, and physical, occupational, and speech therapists who develop customized rehabilitation programs. The facility offers specialized programming for individuals with behavioral needs, including short-term rehabilitation, medication management, and community reintegration services. The rehabilitation approach addresses both mental and physical aspects of recovery, focusing on improving physical strength, performing activities of daily living, and managing mental health needs while monitoring each resident's medical and psychological progress.
Daily life at Wheaton Village includes beauty and barber services, personalized laundry services, specialized dining, daily activities, and community trips. The facility features a private outdoor patio for relaxation and visiting. The center emphasizes a holistic approach to care that considers the whole person beyond diagnosis, with particular attention to understanding conditions such as dementia and mental illness.
The facility assists residents with discharge planning, independent living skills development, and community placement to support successful transitions outside the center's care environment. Staff involvement in therapy prescribed by physicians is combined with daily activities designed to stimulate social and emotional well-being.
Types of Care at Wheaton Village Nursing and Rehabilitation Center
Skilled Nursing / Long Term Care
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of Wheaton Village Nursing and Rehabilitation Center
2.9overall · 27 ratings combined
2.9★ on Google (27)
S L
Jan 2026
My father lasted 12 hours here before I took him out. Toilet overflowed with bad water left on the ground for 8 hours soaking his personal items. Lack of a clearly defined fall protection plan was disturbing. Staff did not want to be bothered. Think twice.
Adrienne
Oct 2025
Can’t imagine living there with the UNIMAGINABLE racket of diesel leaf blowers going for hours upon hours a week. I live multiple blocks away and still have needed to invest in multiple pieces of noise cancelling headphones, speakers, insulation, etc. to be able to function near them. Unbelievable.
Matthew Good
Mar 2025
I am writing to share my wonderful experience with Wheaton Village Facility. The care my grandmother has received here is truly top-notch. Her nurse, Grace, has been absolutely fantastic. Grace's dedication and kindness have made a significant difference in my grandmother's well-being, and we are incredibly grateful for her. Michelle has also been extremely helpful and supportive. She always goes above and beyond to assist us, making sure we have everything we need. The entire treatment team at Wheaton Village is exceptional. Their professionalism, compassion, and efficiency are evident in every interaction. One of the things I appreciate most is the open communication. I am always able to contact my grandmother, and the team keeps me well-informed about her care. Their responsiveness and attention to detail give me great peace of mind. Overall, Wheaton Village Facility has provided my grandmother with outstanding care, and my family and I remain deeply thankful for their compassion and dedication.
erika smith
Dec 2021
Dirty, smelly, neglected, old place. Staff are rude- starting with the receptionist. The residents are neglected, look at their nails, hair , their teeth. They don't shower the residents, no grooming done unless you ask the staff, and the staff leave the residents sitting in dirty diapers. My Dad is a resident here and this is a shame for a place for the elderly. He has dementia, he falls all the time and the facility says he gets hit by other residents - when he can't even get out the wheelchair. Not sure how this place is staying open. It needs to be reported to public health.
Government Inspection History
8 inspection visits in the last three years, 47 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 5, 2026Health Complaint1 citation
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 21, 2026
Jan 23, 2026Health Complaint1 citation
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 3, 2026
Nov 1, 2024Fire Safety StandardHealth Standard14 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 22, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 22, 2024
Install a two-hour-resistant firewall separation.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 22, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 22, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 22, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 11, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 22, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 22, 2024
Ensure each resident has a room at or above ground level.
Severity B of L: potential for minimal harm, patternCorrected Nov 22, 2024
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity B of L: potential for minimal harm, patternCorrected Nov 22, 2024
Jul 5, 2024Health Complaint2 citations
Honor the resident's right to manage his or her financial affairs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 17, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 17, 2024
Feb 20, 2024Health Complaint1 citation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 8, 2024
Dec 26, 2023Health Complaint1 citation
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 13, 2024
Nov 2, 2023Fire Safety StandardHealth Standard15 citations
Provide safe, appropriate pain management for a resident who requires such services.
Severity G of L: actual harm, isolatedCorrected Nov 20, 2023
Install a two-hour-resistant firewall separation.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 23, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 16, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2023
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 23, 2023
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 23, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 3, 2024
Ensure each resident has a room at or above ground level.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 20, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 20, 2023
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2023
Nov 3, 2022Fire Safety StandardHealth Standard12 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 6, 2022
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 30, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 22, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 9, 2022
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 18, 2022
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 17, 2022
Install a two-hour-resistant firewall separation.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 17, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 4, 2022
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Severity B of L: potential for minimal harm, patternCorrected Nov 4, 2022
Ensure each resident has a room at or above ground level.
Severity B of L: potential for minimal harm, patternCorrected Nov 4, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Wheaton Village Nursing and Rehabilitation Center offer?
Wheaton Village Nursing and Rehabilitation Center offers Skilled Nursing / Long Term Care.
Where is Wheaton Village Nursing and Rehabilitation Center located?
Wheaton Village Nursing and Rehabilitation Center is located at 1325 Manchester Road in Wheaton, Illinois.
What do families say about Wheaton Village Nursing and Rehabilitation Center?
Reviews of Wheaton Village are sharply divided, with several serious complaints about cleanliness, neglect, and rude staff alongside at least one very positive account of attentive nursing care. The facility focuses on post-acute rehabilitation and psychiatric/behavioral care rather than long-term custodial living.
How did Wheaton Village Nursing and Rehabilitation Center do on recent health and safety inspections?
Wheaton Village Nursing and Rehabilitation Center had 8 government inspection visits in the last three years, with 47 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Wheaton Village Nursing and Rehabilitation Center?
Submit the Request Information form on this page to connect with Wheaton Village Nursing and Rehabilitation Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Wheaton Village Nursing and Rehabilitation Center? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Wheaton.
Wyndemere
Wheaton, Illinois
4.9(82)
Independent LivingSkilled Nursing / Long Term Care
Alto Wheaton
Wheaton, Illinois
4.5(42)
Assisted LivingIndependent Living
Wynscape
Wheaton, Illinois
3.9(39)
Skilled Nursing / Long Term Care
Dupage Care Center
Wheaton, Illinois
4.1(36)
Skilled Nursing / Long Term Care
ComForCare Home Care
Wheaton, Illinois
5(31)
Snug and Comfort Home Care
Wheaton, Illinois
4.8(26)