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Westridge Health Care Center

125 W Margaret Ave

3.2(13 ratings)· Terre Haute average: 4.3

Westridge Health Care Center, photo 11 / 5

Quick Facts

Total units
66
Medicare rating
1 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
66
Licensed capacity
Licensed for up to 66 residents

What Families Think

Reviews of Westridge Health Care Center are sharply mixed, with several families reporting serious concerns about cleanliness, odor, and quality of care, while a few praise the social services and activities team. With a 3.2 rating from a small number of reviews, experiences appear inconsistent.

The Good

  • Social services and activities staff praised as caring
  • Director Angie singled out for attentiveness

The Bad

  • Multiple reports of persistent urine odor and dirty facility
  • One report of falls, injuries, and inadequate therapy
  • One report of restricted family visitation, involved adult protective services
  • Reviewers describe unfriendly or unresponsive nursing staff
  • One report of a cat roaming facility, allergy concern

AI-generated from reviews and community data.

Westridge Health Care Center is a senior living community in Terre Haute, Indiana offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.2 out of 5 across 13 reviews.

About Westridge Health Care Center

Westridge Health Care Center is a skilled nursing and long-term care facility in Terre Haute, Indiana, with a licensed capacity of 66 residents.

Family reviews reveal significant concerns about facility conditions and care quality. Multiple families report persistent odors throughout the building, dirty rooms, and safety incidents including falls with serious injuries. Communication and access challenges have also been cited, with families describing difficulty reaching supervisors and restrictions on visitation. One bright spot in reviews centers on the activities and social services team, with one family noting that staff in this department "really care."

The facility holds a 3.2 out of 5 Google rating based on 13 family reviews, with the majority expressing dissatisfaction with cleanliness, safety protocols, and staff responsiveness.

Types of Care at Westridge Health Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Westridge Health Care Center

3.2overall · 13 ratings combined

3.2★ on Google (13)

Makenzie Marks

Jun 2024

via Google

The social services and activities are amazing here. The social services director Angie and her staff are the best and you can tell they really care.

R G

Mar 2024

via Google

I had a family member there and it smelled bad ever time I was there. They had a cat running all over the facility. Which is not good if you have allergies against cats. Would Not Recommend this place.

Theresa Kessner

Feb 2024

via Google

Our family member has fallen multiple times with bruises to her face and stitches that looked gruesome that she was beat up not that she fell. They don’t give no therapy that they claim to. You try to talk to the supervisor and they say for three days straight she is in meetings. We have to call adult protective services to check on are family member because they don’t let her own mother visit her. We now have a lawyer.

Lex Talionis

Aug 2021

via Google

Hope you love the smell of urine as this place reeks of it. You can't escape the strong smell of urine. The place seems dirty and is far from aesthetically pleasing as can be for the many who spend their last days on Earth here. I don't recall there being a friendly staff member. But I'm sure they make low wages while the owners reap the rewards of the high costs associated with these places. I wish they'd pay more and get better staff. My mother spent her last days here and I hate it that I lived in Tennessee and could not get her out of this dump. I did bring a big bottle of perfume and spray her and her room with it. She was never conscious but I'm sure she was glad to smell something other than urine. I don't remember what brand perfume it was, but apparently it was a decent brand as when my mother passed away, the bottle came up missing. She only had a small bag of belongings there so it was not hard to miss the one thing in the place that was pleasant. I suggest you skip this place if you can help it.

Nicole Von Kelsheimer

Nov 2019

via Google

Patients are not taken care of in this facility, and the rooms are dirty, and some of the most unfriendly nursing staff works there.

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Government Inspection History

6 inspection visits in the last three years, 23 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 19, 2026Fire Safety StandardHealth Standard7 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedCorrected Apr 17, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026

Jan 30, 2026Health Complaint1 citation
  • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Feb 27, 2026

Sep 19, 2025Health Complaint2 citations
  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 24, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 24, 2025

Mar 20, 2025Fire Safety StandardHealth Standard6 citations
  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 4, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2025

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2025

Jun 6, 2024Health Complaint1 citation
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 3, 2024

Mar 1, 2024Fire Safety StandardHealth Standard6 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 29, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024

  • Provide care by qualified persons according to each resident's written plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 29, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Westridge Health Care Center offer?

Westridge Health Care Center offers Skilled Nursing / Long Term Care.

Where is Westridge Health Care Center located?

Westridge Health Care Center is located at 125 W Margaret Ave in Terre Haute, Indiana.

What do families say about Westridge Health Care Center?

Reviews of Westridge Health Care Center are sharply mixed, with several families reporting serious concerns about cleanliness, odor, and quality of care, while a few praise the social services and activities team. With a 3.2 rating from a small number of reviews, experiences appear inconsistent.

How did Westridge Health Care Center do on recent health and safety inspections?

Westridge Health Care Center had 6 government inspection visits in the last three years, with 23 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Westridge Health Care Center?

Submit the Request Information form on this page to connect with Westridge Health Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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