MyLivingChoice

Westpark Healthcare Campus

4401 W 150th St

2.9(32 ratings)· Cleveland average: 3.9

Westpark Healthcare Campus, photo 11 / 10

Quick Facts

Total units
100
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Individual
Certified beds
99
Nursing coverage
Licensed nurses on duty 24 hours a day
Rehab facility feature
1,500-square-foot mock home for rehab training

What Families Think

Reviews of Westpark Healthcare Campus are sharply divided: several families praise the rehabilitation and therapy team and specific caregivers by name, while many others describe serious lapses in care, cleanliness, and communication from management. The facility specializes in neurological conditions like MS, Parkinson's, and Huntington's disease, but its 2.9 rating reflects a wide range of experiences.

The Good

  • Rehab and therapy department repeatedly praised by name
  • Specific nurses and aides called caring and kind
  • Some residents report staying happily for years
  • 24/7 licensed nurses on-site
  • Specialized programs for MS, Parkinson's, Huntington's disease

The Bad

  • Multiple reports of understaffed, overworked staff
  • Several complaints about unprofessional or dismissive staff attitudes
  • One report of delayed response after a resident's fall
  • Reports of poor cleanliness, including bed bugs
  • Complaints that management prioritizes occupancy over resident care

AI-generated from reviews and community data.

Westpark Healthcare Campus is a senior living community in Cleveland, Ohio offering Memory Care, Skilled Nursing / Long Term Care and Respite / Short-Term Care. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Families rate it 2.9 out of 5 across 32 reviews.

About Westpark Healthcare Campus

Westpark Neurology & Rehabilitation Care Center is a 100-bed Medicare- and Medicaid-licensed facility that provides long-term, short-term and respite care for young adults, particularly those who suffer from multiple sclerosis and other degenerative diseases.

We take the trust you place in us seriously. As a premier medical wellness center, our short- and long-term visions focus on delivering the highest quality, cutting-edge nursing care and rehabilitation services possible.

Some Of Our Services Include:

• MS specialized care
• Huntington’s disease specialized care
• Parkinson’s disease
• Neurological disorders

Our Care Covers a Range of Needs:

• Neurological and neuromuscular treatment
• Physical, occupational and speech therapy
• IV therapy
• Prosthetic & orthotic education
• Fall prevention
• Psychological
• Specialized wound care management

Services

The many services we offer at our skilled nursing facility include:

•    Skilled nursing
•    ESTEM
•    Activities 7 days a week
•    rehabilitation services
•    respite care
•    respiratory services
•    hospice services
•    pulmonary services
•    wound care
•    IOP addiction services
•    Vent unit
•    complimentary transportation
•    case management
•    social services
•    dining and nutrition
•    Hi flo O2

In addition to our medical director, we also offer a variety of ancillary services, including a podiatrist, psychologist, psychiatrist, orthopedic specialist, ENT, dentist, and ophthalmologist.

Westpark offers the ability to recover quickly with the help of our clinical and therapeutic staff. Our nursing and medical professionals provide supportive care and comprehensive services so residents can live independently and return to the home they love as quickly as possible.

Skilled Nursing Services

Licensed Nurses are on duty 24/7 to assist with your medical needs. They are prepared to enhance residents’ care, recovery, and independence in many ways including:

•    Medication assistance and oversight
•    Assisting in the coordination and delivery of personal care services
•    Monitoring vital signs
•    Wellness counseling
•    Coordinating physician appointments

Before a resident arrives, we put together a team of caring professionals including board certified physicians, nurse practitioners, therapy specialists, and skilled nursing clinicians to create individualized programs, monitor residents’ progress and adjust them as necessary.

The many services we offer at our skilled nursing facility include:

•    MS Specialized care
•    Huntington’s and Parkinson’s specialized care
•    Physical, occupational, and speech therapy
•    Diabetes management
•    IV Therapy
•    Nutrition and specialized diets
•    Psychological care
•    Orthopedic surgery recovery
•    Stroke recovery
•    Wound care including TPN therapy
•    Tracheotomy care

Short-Term – Respite Care

Short-term Stays:

Many times residents are ready to leave the hospital but are not ready to return home.

Westpark offers the ability to recover quickly with the help of our clinical and therapeutic staff. Our nursing and medical professionals provide supportive care and comprehensive services so residents can live independently and return to the home they love as quickly as possible.

Respite Care Stays:

For families taking care of their loved ones at home, it can become challenging, overwhelming, and stressful. We are able to offer residents the same care they can receive at home, for the duration of their stay with us. Whether the resident’s families want to take a short vacation or just need a break, their loved ones can stay with us until they are ready to bring them back home.

Long – Term Care

Encompassing the entire continuum of care, Westpark Healthcare Center provides long-term care to individuals requiring assistance with daily activities such as bathing, feeding, dressing and administration of medicine. Westpark Neurology specializes in the transition from a home or hospital to a nursing facility. Depending on individual condition, some residents may have to stay longer than short-term. We offer many ways to make that transition stream-lined by offering a rich environment filled with activities and dedicated caregivers.

Rehabilitation

Recovery from significant surgery, injury, or illness may create the need for rehabilitation. It is our priority to have our patients back home as soon as possible. Our on-site therapy focuses on helping patients regain their independence. The Joseph E. Coury Therapy Center offers a 1500 square foot “return to home” replica. It is similar to the environment the rehabilitation residents will face upon returning home.

Our rehabilitation services, whether for short-term or long-term patients, include the following:

•    -Physical Therapy
•    -Occupational Therapy
•    -Speech Therapy
•    -Orthopedic Surgery Recovery
•    -Cardiac / Stroke Recovery
•    -MS Specialized Care

Amenities

Westpark Neurology & Rehabilitation offers the following amenities:

•    Secured outside courtyard
•    Beautician and barber on site indoor smoking room
•    Private rooms with private showers
•    Multi media room
•    Private dining
•    Therapy gym
•    Free Wi-Fi
•    Cable TV
•    Private phones in patient rooms

Beautician & Barber Services

At Westpark Neurology our patients have the luxury of an onsite style shop which offers the services of a professional beautician or barber. Beauty services range from a quick shampoo and set, to hair cuts, perms, and colors. Barber services are tailored to meet the needs of the men of our community. Upon admission to Westpark Neurology we offer a complimentary hair style or cut to welcome all new residents.

Pets

Whether you have a small dog or a cat, pet lovers are welcome at Westpark Neurology. We offer ample outdoor green-space for your pet’s usage and allow for pets to remain with residents during their stays.

Please contact us to learn more about pet accommodations.

Westpark Healthcare Campus

Let us take you on a tour and show how we can help you and your loved ones.

(216) 252-7555

info@westparkhc.com

Types of Care at Westpark Healthcare Campus

Home HealthMemory CareRespite / Short-Term CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Multiple Floor Plans
  • Private Rooms
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • On-Site Medical Staff
  • Outdoor Patio
  • Pet Friendly
  • Salon / Barber
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Westpark Healthcare Campus

2.9overall · 32 ratings combined

2.9★ on Google (32)

David Myers

May 2026

via Google

The Good:<br>First I need to say that the Nurses, Social Workers and other staff people are fantastic. Some of them are the best people I've ever met. Unfortunately they are understaffed and overworked.<br>The Bad:<br>The top Administrators/Management seem to only care about keeping you there to fell beds. They keep you uninformed, ignore your requests and are less than truthful.<br>...and The Ugly:<br>The Management will make you suffer if they don't like you, or if you complain.

David Myers

May 2026

via Google

The Good: First I need to say that the Nurses, Social Workers and other staff people are fantastic. Some of them are the best people I've ever met. Unfortunately they are understaffed and overworked. The Bad: The top Administrators/Management seem to only care about keeping you there to fell beds. They keep you uninformed, ignore your requests and are less than truthful. ...and The Ugly: The Management will make you suffer if they don't like you, or if you complain.

Stanley R.

Jan 2026

via Google

Haven't been in over 10 skilled nursing facilities and rehabilitations I have to say this facility rates High on my list hoping to be able to stay longer providing my insurance approves it. Intense physical therapy and the staff from nurses to AIDS are very professional, courteous and helpful. Would recommend this facility to anyone who needs recovery or even long-term care

JOHN Cuojon

Nov 2025

via Google

This place put me in a facility were the care was totally unacceptable when I wanted to leave they showed me nicer buildings just a side walk away the food was sub standard care clean it was not

Ebony Marshall

Nov 2025

via Google

My son school had a Field trip up there on Halloween Day in he ❤️ it that’s all he been talking about thank you so much for everything yall made the kids day so fun & Special yall did a great awesome Job 😊❤️

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Government Inspection History

7 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 27, 2026Health Complaint1 citation
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 22, 2026

Jan 29, 2026Fire Safety StandardHealth Standard11 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2026

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2026

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2026

  • Have restrictions on the use of portable space heaters.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Have an enclosure around a vertical opening shaft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Meet requirements for sections of health care facilities separated by fire resistive construction.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 20, 2026

  • Observe each nurse aide's job performance and give regular training.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 20, 2026

Aug 20, 2025Health Complaint3 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 19, 2025

Oct 2, 2024Health Complaint2 citations
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 21, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 21, 2024

Mar 14, 2024Infection ControlNo citations
Mar 27, 2023Fire Safety StandardHealth Standard13 citations
  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2023

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 12, 2023

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 12, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 12, 2023

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

Nov 7, 2019Fire Safety StandardHealth Standard16 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2019

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2019

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2019

  • Have restrictions on the use of highly flammable decorations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2019

  • Meet requirements for the use of electrical equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2019

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2019

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2019

  • Install a two-hour-resistant firewall separation.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2019

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2019

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2019

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 20, 2019

  • Establish roles under a Waiver declared by secretary.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 13, 2019

  • Create arrangements with other facilities to receive patients.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 13, 2019

  • Address subsistence needs for staff and patients.

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 13, 2019

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity B of L: potential for minimal harm, patternCorrected Dec 20, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Westpark Healthcare Campus offer?

Westpark Healthcare Campus offers Home Health, Memory Care, Respite / Short-Term Care and Skilled Nursing / Long Term Care.

How much does Westpark Healthcare Campus cost?

Westpark Healthcare Campus has not published its pricing. For context, communities in Cleveland that publish rates start around $2,940 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Does Westpark Healthcare Campus offer respite or short-term stays?

Yes. Westpark Healthcare Campus lists respite and short-term care among its options. A respite stay gives a family caregiver a planned break while your loved one receives full care, and it also works as a low-commitment trial before a permanent move.

Is Westpark Healthcare Campus pet friendly?

Yes. Westpark Healthcare Campus lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Westpark Healthcare Campus located?

Westpark Healthcare Campus is located at 4401 W 150th St in Cleveland, Ohio.

What do families say about Westpark Healthcare Campus?

Reviews of Westpark Healthcare Campus are sharply divided: several families praise the rehabilitation and therapy team and specific caregivers by name, while many others describe serious lapses in care, cleanliness, and communication from management. The facility specializes in neurological conditions like MS, Parkinson's, and Huntington's disease, but its 2.9 rating reflects a wide range of experiences.

How did Westpark Healthcare Campus do on recent health and safety inspections?

Westpark Healthcare Campus had 7 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Westpark Healthcare Campus?

Submit the Request Information form on this page to connect with Westpark Healthcare Campus and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Westpark Healthcare Campus? Claim this listing to update photos, pricing, and details. It's free.

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