MyLivingChoice

North Park Care Center

14801 Holland Road

3.7(15 ratings)· Brook Park average: 3.6

North Park Care Center, photo 11 / 6

Quick Facts

Total units
34
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
34

What Families Think

Reviews of North Park Care Center are mixed, ranging from residents and families praising attentive nursing care and a clean, well-maintained property to at least one serious complaint about a bed bug infestation and inconsistent hands-on care. With only 15 Google reviews and a 3.7/5 rating, families should weigh both the strongly positive and strongly negative accounts before deciding.

The Good

  • Praised for prompt, kind nursing care
  • Facility described as clean and well maintained
  • Positive feedback on food quality
  • Office and admissions staff called helpful, professional
  • One reviewer noted attentive, caring nurse

The Bad

  • One report of a bed bug infestation requiring evacuation
  • One report of aides only assisting when family visited
  • One family reported mother's condition declined during a month-long stay

AI-generated from reviews and community data.

North Park Care Center is a senior living community in Brook Park, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.7 out of 5 across 15 reviews.

About North Park Care Center

North Park Care Center is a skilled nursing and long-term care facility in Brook Park, Ohio, with a licensed capacity of 34 residents.

Family experiences here vary notably. Several families praise the cleanliness, maintenance, and responsiveness of staff, one resident reported "excellent" nursing care and food, along with a spotless facility. Long-term family members highlight the welcoming atmosphere and administrative willingness to work with families. However, other reviews raise concerns about quality of care and facility upkeep, including reports of rapid resident decline and maintenance issues. One family noted that while a particular nurse was attentive, aide interactions felt rushed and task-focused.

North Park Care Center holds a 3.7 out of 5 Google rating based on 15 reviews, reflecting mixed family satisfaction and experiences that may warrant direct inquiry about current operations and care protocols.

Types of Care at North Park Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of North Park Care Center

3.7overall · 15 ratings combined

3.7★ on Google (15)

Sandy G

Apr 2026

via Google

Update 4/2026 - 4-5+ years later, I still feel the same about North Park. It’s a safe place to live for the residents, it’s kept clean, and the property is well kept. And I’m still forever grateful. 🥹🙏🏼 Original 2020-2021 - I can’t say enough GOOD things about North Park Independent Living Community. From the owner, to the administrator, to the maintenance person - everyone has been so helpful, kind, and professional. We moved my 82 yo father up from TN to live with us. My older sister that lived with him in TN because she has various health challenges, needed a place to live also. We are deeply grateful that North Park was able to accept and accommodate her. The facility and staff have exceeded our expectations. The buildings are all exceptionally clean and the property is well maintained. My sister is content, feels extremely secure, and loves her neighbors. Thank you North Park for helping our family! 🙏🏼🏡💝 I am forever grateful!

Maureen Setzer

Jan 2026

via Google

I was a resident in this facility recently. The care I received was excellent. Responses were prompt and always kind and willing. In addition to excellent nursing care, food was excellent and facility was spotless!! I would never go anywhere else! Thank you to all of the staff and administration!

Silver Sneaker

Jan 2026

via Google

Disgusting! I wouldn't put anything let alone anyone there! Facility is not kept up, bed bugs were spotted today and had to evacuate. Patients have no voice!!! IF YOU CARE ABOUT SOMEONE AVOID THIS PLACE!!!🥲

Shari Ma

Apr 2022

via Google

While we couldn't work it out for my loved one to stay I have to say the communication and the willingness to work with people was positive. The office manager and office team and admissions nurse went above and beyond to make my mom feel welcomed. Thanks for everything.

LISA Rodriguez

Dec 2020

via Google

My mom declined big time staying here for a month. Not happy at all. The aids ran in to pull her up.in bed and clean her up when they saw us coming through the door. Loved nurse Kelly...she was very attentive

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Government Inspection History

3 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 27, 2025Fire Safety StandardHealth Standard2 citations
  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 2, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 2, 2025

Jul 7, 2022Fire Safety StandardHealth Standard8 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2022

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2022

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2022

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2022

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 22, 2022

Jul 11, 2019Fire Safety StandardHealth Standard11 citations
  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2019

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2019

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 23, 2019

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2019

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2019

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2019

  • Establish policies and procedures for sheltering.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 23, 2019

  • Establish policies and procedures for volunteers.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 23, 2019

  • Provide family notifications of emergency plan.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 23, 2019

  • Provide a means of sharing information on occupancy/needs.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 23, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does North Park Care Center offer?

North Park Care Center offers Skilled Nursing / Long Term Care.

Where is North Park Care Center located?

North Park Care Center is located at 14801 Holland Road in Brook Park, Ohio.

What do families say about North Park Care Center?

Reviews of North Park Care Center are mixed, ranging from residents and families praising attentive nursing care and a clean, well-maintained property to at least one serious complaint about a bed bug infestation and inconsistent hands-on care. With only 15 Google reviews and a 3.7/5 rating, families should weigh both the strongly positive and strongly negative accounts before deciding.

How did North Park Care Center do on recent health and safety inspections?

North Park Care Center had 3 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit North Park Care Center?

Submit the Request Information form on this page to connect with North Park Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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