4.2(383 ratings)· Conyers average: 4.3
1 / 5CMS Care Compare
Most reviewers describe attentive, communicative staff and effective rehabilitation therapy that helped residents regain strength, along with a clean environment. However, one report raises a serious neglect concern involving a resident's death, unclean conditions, and unresponsive nursing staff, which stands in contrast to the largely positive feedback.
AI-generated from reviews and community data.
Westbury Center Of Conyers For Nursing And Healing is a senior living community in Conyers, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 383 reviews.
Westbury Center of Conyers for Nursing and Healing is a skilled nursing and long-term care facility in Conyers, Georgia, with a licensed capacity of 173 beds. It provides rehabilitation services alongside ongoing nursing care and operates an onsite dialysis center.
Most families describe responsive leadership and engaged clinical staff. The director of nursing and administrator are frequently cited for addressing concerns directly and involving families in care planning. Therapy staff are noted for their skill in helping residents regain strength and independence, while nurses and CNAs are described as friendly and attentive. Families also highlight a clean environment and a regular schedule of activities to keep residents engaged.
The facility holds a 4.2/5 rating across 383 Google reviews. While the vast majority of reviews are positive, one family reported serious concerns about neglect and cleanliness. Prospective residents and families should weigh these accounts carefully when evaluating the community.
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Help Me Choose4.2overall · 383 ratings combined
4.2★ on Google (383)
Kimmie King
Jun 2026
This place killed my father. The nurses are lazy and sleep. The place is not kept clean. The management team is awful. No one ever knows anything. Please think before placing your family members here. My father died here due to neglect.
Maria Willingham
May 2026
The facility is clean, the staff members are all knowledgeable, friendly & courteous. They have a dialysis center onsite & they also offer activities for the residents there. I would strongly recommend this senior nursing facility to anyone looking for a nice facility with competent staff.
Silkeya Miller
Apr 2026
I had some concerns when I first dropped my mother off. It’s not easy to leave your loved one in a facility, no matter how long they will be there. However, the director of nursing heard my concerns and went straight into action. She made sure my mother was comfortable, she addressed my concerns, and I felt much better when I walked out that day. I am completely appreciative of the entire staff that is on my mother‘s case, everyone is attentive to her needs. Thank you, I am truly grateful for the level of care you are showing my mom.
William Clayton
Feb 2026
I like to Thank Westbury of Conyers rehabilitation,, Lizzy Thomas and staff for doing a brilliant job on taking care of me while I was in there,, whatever I needed Lizzy and team were right there ready to service,, The place was keep clean and fresh ,, I William Clayton would recommend Westbury of Conyers rehabilitation to anyone. God bless Lizzy Thomas and staff. ,, rRated 5 star. From William Clayton and family 🙏🙏❤️❤️♥️
James Johnson
Feb 2026
From the moment we arrived, the administrator Liz and her leadership team were welcoming, attentive, and involved in communicating what kind of care my mom would be receiving . The therapy staff was awesome. They were encouraging, and very skilled at helping my mom regain her strength and independence. They offered daily activities that kept her engaged. The nurses and CNAs were nice as well and always willing to answer questions. Overall I could tell that everyone I encountered actually cared when it came to taking care of my mom.
4 inspection visits in the last three years, 23 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 22, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 30, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 30, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 30, 2025
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025
Meet requirements for sections of health care facilities separated by fire resistive construction.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2024
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 20, 2024
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2024
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 20, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 20, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2022
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2022
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 20, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Westbury Center Of Conyers For Nursing And Healing offers Skilled Nursing / Long Term Care.
Westbury Center Of Conyers For Nursing And Healing is located at 1420 Milstead Road in Conyers, Georgia.
Most reviewers describe attentive, communicative staff and effective rehabilitation therapy that helped residents regain strength, along with a clean environment. However, one report raises a serious neglect concern involving a resident's death, unclean conditions, and unresponsive nursing staff, which stands in contrast to the largely positive feedback.
Westbury Center Of Conyers For Nursing And Healing had 4 government inspection visits in the last three years, with 23 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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