John
Apr 2026
Bad attitudes
1 / 6Quick Facts
- Total units
- 132
- Medicare rating
- 3 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 132
- Inspections
- View history (28 citations)
- Nursing coverage
- Licensed nurses on-site seven days a week
CMS Care Compare
What Families Think
West Village Post Acute is a skilled nursing and rehabilitation facility in Greenville, South Carolina, emphasizing 24-hour nursing care and personalized rehab support. No individual reviewer feedback was provided, so specific family experiences aren't available to summarize beyond the facility's own description.
The Good
- 24-hour nursing care with licensed nurses on-site daily
- Dedicated rehab gym with licensed therapists
- Outdoor courtyards, walking trail, and garden for visits
- Staff described as friendly, attentive, and professional
- Ecard service lets families send hand-delivered messages
The Bad
- Facility currently undergoing renovation, which may cause temporary disruption
- No pricing information published for prospective families
AI-generated from reviews and community data.
West Village Post Acute is a senior living community in Greenville, South Carolina offering Skilled Nursing / Long Term Care. Amenities include Outdoor Patio, Gathering / Activity Spaces and Social Activities. Families rate it 3.8 out of 5 across 82 reviews.
About West Village Post Acute
West Village Post Acute is a skilled nursing facility in Greenville, South Carolina, focused on patient safety, wellness, and healing. The community is conveniently located between New Easley Highway and White Horse Road.
The facility provides 24-hour nursing care with licensed nurses available seven days a week. Rehabilitation services are delivered in an expansive, state-of-the-art rehab gym under the guidance of licensed experts, with therapists who take time to educate patients and families on care techniques for the transition home.
West Village Post Acute offers outdoor spaces for relaxation and activity, including courtyards, a walking trail, patio, and garden where patients and families can visit. The facility is undergoing renovation to create a more vibrant, engaging environment with increased events and activities to foster a sense of community.
The community emphasizes patient-centered care and personalized rehabilitation. Staff members are described as friendly, attentive, and professional, with a demonstrated commitment to residents' comfort and quality of life. The facility also offers ecard services to allow loved ones to send messages that are hand-delivered to patients.
Types of Care at West Village Post Acute
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
- Security
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of West Village Post Acute
3.8overall · 82 ratings combined
3.8★ on Google (82)
Donna
Apr 2026
Horrible please do not send your family to this facility. It’s very nasty in there. They do not shower or take care of your family. They go hours without being cleaned up and the CNA’s and nurses walk by the rooms with the call lights on without doing anything. The nurses barely do any wound care. You can smell the other residents infections through the whole room. It’s honestly sad please get your family out of there asap! The housekeeper barely cleans and she walks around with an attitude all day. I hear cnas talking about the residents and their family all the time. The administration doesn’t do anything about reports. Honestly they need to close down
Bella Lopes
Jan 2026
My uncle came to this facility for therapy and rehabilitation, not to be coerced into taking medication. He has firm personal beliefs against pain medication and clearly declined it with the nurse, who was professional, respectful, and fully honored his right to refuse. He specifically praised the nurse for advocating for him and explaining his choices.<br><br>The situation became disturbing due to the therapist, Mary. Despite being told no, she repeatedly pressured my uncle to take pain medication while alone with him in his room. After he refused, she reported to the nurse that he was requesting the medication, which was not true. This caused the nurse to return to the room confused and concerned only because she was told by Mary that my uncle was asking. The nurse again clarified that he had every right to refuse. These medications were not even scheduled.<br><br>Mary’s actions were deeply inappropriate and alarming. My uncle was terrified, upset, and felt trapped, unsure how to stand up for himself in that moment. As a family member, I was shocked and confused because therapists do not have medical degrees and should never interfere with a patient’s medication decisions. This crossed serious professional and ethical boundaries and destroyed our trust. The nursing staff showed integrity and strong patient advocacy, but Mary’s conduct was unacceptable. No patient should ever feel intimidated or coerced into taking medication. Think twice before sending your family here!!!!
Joshua Mcabee
Dec 2025
My wife has been there a little while now she’s had multiple staff complaints of abuse by staff members
Barbara Fortner
Dec 2025
I would not recommend this facility under any circumstances! The place is dirty and outdated. They don’t change or turn the patients often enough, therefore my sister developed a bed sore. Could not get an update on the sore other than “looking better “ Why is it not healing after a month? She had a UTI but continuing to have pain, could not seem to get it cleared up. We requested an air mattress but never received it. Calls for help takes too long or they come and say that they will be right back but 30 or 45 minutes later they might come back. Have to call again! She was supposed to be getting Rehab but most of the time she would just walk across the room because her oxygen tube was very short. The oxygen tank on the wheelchair needed to be changed so she could push herself around (She is on oxygen all the time) We do her laundry and she has two sets of clothes missing. Her room mate had her shoes on one day. Would not recommend!!!!
Government Inspection History
5 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Jan 16, 2026Fire Safety StandardHealth ComplaintHealth Standard7 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 10, 2026
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2026
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2026
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 10, 2026
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2026
Mar 14, 2025Health Complaint1 citation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 7, 2025
Nov 15, 2024Fire Safety StandardHealth ComplaintHealth Standard5 citations
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 10, 2024
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2024
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 10, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 10, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2024
Jul 11, 2023Health Complaint1 citation
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 17, 2023
Oct 13, 2022Fire Safety StandardHealth Standard14 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedCorrected Nov 13, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 13, 2022
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 13, 2022
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 13, 2022
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2022
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 28, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does West Village Post Acute offer?
West Village Post Acute offers Skilled Nursing / Long Term Care.
Where is West Village Post Acute located?
West Village Post Acute is located at 8 North Texas Avenue in Greenville, South Carolina.
What do families say about West Village Post Acute?
West Village Post Acute is a skilled nursing and rehabilitation facility in Greenville, South Carolina, emphasizing 24-hour nursing care and personalized rehab support. No individual reviewer feedback was provided, so specific family experiences aren't available to summarize beyond the facility's own description.
How did West Village Post Acute do on recent health and safety inspections?
West Village Post Acute had 5 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit West Village Post Acute?
Submit the Request Information form on this page to connect with West Village Post Acute and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at West Village Post Acute? Claim this listing to update photos, pricing, and details. It's free.
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