MyLivingChoice

Comfort Keepers Home Care

1200 Haywood Rd

4.9(101 ratings)· Greenville average: 4.3

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Comfort Keepers Home Care logo
Comfort Keepers Home Care, photo 11 / 4

Quick Facts

Medical staff
LPNs and RNs provide in-home medical support
Care availability
Around-the-clock caregiver support offered
Ownership history
Family-owned, serving Greenville area since 2006

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families and employees describe Comfort Keepers of Greenville as a reliable, compassionate in-home care provider that matches caregivers well to clients and communicates closely with families, including around end-of-life care. A handful of reviews raise concerns about inconsistent reliability, caregiver pay, and occasional rude staff, though the overwhelming majority of feedback is highly positive.

What reviewers praise

  • Caregivers described as compassionate, punctual, and professional
  • Strong caregiver-client matching praised by multiple families
  • Responsive office staff, even after hours
  • Flexible scheduling for both clients and caregivers
  • Positive experience coordinating hospice and end-of-life care
  • Helped families quickly during emergencies like hospital discharge or hurricanes

What reviewers flag

  • One report of declining reliability, including missed or late appointments
  • One report of caregiver pay ($12-16/hr) far below client billing rate ($25/hr)
  • One reviewer noted some staff can be rude despite overall good care
  • One report that caregivers get no pay for missed shifts due to injury

AI-generated from reviews and community data.

Comfort Keepers Home Care is a home care agency serving Greenville, South Carolina offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, Emergency Call System and Grocery Shopping and Errands. Families rate it 4.9 out of 5 across 101 reviews.

About Comfort Keepers Home Care

Comfort Keepers of Greenville, South Carolina provides in-home care services to seniors and disabled adults, offering personalized care designed to help clients maintain independence and quality of life while remaining in their homes. The organization has served the Greenville area and surrounding communities since 2006.

The care services offered include assistance with daily tasks such as bathing, toileting, mobility, and incontinence care; around-the-clock support; specialized memory care for seniors with Alzheimer's, dementia, or other forms of cognitive decline; palliative care for those with limited life expectancy; post-hospitalization recovery support; and supplemental care for residents of assisted living facilities. The team includes licensed practical nurses and registered nurses who can provide medical support within the home, and caregivers work to build long-lasting relationships while respecting clients' dignity and needs.

Comfort Keepers also provides transportation for seniors who can no longer drive, offers senior technology including home monitoring and medical alert systems, and assists with errands and groceries. The organization emphasizes personalized care planning, meeting with families to develop programs tailored to each person's specific requirements, schedule, and preferences.

The organization was founded by Erin and Chris Couchell, who opened their first Comfort Keepers location after Erin's mother was diagnosed with Alzheimer's disease. Today they employ a team of caregiving experts to serve residents throughout Greenville, Taylors, Simpsonville, and the surrounding region.

Types of Care at Comfort Keepers Home Care

At-Home Care

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • Transportation Services

Activities

  • Grocery Shopping and Errands

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Reviews of Comfort Keepers Home Care

4.9overall · 101 ratings combined

4.9★ on Google (101)

Marcella McManus

Sep 2026

via Google ↗ · Report

All the ladies that came to help me Shelly, Jocetta, Susan and Nala provided me with the necessary tasks that I needed help with during my recovery. I apologize if I didn't get everyone's name correct.

Jeffrey S

Sep 2026

via Google ↗ · Report

Megan Snell of Comfort Keepers of Greenville has done a wonderful job for me and my situation with my family. She is extremely efficient, knowledgeable and sympathetic. She covers all the bases of resources while taking time to listen to your situation to ensure the resources she recommends matches the need. If you get lucky enough to have Megan as your Comfort Keepers External Care Coordinator, consider yourself a blessed person.

Lydia Mcphail

Aug 2026

via Google ↗ · Report

They are very friendly and willing to work with your schedule.

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By submitting, you're okay with us and Comfort Keepers Home Care reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Frequently Asked Questions

What types of care does Comfort Keepers Home Care offer?

Comfort Keepers Home Care offers At-Home Care.

How much does Comfort Keepers Home Care cost?

Comfort Keepers Home Care has not published its pricing. For context, communities in Greenville that publish rates start around $3,247 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Comfort Keepers Home Care located?

Comfort Keepers Home Care is located at 1200 Haywood Rd in Greenville, South Carolina.

What do families say about Comfort Keepers Home Care?

Comfort Keepers Home Care carries a 4.9 out of 5 rating from 101 Google reviews. Families and employees describe Comfort Keepers of Greenville as a reliable, compassionate in-home care provider that matches caregivers well to clients and communicates closely with families, including around end-of-life care. A handful of reviews raise concerns about inconsistent reliability, caregiver pay, and occasional rude staff, though the overwhelming majority of feedback is highly positive. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Comfort Keepers Home Care?

Submit the Request Information form on this page, or contact Comfort Keepers Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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