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West Tennessee Post Acute

597 West Forest Avenue

4.6(221 ratings)· Jackson average: 4.6

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West Tennessee Post Acute, photo 11 / 6

Quick Facts

Total units
67
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
75
Adjacent medical facility
Located right next to the hospital
Nursing coverage
On-site registered nurse and 24-hour staff
Room setup
Private rooms, each with a private bathroom
Licensed capacity
Small community licensed for up to 67 residents

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviewers describe West Tennessee Post Acute as very clean, with friendly and professional staff and a secure, easy-to-visit setting beside the hospital. The one recurring concern is meal quality, with one reviewer calling the food dry or overcooked. The overall Google rating is 4.6 from 221 reviews.

What reviewers praise

  • Reviewers repeatedly praise the cleanliness
  • Staff described as friendly and professional
  • Secure building with easy visitor check-in
  • Private rooms with private bathrooms
  • On-site RN and 24-hour staffing
  • Families report peace of mind

What reviewers flag

  • Meal quality criticized: food described as dry or overcooked
  • No published pricing available

AI-generated from reviews and community data.

West Tennessee Post Acute is a senior living community in Jackson, Tennessee offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 221 reviews.

About West Tennessee Post Acute

West Tennessee Post Acute is a skilled nursing and long-term care community in Jackson, Tennessee, licensed for up to 67 residents. All beds are Medicare and Medicaid certified. The facility is located next to the hospital and offers 24-hour staffing, private rooms with private bathrooms, wheelchair accessibility, emergency call systems, and security. Amenities include a restaurant-style dining room, cable or satellite television, housekeeping and laundry services, medication management, and social activities and gathering spaces.

The community is operated as a for-profit limited liability company and holds a 3 of 5 overall star rating from CMS. Reviewers consistently praised the cleanliness of the facility and the friendliness and professionalism of staff members. One reviewer noted the facility is "very secure, easy to find" with "easy check in to visit your family or friends." Several families emphasized the peace of mind the community provides. One area reviewers mentioned needing improvement was the quality of meals served.

Types of Care at West Tennessee Post Acute

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities

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Reviews of West Tennessee Post Acute

4.6overall · 221 ratings combined

4.6★ on Google (221)

Melody Wiggers

Aug 2026

via Google ↗ · Report

The staff was pleasant and professional. The facility is extremely clean.

Theresa Flatt

Aug 2026

via Google ↗ · Report

Very secure, easy to fine and right next to the hospital.<br><br>Easy check in to visit your family or friends.<br><br>Very clean, nice size rooms, staff is all friendly.<br><br>Peace of mind for your loved ones bring there.

Anita Burian

Aug 2026

via Google ↗ · Report

The facility and staff are amazing... only thing is they need to work on their food! My aunts food leaves a lot to be desired! Dry or a little over cooked! My visit was awesome, staff very friendly... work on the food for my Aunt and I'd be giving a five star rating.

Glenn Schmitz

Aug 2026

via Google ↗ · Report

Visited a friend who is being treated here. I was impressed with the cleanliness. All the employees I encountered were pleasent and friendly.

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By submitting, you're okay with us and West Tennessee Post Acute reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

3 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 7, 2025Fire Safety StandardHealth Standard7 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2025

Jun 20, 2024Fire Safety StandardHealth Standard3 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2024

Jul 13, 2023Fire Safety StandardHealth Standard8 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2023

  • Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does West Tennessee Post Acute offer?

West Tennessee Post Acute offers Skilled Nursing / Long Term Care.

Where is West Tennessee Post Acute located?

West Tennessee Post Acute is located at 597 West Forest Avenue in Jackson, Tennessee.

What do families say about West Tennessee Post Acute?

West Tennessee Post Acute carries a 4.6 out of 5 rating from 221 Google reviews. Reviewers describe West Tennessee Post Acute as very clean, with friendly and professional staff and a secure, easy-to-visit setting beside the hospital. The one recurring concern is meal quality, with one reviewer calling the food dry or overcooked. The overall Google rating is 4.6 from 221 reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did West Tennessee Post Acute do on recent health and safety inspections?

West Tennessee Post Acute had 3 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit West Tennessee Post Acute?

Submit the Request Information form on this page, or contact West Tennessee Post Acute directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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