Melody Wiggers
Aug 2026
The staff was pleasant and professional. The facility is extremely clean.
4.6(221 ratings)· Jackson average: 4.6
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers describe West Tennessee Post Acute as very clean, with friendly and professional staff and a secure, easy-to-visit setting beside the hospital. The one recurring concern is meal quality, with one reviewer calling the food dry or overcooked. The overall Google rating is 4.6 from 221 reviews.
AI-generated from reviews and community data.
West Tennessee Post Acute is a senior living community in Jackson, Tennessee offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 221 reviews.
West Tennessee Post Acute is a skilled nursing and long-term care community in Jackson, Tennessee, licensed for up to 67 residents. All beds are Medicare and Medicaid certified. The facility is located next to the hospital and offers 24-hour staffing, private rooms with private bathrooms, wheelchair accessibility, emergency call systems, and security. Amenities include a restaurant-style dining room, cable or satellite television, housekeeping and laundry services, medication management, and social activities and gathering spaces.
The community is operated as a for-profit limited liability company and holds a 3 of 5 overall star rating from CMS. Reviewers consistently praised the cleanliness of the facility and the friendliness and professionalism of staff members. One reviewer noted the facility is "very secure, easy to find" with "easy check in to visit your family or friends." Several families emphasized the peace of mind the community provides. One area reviewers mentioned needing improvement was the quality of meals served.
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Help Me Choose4.6overall · 221 ratings combined
4.6★ on Google (221)
Melody Wiggers
Aug 2026
The staff was pleasant and professional. The facility is extremely clean.
Theresa Flatt
Aug 2026
Very secure, easy to fine and right next to the hospital.<br><br>Easy check in to visit your family or friends.<br><br>Very clean, nice size rooms, staff is all friendly.<br><br>Peace of mind for your loved ones bring there.
Anita Burian
Aug 2026
The facility and staff are amazing... only thing is they need to work on their food! My aunts food leaves a lot to be desired! Dry or a little over cooked! My visit was awesome, staff very friendly... work on the food for my Aunt and I'd be giving a five star rating.
Glenn Schmitz
Aug 2026
Visited a friend who is being treated here. I was impressed with the cleanliness. All the employees I encountered were pleasent and friendly.
3 inspection visits in the last three years, 18 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 31, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2025
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 3, 2024
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2023
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2023
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 27, 2023
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2023
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
West Tennessee Post Acute offers Skilled Nursing / Long Term Care.
West Tennessee Post Acute is located at 597 West Forest Avenue in Jackson, Tennessee.
West Tennessee Post Acute carries a 4.6 out of 5 rating from 221 Google reviews. Reviewers describe West Tennessee Post Acute as very clean, with friendly and professional staff and a secure, easy-to-visit setting beside the hospital. The one recurring concern is meal quality, with one reviewer calling the food dry or overcooked. The overall Google rating is 4.6 from 221 reviews. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
West Tennessee Post Acute had 3 government inspection visits in the last three years, with 18 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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