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Mission Convalescent Home

118 Glass St

3(4 ratings)· Jackson average: 4.6

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Mission Convalescent Home, photo 11 / 7

Quick Facts

Total units
57
Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
57

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

There is very little public feedback available for Mission Convalescent Home. The only data point is an aggregate Google rating of 3 out of 5 from four reviews, with no written comments or amenity details to draw from.

What reviewers flag

  • No published pricing information is available online.

AI-generated from reviews and community data.

Mission Convalescent Home is a senior living community in Jackson, Tennessee offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.0 out of 5 across 4 reviews.

About Mission Convalescent Home

Mission Convalescent Home is a skilled nursing and long-term care community in Jackson, Tennessee, licensed for up to 57 residents. It is a non-profit corporation certified for Medicare and Medicaid.

The community provides 24-hour staffing, on-site nursing, medication management, housekeeping, and laundry service. Residents have access to gathering and activity spaces, a restaurant-style dining room, wheelchair accessibility, cable or satellite television, and emergency call systems.

Reviewers offered mixed observations about staff quality and attentiveness. While some noted that nursing and care staff demonstrated friendliness and genuine concern for residents, others reported inconsistent responsiveness to resident needs, including delayed meal service and variable professionalism among team members. The facility holds a 3 of 5 overall rating from CMS.

Types of Care at Mission Convalescent Home

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Mission Convalescent Home

3overall · 4 ratings combined

3★ on Google (4)

Michael R. Hodge

Sep 2025

via Google ↗ · Report

Most of the staff at the nursing home should not be here feeling they don't really care about the residents in a place like this😡!!<br>On September 21st I had a nurse come in and asked if I wanted my lunch @ 11:30 and I told her yes, an hour and a half later I still hadn't gotten anything to eat and they're trying to make me wait until 5:30 for my dinner to have a meal. The CNAs barely watch me everyday when I need to be cleaned and I'm still trying to get transferred out of here but they won't send me to a different nursing facility, saying I keep getting denied because they are giving bad reports when I'm having difficult interactions with the staff 🤬🤦🏽‍♂️!! 😒

d3 Vuitton

Aug 2023

via Google ↗ · Report

Nurses and CNA are friendly and nice but social worker not polite at all. Rolling eyes and looking at you crazy. Smart mouth an rude

Kash Hollis

Mar 2021

via Google ↗ · Report

Did night shift thru agency nice staff and they really care about their pts.

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By submitting, you're okay with us and Mission Convalescent Home reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

3 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 2, 2025Fire Safety StandardHealth Standard3 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 31, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 31, 2025

Sep 18, 2024Fire Safety StandardHealth Standard8 citations
  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 5, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 5, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2024

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2024

Nov 9, 2023Fire Safety StandardHealth Standard21 citations
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 14, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 14, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 14, 2023

  • Ensure a qualified health professional conducts resident assessments.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 14, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 14, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 14, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 14, 2023

  • Honor each resident's preferences, choices, values and beliefs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 14, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 14, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 14, 2023

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 14, 2023

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023

  • Conduct risk assessment and an All-Hazards approach.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2023

  • Develop Emergency Preparedness policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2023

  • Create arrangements with other facilities to receive patients.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 14, 2023

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 11, 2023

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Mission Convalescent Home offer?

Mission Convalescent Home offers Skilled Nursing / Long Term Care.

Where is Mission Convalescent Home located?

Mission Convalescent Home is located at 118 Glass St in Jackson, Tennessee.

What do families say about Mission Convalescent Home?

Mission Convalescent Home carries a 3.0 out of 5 rating from 4 Google reviews. There is very little public feedback available for Mission Convalescent Home. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Mission Convalescent Home do on recent health and safety inspections?

Mission Convalescent Home had 3 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Mission Convalescent Home?

Submit the Request Information form on this page, or contact Mission Convalescent Home directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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