MyLivingChoice

West Side Campus of Care

1950 S Las Vegas Trail

4.2(307 ratings)

West Side Campus of Care, photo 11 / 5

Quick Facts

Total units
234
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
234
End-of-life care
Palliative and supportive care services offered
Transition support
Staff arranges home health services after discharge
Dietary accommodations
Meals accommodate medical and faith-based dietary needs

What Families Think

Reviews for West Side Campus of Care are sharply divided: several visitors praise a clean, welcoming environment and attentive front-desk and rehab staff, while one detailed account describes severe neglect, including missed feedings and hygiene care that preceded a resident's hospitalization and death. A separate reviewer also noted a discrepancy between advertised wound care and what was actually provided during a stay.

The Good

  • Friendly, welcoming front-desk and nursing staff
  • Facility described as clean and well-kept
  • Recent renovations improved common areas
  • Rehab staff actively assisting with walking/mobility
  • Spacious private rooms with TV and phone

The Bad

  • One detailed report of severe neglect leading to hospitalization and death
  • One reviewer told wound care wasn't provided despite stitches needing attention
  • No published pricing information available

AI-generated from reviews and community data.

West Side Campus of Care is a senior living community in White Settlement, Texas offering Skilled Nursing / Long Term Care. Amenities include Social Activities, Housekeeping and Cable or Satellite TV. Families rate it 4.2 out of 5 across 307 reviews.

About West Side Campus of Care

West Side Campus of Care is a skilled nursing and rehabilitation center in White Settlement, Texas, providing short-term rehabilitation and long-term care services. The facility offers 24-hour nursing care with physician supervision and doctor-recommended rehabilitation designed to help patients recover from surgery, injury, or illness and return home safely.

The community provides clinical services including physical, occupational, and speech therapy, with personalized rehabilitation plans tailored to each individual's recovery goals. Specialized wound care is supervised by a physician and supported by certified wound care nurses. A certified dietitian ensures nutritionally balanced meals that accommodate medical and faith-based dietary requirements.

Residents have access to spacious private rooms equipped with televisions and phones. The facility's social service staff assists residents during transitional periods and throughout their stay. When appropriate, the team may arrange home health services and other programs to support residents' safe transition back to home living.

The community offers palliative and supportive care services to provide a continuum of care options. Stimulating activities tailored to individual needs are part of the quality of life programming. The facility emphasizes personalized attention and round-the-clock availability to support residents' needs and independence.

Types of Care at West Side Campus of Care

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of West Side Campus of Care

4.2overall · 307 ratings combined

4.2★ on Google (307)

Kay Grismore

Jul 2026

via Google

Terrible h.r don't call people back after the interview her second time doing this to me

Mz Idgaf

Jun 2026

via Google

I probably shouldn't express how I feel on this place considering there the ones that got my mom's foot in the door to nursing home but considering I seen this place go from bad to worse just puts me in question in 2021 when my mom was put into this place it wasn't the greatest but it also wasn't the worstest but as the years gone by I've seen this place just stop caring , things would always go missing at this facility I can't begin to tell ya how much clothes we would buy my mom and not once did me or my family see it on her and less then a week all her clothes were gone , belongings as well for mothers day I had a picture of me and my kids up in her room that turned up missing , her remote to her TV came up missing and even her phone so many things would just end up missing. Me and my Aunt's bought her things for Christmas, birthday , mother's day, all missing , the floors were never clean or mopped it always smelled in that place the walls are falling apart by where the vending machine I'd and the room my mom was in her wall was caving in falling apart . She was never on any bed linen just the bed itself and nothing was cleaned . When I would check on my mom she was always left dirty at one time her oxygen nose plugs had dried up blood on them , very disappointing to see a loved one treated badly I agree this place needs to be shut down. As some of the residents there don't get the care they require it's truly sad I'm just happy to have my mom moved from there but mad at myself I took so long getting her out .

George Okyere

Jun 2026

via Google

Great place to be. Great staff and leadership with none to match corporate support.

Melinda Maldonado

Jun 2026

via Google

Renovations have been made place looks Amazing. Open entrance area where residents can sit and watch tv.

William Hathaway

Mar 2026

via Google

Nice facility, thanks for admitting my life long friend who lost his foot due to diabetes....SAD TO SAY THIS PLACE FAILED MY FRIEND refused to transport to hospital with proper care for him an condition.

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Government Inspection History

8 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 26, 2026Fire Safety StandardHealth Standard6 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 27, 2026

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2026

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2026

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2026

Dec 11, 2025Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 12, 2025

May 8, 2025Health Complaint5 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Apr 28, 2025

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 9, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 9, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 9, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 9, 2025

Jan 16, 2025Fire Safety StandardHealth Standard11 citations
  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 18, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 18, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 21, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 18, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 18, 2025

  • Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2025

Jul 2, 2024Health Complaint1 citation
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 3, 2024

Feb 16, 2024Health Complaint1 citation
  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 19, 2024

Dec 7, 2023Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Dec 8, 2023

  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 21, 2024

  • Include a process for Emergency Preparedness collaboration.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 21, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 18, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 11, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 8, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 15, 2023

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2023

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 8, 2023

Oct 5, 2023Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 6, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does West Side Campus of Care offer?

West Side Campus of Care offers Skilled Nursing / Long Term Care.

Where is West Side Campus of Care located?

West Side Campus of Care is located at 1950 S Las Vegas Trail in White Settlement, Texas.

What do families say about West Side Campus of Care?

Reviews for West Side Campus of Care are sharply divided: several visitors praise a clean, welcoming environment and attentive front-desk and rehab staff, while one detailed account describes severe neglect, including missed feedings and hygiene care that preceded a resident's hospitalization and death. A separate reviewer also noted a discrepancy between advertised wound care and what was actually provided during a stay.

How did West Side Campus of Care do on recent health and safety inspections?

West Side Campus of Care had 8 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit West Side Campus of Care?

Submit the Request Information form on this page to connect with West Side Campus of Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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