West Newton Healthcare

maria bursaw

Mar 2026

via Google ↗

I am grateful to the administration, nursing staff and support staff for the care they provided for my mother during her last 1.5 years of life . They were very responsive to her needs and addressed issues appropriately as they came up, both medical and administrative. They do such hard work day in and out and don’t get enough appreciation for all they do .

JB Tatis

Jan 2026

via Google ↗

My mother passed away in this facility after 1.5 years here. During that time, we witnessed drastic and necessary improvements in many areas. It's not perfect and yes, personal things get lost - but it's unrealistic to expect otherwise at a facility dealing with Alzheimer patients. There are a lot of good-hearted people doing a job that is very hard and not well compensated. My family and I are very grateful for Robert's guidance and the team's efforts during a very difficult time.

Deborah Cody

Jan 2026

via Google ↗

This is a very poorly run facility. Although a few of the staff are there because they truly care about the residents and want to do their jobs, it's also clear the others are only there for their minimum wage paychecks. My family member has gotten so much worse since being admitted to this facility, W. Newton Healthcare and his "wife" does nothing to find some place better. The one star review says it all. These residents trust and depend on you. You all chose this job, including the Administrator, so do better. If anyone has a loved one in need of nursing home care, do all you can to avoid this one.

Sherry Z

Jan 2026

via Google ↗

My mother has lived at West Newton Healthcare for a couple of years and just passed. At first, I was concerned due to her language and hearing limitations, as well as frequent staff changes. Since 2024, and especially after new management and a new Nurse Director came on board in 2025, the improvement has been remarkable. The staff are now caring, friendly, and attentive, providing more personalized care. The nursing assistants are also wonderful. I truly appreciate the positive changes and feel much more at ease. Please keep up the great work.

Kevin Riley

Jun 2025

via Google ↗

I’ve volunteered at many healthcare facilities across the country, and West Newton Health Care has truly been one of my favorites. From the moment I walked in, I was greeted by some of the most caring and compassionate staff I’ve ever met. The Executive Director, Robert, leads with grace and deep knowledge, and it’s clear how much the staff and residents respect him. The entire team reflects that same warmth and professionalism. I’m honestly surprised this facility is rated so low—my experience was outstanding. West Newton Health Care deserves far more recognition for the wonderful work they do!