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Wenatchee Memory Care

817 Red Apple Rd

4(36 ratings)· Wenatchee average: 4.3

Wenatchee Memory Care, photo 11 / 6

Quick Facts

Licensed capacity
62 residents

California CDSS

Facility focus
Memory care only, not an add-on unit
Respite care
Offers short-term stays for family caregivers
Couples accommodation
Parents shared a room together in community

What Families Think

Wenatchee Memory Care (formerly known as Fieldstone) draws a mix of very positive and very negative reviews, largely tied to leadership turnover. Many families praise specific staff members and recent improvements under new management, while others report serious safety incidents, understaffing, and communication problems from earlier periods. The community appears to be in a period of transition, with several reviewers noting things have improved since a new Executive Director took over.

The Good

  • Staff repeatedly praised by name as caring and attentive
  • Recent leadership change credited with major improvements
  • Food and chef specifically praised by multiple reviewers
  • Regular updates, photos, and video calls for families
  • Dedicated memory-care-only environment, not an add-on

The Bad

  • Multiple reports of understaffing and high staff turnover
  • One report of a resident falling twice and breaking both hips
  • One report of delayed emergency response after a fall
  • One report of overcharging for services not received
  • Reports of poor communication and difficulty reaching staff
  • One report of a persistent urine smell and cleanliness concerns

AI-generated from reviews and community data.

Wenatchee Memory Care is a senior living community in Wenatchee, Washington offering Memory Care and Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 36 reviews.

About Wenatchee Memory Care

Wenatchee Memory Care is a memory care community in Wenatchee, Washington, providing specialized care for residents living with Alzheimer's disease and dementia. Located near the Cascade Mountains on Red Apple Road, the community offers a secure, nurturing environment designed to support residents through the stages of cognitive loss.

The community employs a relationship-based approach to dementia care that emphasizes connection and capability, focusing on residents' remaining abilities rather than limitations. Care is delivered by highly trained, empathetic staff who create a supportive home filled with dignity and authentic connection. The facility also offers short-term stays that provide respite care for family caregivers.

Dining at the community features seasonal, dietitian-approved menus shaped by resident feedback. The culinary team prepares meals designed to delight residents and creates special holiday meals for residents and their families. The community organizes family-planned celebrations and activities designed to bring joy to daily life.

The community reflects the agricultural heritage of the Wenatchee valley and positions itself as a place where aging is celebrated as a privilege rather than a burden.

Types of Care at Wenatchee Memory Care

Assisted LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Birthday / Holiday Parties
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Wenatchee Memory Care

4overall · 36 ratings combined

4★ on Google (36)

Samantha Bower

Jul 2026

via Google

We moved my mom to Wenatchee Memory Care after having a difficult experience at another memory care community. It often felt like they were understaffed, and there were times when it seemed like only one caregiver was trying to care for everyone. We knew we needed to find a place where she would receive more attention and support.<br>Moving her to Wenatchee Memory Care was the right decision for our family. One of the biggest differences we've noticed is that there are always several caregivers available, and they're friendly, helpful, and genuinely attentive to the residents. My mom has settled in well, and it's a huge relief knowing she's in a place where people truly care about her.<br>The community is beautiful, clean, and welcoming, but what means the most is the quality of care. We finally have peace of mind knowing my mom is safe and well looked after.

Lindsey Evans

Apr 2026

via Google

I would not recommend this memory care facility to anyone looking for a safe and respectful environment for their loved one. From the moment you walk in, there is a strong and persistent smell of urine, which raises serious concerns about cleanliness and overall care standards. Even more troubling is the presence of violent or aggressive residents without what appears to be adequate supervision or intervention. This creates an unsafe and unsettling environment, especially for vulnerable individuals who require specialized care. Additionally, there seems to be a lack of meaningful activities or engagement for residents. For a memory care facility, providing stimulation and structured activities is essential, yet that appears to be missing here. Overall, this facility does not meet basic expectations for safety, hygiene, or quality of life. I strongly encourage others to carefully consider their options before placing a loved one here.

Jill Bugg

Mar 2026

via Google

The staff at Wenatchee memory care are awesome. A special shout out to Hope R for her smiles and caring attitude. I will miss seeing her there.

Cari Tschetter

Feb 2026

via Google

Wonderful Staff, they really care. I enjoy the family planned celebrations with the residents. The facility is tidy and clean. Thanks so much for taking care of my Aunt Shirl. 😃

Holly Smith

Feb 2026

via Google

I have only amazing things to say about Wenatchee Memory Care! The care they provide for my dad is outstanding, really giving him the attention he needs as his body and mind betray him. It's a scary time for him, and they do everything they can to make him comfortable and happy. It's a scary time for me too - not knowing how to care for him - and they put my mind at ease. Every member of the staff is fantastic, but I have to say that Jess Khantiok is especially patient and caring. You can tell she genuinely cares and goes out of her way to help my dad and me. Thank you, Jess!

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Frequently Asked Questions

What types of care does Wenatchee Memory Care offer?

Wenatchee Memory Care offers Assisted Living and Memory Care.

Where is Wenatchee Memory Care located?

Wenatchee Memory Care is located at 817 Red Apple Rd in Wenatchee, Washington.

What do families say about Wenatchee Memory Care?

Wenatchee Memory Care (formerly known as Fieldstone) draws a mix of very positive and very negative reviews, largely tied to leadership turnover. Many families praise specific staff members and recent improvements under new management, while others report serious safety incidents, understaffing, and communication problems from earlier periods. The community appears to be in a period of transition, with several reviewers noting things have improved since a new Executive Director took over.

How can families visit Wenatchee Memory Care?

Submit the Request Information form on this page to connect with Wenatchee Memory Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Prefer to stay home?

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