MyLivingChoice

Welcome Homecare

9570 Regency Square Blvd

5(15 ratings)· Jacksonville average: 4.2

Own this agency? Update your listing · Marketing for operators

Welcome Homecare

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 1992
Ownership
Privately owned agency
Medicare history
Medicare certified since 1992
Therapy services
In-home physical, occupational and speech therapy
Faith orientation
One reviewer describes it as Christian based

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Welcome Homecare is a privately owned, Medicare-certified home health agency in Jacksonville. Reviewers, mostly recovering from knee or hip replacement, describe punctual, professional physical therapists and caring staff who attended to their needs at home.

What reviewers praise

  • Physical therapists described as punctual and professional
  • Therapists listen and adjust sessions to patient needs
  • Staff care about patients' pets and homes
  • Reviewers credit therapy for full recovery after joint surgery
  • Skilled nursing, PT, OT, speech therapy and social services
  • Medicare rates patient care 4.0 out of 5

What reviewers flag

  • No published pricing information
  • Reviews come mostly from joint-replacement rehab patients, so other services are less documented

AI-generated from reviews and community data.

Welcome Homecare is a home health agency serving Jacksonville, Florida offering Home Health. Families rate it 5.0 out of 5 across 15 reviews.

About Welcome Homecare

Welcome Homecare is a Medicare-certified home health agency serving Jacksonville, FL and has been Medicare certified since 1992. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy and medical social services. The agency is privately owned.

Medicare rates the quality of patient care at Welcome Homecare 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Welcome Homecare

Home Health

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of Welcome Homecare

5overall · 15 ratings combined

5★ on Google (15)

Jennifer Hopper

Sep 2026

via Google ↗ · Report

A sincere thank you to the amazing people that came to my home after a full knee replacement. Everyone I came in contact with was professional, personable and truly cared not just about me but my pets and my home etc... It shows that Welcome is a Christian based organization and I praise you for the staff and care, thank you so very much!

Dana Mead-Goins

Mar 2026

via Google ↗ · Report

After my hip replacement, I had the pleasure of working with Jason for physical therapy. He was always punctual, professional, and well prepared for every session. Jason truly listened to my concerns and adjusted our sessions to meet my needs. Because of his encouragement and expertise, I actually looked forward to physical therapy each time. His knowledge, guidance, and positive attitude made a huge difference in my recovery. I highly recommend Jason to anyone needing physical therapy. He is truly one of the best, and I credit much of my healthy healing to his care. Thank you, Jason, for being such an outstanding PT!

Graham Hill

Aug 2025

via Google ↗ · Report

I was assigned Welcome Homecare for post op rehab on my knee and I’m so glad I did. The physical therapist, Ben, was professional, enjoyable, and always on time. I’d recommend Welcome Homecare to anybody looking for physical therapy at home!

Anthony Mangubat

Aug 2025

via Google ↗ · Report

Great company to work with!!! We try our best to provide the best service all the time.

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment.

Have you already been in touch with Welcome Homecare?

By submitting, you're okay with us and Welcome Homecare reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Welcome Homecare is a Medicare-certified home health agency (certified since 1992). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency87%US 79%
  • Rated their overall care 9 or 10 out of 1093%US 85%
  • Care was given in a professional way92%US 89%
  • The team communicated well90%US 86%
  • The team discussed medicines, pain and home safety82%US 82%

244 completed patient surveys, 24% response rate.

Hospital outcomes

  • Discharged to the community52%US 80%Worse than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)12%US 11%Same as

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around92%US 83%
  • Patients got better at getting in and out of bed91%US 83%
  • Patients got better at bathing93%US 86%
  • Patients' breathing improved94%US 85%
  • Patients got better at taking medications correctly90%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations80%US 61%

Service area

Welcome Homecare reports serving 55 ZIP codes, including Jacksonville, Saint Augustine, Middleburg, Orange Park, Yulee, Atlantic Beach, Bryceville, Callahan, Fernandina Beach, Fleming Island and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 107436. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Welcome Homecare offer?

Welcome Homecare offers Home Health.

How much does Welcome Homecare cost?

Welcome Homecare has not published its pricing. For context, communities in Jacksonville that publish rates start around $4,520 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Welcome Homecare located?

Welcome Homecare is located at 9570 Regency Square Blvd in Jacksonville, Florida.

What do families say about Welcome Homecare?

Welcome Homecare carries a 5.0 out of 5 rating from 15 Google reviews. Welcome Homecare is a privately owned, Medicare-certified home health agency in Jacksonville. Reviewers, mostly recovering from knee or hip replacement, describe punctual, professional physical therapists and caring staff who attended to their needs at home. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Welcome Homecare?

Yes. Welcome Homecare is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use Welcome Homecare?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Welcome Homecare?

Submit the Request Information form on this page, or contact Welcome Homecare directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Welcome Homecare? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Jacksonville.

Reading on this