Felisa Hausner
Jul 2026
UNPROFESSIONAL<br><br>MANAGEMENT VERY RUDE NAMED DEBIE AGGRESSIVE!!!!
1 / 5Quick Facts
- Total units
- 31
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 31
- Inspections
- View history (19 citations)
- Organization type
- Nonprofit, nationally accredited Life Plan Community
- Minimum age
- Serves residents 60 years of age or older
- In-home care option
- Affiliated agency provides in-home caregiver support
- Care navigation service
- Separate service offers placement and family consultations
- Campus setting
- Built on a 63-acre former estate
CMS Care Compare
What Families Think
The Good
- Nationally accredited, nonprofit Life Plan Community
- Full continuum of care as needs change
- Affiliated in-home care agency for aging in place
- Care management and family consultation services available
- Historic 63-acre estate campus setting
The Bad
- No published pricing information available
AI-generated from reviews and community data.
Waverly Heights is a senior living community in Gladwyne, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 81 reviews.
About Waverly Heights
Waverly Heights is a Life Plan Community offering the full continuum of care located in Gladwyne, Pennsylvania, on the Main Line near Philadelphia. The community is situated on a 63-acre former estate and operates as a nationally accredited, nonprofit organization serving residents 60 years of age or older.
The community provides independent living residences with new independent living apartments coming soon. Waverly Heights is part of the Waverly Senior Services family, which also includes Waverly Care and Waverly Connect to support residents' evolving needs.
Waverly Care delivers customized in-home care services to assist adults with activities of daily living, provided by private duty caregivers centered on respect, compassion, and dignity. Waverly Connect offers personalized care management services, family consultations, placement assistance, and resources to individuals and families navigating lifecare needs across Philadelphia and surrounding counties, serving as advocates, partners, coordinators, and communicators.
The campus is described as a statement in classic elegance and exceptional service in retirement living, situated in the heart of Philadelphia's Main Line.
Types of Care at Waverly Heights
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of Waverly Heights
4.5overall · 81 ratings combined
4.5★ on Google (81)
Seth Andrew Isaacson
Dec 2025
“Awesome staff. Always listening to our concerns and helping us when needed. Couldn’t recommend a better place for my amazing grandparents”
Brett Furman
Oct 2024
Just toured Waverly Heights with a client yesterday—thanks so much to Laura Santangelo and Peggy Faha for the insightful visit!<br>#Gladwyne #IndependentLiving #PersonalCare #MemorySupport #SkilledNursing
E Mullahy
Jul 2024
If you want a nice looking place that doesn’t look after your loved one, come on over. Awful.
Jimmy Anwar
Jul 2021
Wow very impressed with this place, it's like a 5 star hotel. They have a salon, gym with pool, medical center, and so many other activities. Very clean and the staff were super friendly and caring, they go the extra mile to help you.<br><br>Only complaint is parking they need more spaces for visitors.
Government Inspection History
4 inspection visits in the last three years, 19 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 9, 2026Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 24, 2026
Feb 5, 2026Fire Safety StandardHealth Standard4 citations
Meet requirements for sections of health care facilities separated by fire resistive construction.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 20, 2026
Install properly constructed and protected linen or trash chutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 20, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 2, 2026
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 2, 2026
Feb 21, 2025Fire Safety StandardHealth Standard8 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025
Install a two-hour-resistant firewall separation.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2025
Apr 25, 2024Fire Safety StandardHealth Standard6 citations
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024
Install properly constructed and protected linen or trash chutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Waverly Heights offer?
Waverly Heights offers Skilled Nursing / Long Term Care.
Where is Waverly Heights located?
Waverly Heights is located at 1400 Waverly Road in Gladwyne, Pennsylvania.
How did Waverly Heights do on recent health and safety inspections?
Waverly Heights had 4 government inspection visits in the last three years, with 19 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Waverly Heights?
Submit the Request Information form on this page to connect with Waverly Heights and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Waverly Heights? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Gladwyne.
Cathedral Village
Philadelphia, PA, Pennsylvania2.5 mi
3.9(66)
Assisted LivingAt-Home CareIndependent Living+2 more
Atria Lafayette Hill
Lafayette Hill, Pennsylvania2.8 mi
4.3(71)
Assisted LivingIndependent Living
Brandywine Haverford Estates by Monarch
Haverford, Pennsylvania2.9 mi
4.7(81)
Assisted Living
The Mansion at Rosemont
Rosemont, Pennsylvania2.9 mi
4.6(83)
Assisted LivingIndependent Living
Beaumont At Bryn Mawr
Bryn Mawr, Pennsylvania2.9 mi
4.6(73)
Skilled Nursing / Long Term Care
Sunrise of Haverford
Haverford, Pennsylvania2.9 mi
4.2(33)
Assisted Living
Prefer to stay home?
Home care agencies serving Gladwyne bring help to the house: daily living, companionship, and respite for family caregivers.
