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Sweetwater Nursing Center draws a mix of very positive and very negative feedback, with families split between praising a caring administrator and clean, friendly staff, and others reporting serious lapses in basic care and hygiene. The reviews suggest care quality may vary significantly depending on shift or circumstance, particularly around call-bell response times and supply availability for medical needs.
AI-generated from reviews and community data.
Sweetwater Nursing Center is a senior living community in Sweetwater, Tennessee offering Skilled Nursing / Long Term Care and Memory Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.5 out of 5 across 29 reviews.
Waters of Sweetwater is a rehabilitation and nursing facility in Sweetwater, Tennessee, offering both short-term rehabilitation and long-term living options. The community provides personalized care designed to help residents feel safe, supported, and at home while living well each day.
The facility specializes in memory care programs tailored to encourage connection and comfort for residents. Additionally, Waters of Sweetwater offers rehabilitation services focused on helping residents rebuild strength, confidence, and independence, whether for short-term stays or long-term support.
The community provides a range of specialized nursing services, including wound care and respiratory support, tailored to meet each resident's unique needs. The facility maintains cleanliness and is designed to support residents in reaching their fullest potential.
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Help Me Choose3.5overall · 29 ratings combined
3.5★ on Google (29)
Brandi J
Jul 2026
This facility and its staff/nurses/office were a God send for our Nanny. She spent her final months of life thriving in the environment they provided. Coloring, getting fed well, being able to still feel independent at 96 and wheel herself to see birds out the glass door and hang out in the dining room with her “crew”. Thank you Sweetwater Nursing Center for being excellent in so many ways to our Nanny and our family!
Rita Crabtree
Jan 2026
Positive experience working with Administrator. She is very dedicated to her residents and staff!
Cathy Mccollum
Jan 2026
I love The waters.The staff is so friendly. Building is also clean and smells amazing!!! The floors are shiny! Great place for you loved ones to stay ❤️
michele dalton
Dec 2025
4 people at the front desk and just look past you so they don’t have to get up and let you out. Same trying to get in. Worse thing about coming to visit a loved one. Not just once or twice-it’s every single time. If you call, no one ever answers. Many times my dad has needed changed from vomit on his shirt or the bed smelling from the urine. A few months ago I Asked 3 times for help because he kept saying he needed to use the bathroom-everyone kept saying I’ll send someone. No one ever came, so he pooped his pants and it went in the floor. The poor janitor girl had to clean it up. Should’ve been the nurses that wouldn’t come help. I felt very bad for her. Mostly they treat him good and he’s happy. They just need to have some kind of system so visitors came come and go more easily than waiting 10-20 mins each visit standing at the door
Cassie Givens
Oct 2025
If I could give 0 stars I would. This place needs to be shut down. The hospital sent my mother there for rehab and she had a illostomy bag. Well they never ordered the right supplies they was always out of something for the bag weather it was glue or the waffle the bag would always bust on her they would never come in and empty it. They told her to place a towel over it and she would wait for hours before someone would come in to help change it. While she would be waiting they would bring her lunch to eat while sitting with a towel on her stomach and she's suppose to eat with shit on her covered up with a towel that is just straight up disgusting and unsanitary. One of the nurses wants to argue with her got up in her face and screamed at her. Mind u my mom was not old she was only 56. so she recorded the nurse with her cell phone. But see once 1 nurse sees thats how they do things by being mean to the residents they all start following in that 1nurse foot steps. My mother would always get uti while she was there cause they wouldn't come to put a bed pan down so she could pee and with my mom being the age she was she said they told her to pee in her diaper and she refused to do that so she would call them when she felt the need to pee but they wouldn't come. This place is nasty they don't clean the rooms. If u don't want ur loved one to live in filth I suggest u not let them stay here.
4 inspection visits in the last three years, 28 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2025
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 3, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 3, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 3, 2025
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 3, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 3, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 8, 2024
Post nurse staffing information every day.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 8, 2024
Dispose of garbage and refuse properly.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 8, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2024
Have restrictions on the use of portable space heaters.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 30, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 31, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 31, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 4, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 4, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Severity J of L: immediate jeopardy, isolatedCorrected Nov 9, 2022
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity J of L: immediate jeopardy, isolatedCorrected Nov 9, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 9, 2022
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 9, 2022
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 9, 2022
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2022
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Sweetwater Nursing Center offers Memory Care and Skilled Nursing / Long Term Care.
Sweetwater Nursing Center is located at 978 Hwy 11 South in Sweetwater, Tennessee.
Sweetwater Nursing Center draws a mix of very positive and very negative feedback, with families split between praising a caring administrator and clean, friendly staff, and others reporting serious lapses in basic care and hygiene. The reviews suggest care quality may vary significantly depending on shift or circumstance, particularly around call-bell response times and supply availability for medical needs.
Sweetwater Nursing Center had 4 government inspection visits in the last three years, with 28 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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Home care agencies serving Sweetwater bring help to the house: daily living, companionship, and respite for family caregivers.
