Roman
Apr 2026
They were disrespectful to my loved one and did not care for him. One time he was screaming for a hour and they did not come to care for him and then tried to act like it did not happen .
The Waters of Dillsboro-Ross Manor
12803 Lenover St
3.8(45 ratings)
1 / 5Quick Facts
- Total units
- 123
- Medicare rating
- 1 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 123
- Care focus
- Short-term rehab plus long-term skilled nursing care
- Specialized care
- On-site wound care and respiratory support services
- Memory care approach
- Dedicated memory care program for connection and comfort
CMS Care Compare
What Families Think
Reviews for The Waters of Dillsboro-Ross Manor are sharply mixed, with one family praising the staff and food, but several others describing serious lapses in cleanliness, supervision, and basic care. Multiple reports raise concerns about neglect, unanswered call lights, and slow response to medical issues.
The Good
- One family reports happy resident and good food
- Caring staff noted by at least one reviewer
- Offers memory care and short-term rehabilitation
- Specialized services like wound care and respiratory support
The Bad
- Multiple reports of filthy conditions and strong odors
- Several accounts of neglect, missed showers, and unkempt residents
- One detailed report of infrequent PT, theft, and poor communication
- One report of slow response to resident distress and medical decline
AI-generated from reviews and community data.
About The Waters of Dillsboro-Ross Manor
The Waters of Dillsboro-Ross Manor is a senior living community in Dillsboro, Indiana, offering short-term rehabilitation and long-term care services. The facility provides personalized memory care, recovery programs, and a range of specialized medical services including wound care and respiratory support.
The community emphasizes creating an environment where residents feel safe and supported. Care staff work to help residents reach their fullest potential, whether for short-term stays or ongoing long-term support, with a focus on rebuilding strength, confidence, and independence.
The memory care program is designed with specialization to encourage connection and comfort, supporting residents in living each day to the fullest. Beyond memory care, the facility offers various specialized services tailored to individual resident needs.
Types of Care
Skilled Nursing / Long Term Care
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me ChooseReviews
3.8overall · 45 ratings combined
3.8★ on Google (45)
Shelby Dawn
Mar 2026
My mamaw was there for almost 3 hours and nobody helped her to get dressed, she was still in a hospital gown after being transported, nobody came to get her lunch tray until hours later, the place was absolutely filthy, it smelled strongly of old pee, the outside was a mess and the staff was rude. I wouldn't recommend anybody put their loved ones here.
Vanessa Sandlin
Mar 2026
If I could give 0 stars I would. Place was filthy, the area they gave my grandmother was tiny. It wasn't much more than her bed. The place stinks. Some of the residents were completely unkempt, no shoes on, full dirty diapers, unwashed hair. The main lady I talked to to get grandmother out was rude and unwelcoming. My grandmother was there for less than three hours before we refused to let her stay. It was totally heartbreaking to see a facility like this in the state it was in.
Ana Eckstein
Aug 2025
Great places
Danielle Rust
Aug 2025
The staff are great with their residents! Administration does there best to accommodate there staff and their needs!!
Frequently Asked Questions
What types of care does The Waters of Dillsboro-Ross Manor offer?
The Waters of Dillsboro-Ross Manor offers Skilled Nursing / Long Term Care.
Where is The Waters of Dillsboro-Ross Manor located?
The Waters of Dillsboro-Ross Manor is located at 12803 Lenover St in Dillsboro, Indiana.
What do families say about The Waters of Dillsboro-Ross Manor?
Reviews for The Waters of Dillsboro-Ross Manor are sharply mixed, with one family praising the staff and food, but several others describing serious lapses in cleanliness, supervision, and basic care. Multiple reports raise concerns about neglect, unanswered call lights, and slow response to medical issues.
Work at The Waters of Dillsboro-Ross Manor? Claim this listing to update photos, pricing, and details — it's free.