Tedious V
Jun 2026
Sure is nice, I hope one day I get to stay there, and next time I’m bringing the gondola so Grandpa can take me fishin
1 / 5Quick Facts
- Medical partnership
- On-site health clinic run with Corewell Health Geriatrics
- Meal flexibility
- Independent living residents can skip the meal plan
- Memory care program
- Non-drug cognitive exercises offered to ease dementia symptoms
What Families Think
Waterford Place is a large Sunset Senior Communities campus in Jenison, Michigan offering independent living, assisted living, and memory care. Reviewers consistently praise the beauty of the grounds and the warmth of certain staff members, but several raise serious concerns about cleaning quality and one detailed report describes repeated theft of a resident's belongings.
The Good
- Beautiful, spacious grounds and modern amenities
- Staff described as warm and comforting by families
- Independent living residents can cook their own meals
- On-site fitness and aquatic center with group classes
- Health clinic on campus for medical access
The Bad
- One detailed report of repeated theft of resident belongings
- Multiple reports of inadequate housekeeping and lingering odors
- Reported high monthly cost, around $7,600 for assisted living
- One report of no assisted living openings when needed
AI-generated from reviews and community data.
About Waterford Place
Waterford Place is an Independent Living, Assisted Living, and Memory Care community located in Jenison, Michigan. Part of Sunset Senior Communities, it serves residents across a continuum of care, from those enjoying an active retirement to those requiring extra support and security.
The community encompasses over 10,000 square feet of amenities. Independent living residents choose from apartment-style homes in The Glens or unique pocket-style lakeside villas at The Cove, each featuring a full kitchen, full-size washer and dryer, cable television, wireless internet, and individually controlled climate control. Assisted living offers layouts from single rooms to deluxe suites with private bathrooms, kitchenettes in some units, and three chef-prepared meals daily. Memory Care homes are studio-style with private bathrooms and access to common areas.
Recreational and wellness facilities include a state-of-the-art fitness and aquatic center offering personalized workout programs and group classes, as well as a well-equipped woodshop for independent living residents. An onsite health clinic, operated in partnership with Corewell Health Geriatrics, provides convenient access to medical professionals. A dedicated chapel offers Sunday services and fellowship opportunities.
Activities and programs are designed for all residents and include local outings, live concerts, and themed dinner parties. Memory Care residents have access to SAIDO Learning, a non-pharmacological program offering mental exercises shown to lessen dementia symptoms. The Healthy Brain Clinic provides cognitive engagement opportunities on an a la carte basis for other residents.
Types of Care
Independent Living
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Help Me ChooseReviews
4.6overall · 56 ratings combined
4.6★ on Google (56)
Deb Wolffis
May 2025
Don't move to this facility unless you want your personal possessions stolen. My mother recently lived in both the independent and assisted sections. At both places several thefts occurred, including Godiva chocolates, a wig and glasses, both costing $300, a set of new towels, a quilt, 2 rings, and several items of new clothing. Most recently, the linens for her bed and art supplies were stolen right in front of her as she was dying. Administration will never admit that thefts are occurring. They refer to these as "losses". Nor do they bother to tell people what they are doing about it. I submitted a complaint over two weeks ago to administration. They are supposed to respond within 7 days, but I have heard nothing. What has occurred here is utterly disgusting. My mother shelled out $7,600 per month for this treatment. Also, the weekly cleaning that is promised for residents is not up to par. I complained at least twice about the noticeable dust and bathroom urine smell in her AL apartment. At one point, it looked like her place hadn't been cleaned in a month.
Becki Heemstra
Sep 2023
It’s hard to imagine a more beautiful facility with endless amenities; impossible to imagine a more wonderful staff. Lee will likely be the first person to greet you at the door. She comes in early and stays late and is the most comforting, friendly face even, and especially, in a difficult situation. The aides and nurses were incredible to our entire family which we will be forever grateful for. Highly recommend Waterford Place.
Susan Matteson
Sep 2022
If you have the money to live here and are mobile, this place is great. The walk down to lunch was too long and you have to pay for it. When the cleaning women change the sheets on the bed they should have washed and folded the dirty sheets. My mother was aged and had a hard time doing that. After all, the prices for apartments are steep and not as big as a regular condo. We had to move her to assisted living 4 or 5 miles away because they had no openings in Waterford assisted living. That was very hard on everyone.
William Oosse
Oct 2013
Waterford Place was the residence of choice after reaching the age we could no longer keep up our "gentleman's farm" in the way we desired. Moving here was a choice made after visiting many "homes." It is a very friendly place, very nice staff and friends, and we can even make our own meals without having to participate in a "meal plan"; Such independence was the main reason for coming here. We really don't miss the "farm" chores either.
Frequently Asked Questions
What types of care does Waterford Place offer?
Waterford Place offers Independent Living.
Where is Waterford Place located?
Waterford Place is located at 1725 Port Sheldon St in Jenison, Michigan.
What do families say about Waterford Place?
Waterford Place is a large Sunset Senior Communities campus in Jenison, Michigan offering independent living, assisted living, and memory care. Reviewers consistently praise the beauty of the grounds and the warmth of certain staff members, but several raise serious concerns about cleaning quality and one detailed report describes repeated theft of a resident's belongings.
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