Patty Quezada
Jun 2026
this place has sm love for all<br>there patients the activity directer always has fun activities planned for them u can see that everyone enjoys it
The Waterford Care Center
7445 North Sheridan Road
3.7(33 ratings)· Chicago average: 3.9
1 / 5Quick Facts
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 141
- Specialized care
- Offers geriatric psychiatry for behavioral health needs
- Staff languages
- Spanish-speaking staff available for residents
- Care focus
- Post-hospital and short-term rehabilitation stays
CMS Care Compare
What Families Think
Reviewers describe a strong rehabilitation and skilled-nursing program with a caring, multilingual staff, but a notable minority report serious problems including missing belongings, staffing shortages, and lapses in care oversight. The facility's specialized geriatric psychiatry and post-acute rehab services are frequently praised, while several one-star reviews raise concerns about neglect and communication.
The Good
- Staff described as warm, family-like, and attentive
- Spanish- and Filipino-speaking staff noted by families
- Effective rehab therapy praised by multiple reviewers
- Hands-on, responsive administrator mentioned repeatedly
- Helped residents regain mobility and independence
The Bad
- Several reports of missing or stolen resident belongings
- One detailed report of understaffing and inconsistent care quality
- Multiple reports of neglectful or unprofessional staff conduct
- One report of a rodent and bug problem in the facility
AI-generated from reviews and community data.
About The Waterford Care Center
The Waterford Care Center in Chicago, Illinois is a skilled nursing facility offering specialized geriatric psychiatry services for older adults with behavioral health needs. The community provides post-acute care, short-term rehabilitation, and skilled nursing services designed to support mental health, medical stability, recovery, and overall well-being.
The care team at Waterford creates individualized care experiences tailored to each resident's unique needs. The facility focuses on helping guests recover and return to their highest level of independence through comprehensive medical and psychiatric support.
Types of Care
Skilled Nursing / Long Term Care
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me ChooseReviews
3.7overall · 33 ratings combined
3.7★ on Google (33)
Patty Quezada
Jun 2026
this place has sm love for all there patients the activity directer always has fun activities planned for them u can see that everyone enjoys it
Lauren Knibbs
Feb 2026
this facility is amazing. The administrator treats the staff and patients/ residents as if they are her own family. They are resourceful and have many hands on practitioners involved to assist with medical needs.
Semha
Jun 2025
My dad father-in-law lives in this nursing home and it’s been like a second home for my family. Everyone is very friendly caring, and I would recommend this place to everyone
Kalavati Patel
Jun 2025
Great facility. It's very clean with friendly staff. They took great care of my family member.
Frequently Asked Questions
What types of care does The Waterford Care Center offer?
The Waterford Care Center offers Skilled Nursing / Long Term Care.
Where is The Waterford Care Center located?
The Waterford Care Center is located at 7445 North Sheridan Road in Chicago, Illinois.
What do families say about The Waterford Care Center?
Reviewers describe a strong rehabilitation and skilled-nursing program with a caring, multilingual staff, but a notable minority report serious problems including missing belongings, staffing shortages, and lapses in care oversight. The facility's specialized geriatric psychiatry and post-acute rehab services are frequently praised, while several one-star reviews raise concerns about neglect and communication.
Work at The Waterford Care Center? Claim this listing to update photos, pricing, and details — it's free.
Nearby Communities
Other senior living options within 25 miles of Chicago.
Community First Medical Center
Chicago, Illinois
2.7(934)
Skilled Nursing / Long Term Care
Warren Barr South Loop
Chicago, Illinois
4(577)
Skilled Nursing / Long Term Care
Avantara Lincoln Park
Chicago, Illinois
4.2(497)
Skilled Nursing / Long Term Care
Warren Barr Gold Coast
Chicago, Illinois
3.2(426)
Skilled Nursing / Long Term Care
Ascension Living Resurrection Village
Chicago, Illinois
4.7(421)
Assisted LivingAt-Home CareIndependent Living+1 more
Elevate Care Windsor Park
Chicago, Illinois
4.3(377)
Skilled Nursing / Long Term Care