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Vivo Healthcare Orange Park

570 Wells Rd

3.2(123 ratings)· Orange Park average: 4.2

Vivo Healthcare Orange Park — photo 11 / 5

Quick Facts

Total units
120
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
120
Short-term stays
Respite care admissions available

What Families Think

Families describe a mixed experience at Vivo Healthcare Orange Park, with an overall Google rating of 3.2 from 123 reviews. Some praise physical therapists and a few especially caring nurses and admissions staff, while others report serious concerns about staffing, cleanliness, and medication management.

The Good

  • Physical therapists praised by name for excellent care
  • Some nurses and staff described as compassionate and attentive
  • Business office helped family navigate insurance for long-term care
  • Admissions staff gave a welcoming first impression

The Bad

  • Multiple reports of rude or uncaring staff
  • One report of German roaches and poor food quality
  • One report of medication errors and delayed medication delivery
  • One report of neglect contributing to a resident's death

AI-generated from reviews and community data.

About Vivo Healthcare Orange Park

Vivo Healthcare Orange Park is a skilled nursing / long term care community in Orange Park, Florida. The community is licensed for up to 120 residents.

Families rate Vivo Healthcare Orange Park 3.2 out of 5 based on 123 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.2overall · 123 ratings combined

3.2★ on Google (123)

cynthia Fm (Auntie)

Jul 2026

via Google

I only got as far as the front door as I had to speak to the lady in admissions for a respite. Nothing more than that it smells okay when you come in but I'm very interested in how it smells as you go further on back into the building but entering the front door and speaking to her was a nice experience, but I would like to see how things are in the recreational area

Tina Austin

Apr 2026

via Google

My husband was in there for a month for rehab. If it wasn’t for Insurance picking which ones he could go to that would’ve been my lash resort. They had German roaches the food. I wouldn’t even feed my dog. The nurses were there just for a paycheck, not to care for the patients took forever to be waited on when you push your button they made my husband sit in soiled linens for two hours. He wasn’t given the right medication or they forgot to give him his medication they always had an excuse for everything. Please look for other places to take your family members. I think we need a full inspection of the whole place but I do have to say the two physical therapy, girls Heather, and. Kaylee, we’re excellent and now I find out my husband got scabies from there!!!!!!!!

Dee Mm

Mar 2026

via Google

Vivo Healthcare Orange Park does NOT provided topnotch healthcare. Think before you allow your elderly-loved ones to be admitted there. The nursing staff, headed by the Director of Nursing's, Assistant Director of Nursing's, shift supervisors', LPN's and CNA's negligence contributed to the death of my mom at Vivo Healthcare Orange Park. During my mom's short stay at that nursing facility she deteriorated in health and strength. Imagine going into a facility for them to make you sicker than when you arrived there.

Sina Robinson

Mar 2026

via Google

Pros I want to take a moment to thank the entire team for the outstanding care my auntie Annette Ray Durden is receiving while staying at your facility. From the nurses to the therapists and support staff, everyone is treating her with kindness, patience, and genuine compassion. During a very stressful and emotional time for our family, your staff has made us feel reassured that she was in good hands. The level of attention, professionalism, and respect shown to her means more to us than words can express. It was clear that her comfort, safety, and recovery is truly a priority. We are deeply grateful for the dedication and hard work your team puts in every day. Thank you for taking such wonderful care of my auntie and for supporting our family throughout her stay. Shoutout to Miss Krystal and Miss Lashondra Jones in the business office for ensuring all Heath insurance mets the needs to qualify my aunt for long term care. God sent angels on earth.

Ellen Apfel

Feb 2026

via Google

Rude uncaring staff and young possibly not trained well enough CNAs. Food disgusting. Not all CNAsare uncaring. They have difficult jobs and people here are in a lot of pain. Sometimes the reason it takes them to get to rooms i believe is that they are short handed and there are a lot of people to help.

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Frequently Asked Questions

What types of care does Vivo Healthcare Orange Park offer?

Vivo Healthcare Orange Park offers Skilled Nursing / Long Term Care.

Where is Vivo Healthcare Orange Park located?

Vivo Healthcare Orange Park is located at 570 Wells Rd in Orange Park, Florida.

What do families say about Vivo Healthcare Orange Park?

Families describe a mixed experience at Vivo Healthcare Orange Park, with an overall Google rating of 3.2 from 123 reviews. Some praise physical therapists and a few especially caring nurses and admissions staff, while others report serious concerns about staffing, cleanliness, and medication management.

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