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Visiting Angels Lexington

3306 Clays Mill Rd #104

4.4(14 ratings)· Lexington average: 4.5

Part of Visiting Angels · 604 communities · 4.8★ average

Visiting Angels Lexington, photo 11 / 5

Quick Facts

Veteran support
Provides transportation for veterans to VA appointments
Initial consultation
Free in-home visit includes a home safety assessment
Caregiver screening
Caregivers vetted through interviews and background checks

What Families Think

Families using Visiting Angels Lexington describe caregivers as kind, dependable, and attentive, with easy, responsive communication from the office staff and owners. Most reviewers report peace of mind and positive experiences, though one applicant described a rude and unprofessional phone interaction during the hiring process.

The Good

  • Caregivers described as kind, dependable, compassionate
  • Office staff responsive and easy to reach
  • Owners quick to answer questions and follow up
  • Assists veterans with transportation to appointments
  • Free in-home consultation before starting care

The Bad

  • One report of a rude, unprofessional phone call during applicant screening

AI-generated from reviews and community data.

Visiting Angels Lexington is a senior care provider serving Lexington, Kentucky offering At-Home Care. Families rate it 4.4 out of 5 across 14 reviews.

About Visiting Angels Lexington

Visiting Angels Lexington is an in-home care agency serving seniors in Lexington and other communities in Fayette County, Kentucky. The agency specializes in delivering personalized care that helps aging adults remain in their homes while maintaining their independence and quality of life.

The agency provides a wide range of in-home care services tailored to each client's unique needs and preferences. Rather than using a one-size-fits-all approach, Visiting Angels Lexington works with seniors to understand their individual circumstances, health, mobility, and level of independence. Care plans are customized for each person and can be adjusted over time as needs change due to aging or shifting health conditions.

Visiting Angels Lexington emphasizes personalized attention and compassionate service. The agency carefully vets its caregivers through interviews, reference checks, and background checks to ensure they are trustworthy, local, and genuinely passionate about caring for seniors. The team approaches clients with the same compassion and one-on-one attention they would provide to family members.

The agency offers free in-home consultations for prospective clients. During these consultations, professional staff visit the home to discuss care needs and preferences, and also assess the home environment for any safety concerns that might affect the senior's wellbeing. This allows families to understand what services might be appropriate before beginning care.

Types of Care at Visiting Angels Lexington

At-Home Care

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Reviews of Visiting Angels Lexington

4.4overall · 14 ratings combined

4.4★ on Google (14)

Kendra Johnson

May 2026

via Google

I put in an application. I received a call back the following day, the lady who had called me was named Becky. The gentlemen that answer the phone when I got a call back was trying to get basic information about my work history. I told him that I had owned my own business for five years, ask more questions, then he tried to belittle me and say so since your business failed, are you trying to get our clients or work for us mind you I never said my business failed. I still have active clients. I was just looking to pick up a more work but the way that he insinuated something I never said and tried to belittle me. It was so rude. He was on speaker and my mouth dropped. I look over at my son who’s 22 and his eyes were beg. 1. I would never work there now 2. definitely wouldn’t recommend my loved on be in there the type of people that they are.. I’m still in shock of his response. “Becky” hasn’t been in the office since because I did want to have a conversation about it.

Sheri “AJX_Madre” Morley

Apr 2026

via Google

The VAMC in Lexington utilizes the services of Visiting Angels to assist veterans with transportation to and from appointments. This morning at 0630, my ride showed up with a smile on her face! (I'm still not entirely awake, but I think her name is Leah?) Responsible driver, friendly and very tolerant of my half asleep rambling! (BTW the driver side headlight was pointing inward and not directly in front of the vehicle!) Highly recommend! (She even stopped so I could get some lunch on our way back!)

Crystal Day

Oct 2025

via Google

Visiting Angels has been such a blessing to our family. Their caregivers are kind, dependable, and truly go above and beyond to make sure our loved one is well cared for. They treat us with so much compassion and respect — it’s clear they genuinely care about the people they help. From the office staff to the caregivers who come into our home, everyone has been professional, patient, and understanding. It gives us such peace of mind knowing our loved one is in good hands. We are so grateful for everything Visiting Angels has done for us and highly recommend them to anyone looking for quality, compassionate home care.

April Harmon

Oct 2024

via Google

Visiting Angels in Lexington, KY is great! Bekki and Phil are kind, pleasant, and easy to work with. Their first priority is the client and making sure they get the care they need. They are also good employers because they will work with their employees to be flexible when needed. Whether you're looking for work or for in-home care for a family or friend, I highly recommend Visiting Angels.

Brenda Musgrave

Aug 2021

via Google

Bekki was so easy to work with when our father became ill, and needed in home care. She was good about answering any questions we had and was always quick to return a call if we didn’t get her right away. My dad enjoyed chatting with the caregivers that came to help, but he especially enjoyed Sharon Butler! They seemed to have a lot in common sports-wise, and they were always giving each other grief when talking about their favorite teams opposing each other. We cannot say enough about the great job Visiting Angels did in my dads time of need.

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Frequently Asked Questions

What types of care does Visiting Angels Lexington offer?

Visiting Angels Lexington offers At-Home Care.

Where is Visiting Angels Lexington located?

Visiting Angels Lexington is located at 3306 Clays Mill Rd #104 in Lexington, Kentucky.

What do families say about Visiting Angels Lexington?

Families using Visiting Angels Lexington describe caregivers as kind, dependable, and attentive, with easy, responsive communication from the office staff and owners. Most reviewers report peace of mind and positive experiences, though one applicant described a rude and unprofessional phone interaction during the hiring process.

How can families visit Visiting Angels Lexington?

Submit the Request Information form on this page to connect with Visiting Angels Lexington and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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