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Villas of Holly Brook Assisted Living & Memory Care: Belleville, IL

4350 Frank Scott Pkwy W

4.1(7 ratings)· Belleville average: 3.8

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Quick Facts

Community type
Offers assisted living, independent living, and memory care

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Villas of Holly Brook as a new, modern community where staff are friendly, attentive, and go out of their way to help residents settle in. Reviewers highlight strong support from specific staff members and management, though one report pointed to poor communication during a hiring process. Overall sentiment is very positive, with residents reportedly happy and families feeling reassured about safety and care.

What reviewers praise

  • Staff described as friendly, courteous, and attentive
  • Named staff went above and beyond during move-in
  • Facility described as new and modern
  • Staff work well with outside healthcare providers
  • Families feel residents are safe and happy

What reviewers flag

  • One report of poor hiring communication and scheduling reliability

AI-generated from reviews and community data.

Villas of Holly Brook Assisted Living & Memory Care: Belleville, IL is a senior living community in Belleville, Illinois offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 7 reviews.

About Villas of Holly Brook Assisted Living & Memory Care: Belleville, IL

Villas of Holly Brook is an assisted living, independent living, and memory care community in Belleville, Illinois. The facility is described by families as new and modern, serving residents who need varying levels of support.

Families consistently praise the staff across multiple roles. One family noted that "the staff is friendly, courteous and attentive," while another highlighted how specific team members like Deedee and Mike went above and beyond helping with move-in logistics, supplies, and maintenance coordination. Residents themselves reportedly enjoy daily life at the community, and families feel their loved ones are in a safe, happy environment. Staff are noted as professional and caring at all levels, including management, and work well with outside healthcare providers.

The community holds a 4.2 out of 5 rating on Google across 6 reviews. One review raised concerns about hiring communication and scheduling reliability, while the remaining five reviews were strongly positive.

Types of Care at Villas of Holly Brook Assisted Living & Memory Care: Belleville, IL

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber

Activities

  • Social Activities

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Reviews of Villas of Holly Brook Assisted Living & Memory Care: Belleville, IL

4.1overall · 7 ratings combined

4.1★ on Google (7)

Write a review

Bryonna Glover

May 2026

via Google ↗ · Report

I'm leaving a one star if I could do zero I would, it's highly unprofessional how i have been calling katlyn since Friday and left voicemails from Friday, Monday, and today Tuesday. We was scheduled for me to come in so I can give her my info so l can start work just for me to be turn around to<br>"reschedule " I don't have a car so I had to take a Lyft there and the bus back home. I left multiple voicemails and even told the front desk before I left that I was on my way. The whole time if Katlyn needed to reschedule she should have communicated with me way before I even left or even when she had first gotten there. I called back a few minutes ago to ask when to reschedule and they connected me to Ashley and I had told her what had happened, she was supposed to connect me with katlyn to reschedule but I got disconnected, when I called back to get through to Ashley again it went straight to voicemail. Like this is HIGHLY unacceptable and unprofessional. I don't know how to feel, all I wanted to do is just work.. tired of getting my hopes up just to keep being let down…. And then I just called them today again ASHLEY put me on hold for 3 minutes and hung up on me! I WILL BE FILING A COMPLAINT!

Home Instead Senior Care Belleville

Jan 2026

via Google ↗ · Report

The staff works great with outside providers. They are professional and caring, from management down.

Magz

Dec 2025

via Google ↗ · Report

Deedee has been amazing to help us acclimate my sweet uncle into his new apartment and routine. She’s helped us with what supplies to get, whom to contact for help regarding maintenance, times, meals, etc. - A special shout-out also to Mike in operations, who is phenomenal. Thank you for providing us with such caring staff, who are doing one of the hardest jobs and with so much responsibility!

Kassandra Cherry

Feb 2022

via Google ↗ · Report

Amazing facility. I know a few people who work here and the staff in itself is super nice.

Irene Ippoliti

Oct 2021

via Google ↗ · Report

I am so happy my mother is a resident of Hollybrook in Belleville, IL. She really enjoys living there. The staff is friendly, courteous and attentive. I not only see that everytime I visit, she reminds me of how much she enjoys living there and including the staff on a daily basis. I feel secure in knowing she is in a safe and happy environment. The facility is new, modern and has all the amenities she needs. I really like Sarah Brewer the director and all of her staff. My mother and I highly recommend this facility for anyone looking for assisted living care.

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Frequently Asked Questions

What types of care does Villas of Holly Brook Assisted Living & Memory Care: Belleville, IL offer?

Villas of Holly Brook Assisted Living & Memory Care: Belleville, IL offers Assisted Living, Independent Living and Memory Care.

Where is Villas of Holly Brook Assisted Living & Memory Care: Belleville, IL located?

Villas of Holly Brook Assisted Living & Memory Care: Belleville, IL is located at 4350 Frank Scott Pkwy W in Belleville, Illinois.

What do families say about Villas of Holly Brook Assisted Living & Memory Care: Belleville, IL?

Villas of Holly Brook Assisted Living & Memory Care: Belleville, IL carries a 4.1 out of 5 rating from 7 Google reviews. Families describe Villas of Holly Brook as a new, modern community where staff are friendly, attentive, and go out of their way to help residents settle in. Reviewers highlight strong support from specific staff members and management, though one report pointed to poor communication during a hiring process. Overall sentiment is very positive, with residents reportedly happy and families feeling reassured about safety and care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Villas of Holly Brook Assisted Living & Memory Care: Belleville, IL?

Submit the Request Information form on this page, or contact Villas of Holly Brook Assisted Living & Memory Care: Belleville, IL directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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