3(14 ratings)· El Paso average: 4.3
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Villas Del Sol Assisted Living in El Paso draws mixed feedback, with some families praising the compassionate, consistent care their loved ones received and others reporting serious communication failures and safety concerns. The community averages 3 out of 5 stars from a small number of Google reviews.
AI-generated from reviews and community data.
Villas Del Sol Assisted Living is a senior living community in El Paso, Texas offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.0 out of 5 across 14 reviews.
Villas Del Sol Assisted Living is an assisted living community in El Paso, Texas, licensed for up to 75 residents. The community offers 24-hour staffing, medication management, housekeeping, dietary accommodations, an emergency call system, wheelchair accessibility, and social activities in gathering spaces.
Reviewers describe widely varying experiences. Several families praise the cleanliness of the facility, the kindness and patience of staff, and willingness to accommodate individual dietary preferences. Visitors have noted that residents are treated with dignity and respect, and that activities and outreach events occur frequently. However, other reviewers report serious concerns about communication, reliability, and professionalism in management, as well as issues with theft of residents' belongings and critical errors in resident identification.
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Help Me Choose3overall · 14 ratings combined
3★ on Google (14)
YouOnly LiveOnce
Jul 2026
HORRIBLE HORRIBLE SERVICES!!!!!!!! THEY NEED TO REPLACE THAT NORA. SHE IS VERY RUDE AND UNPROFESSIONAL. I CANT BELIEVE THIS PLACE TOLERATES PEOPLE LIKE HER. HORRIBLE ATTITUDE!!! I CANT BELIVE THEY HAVE HER WORKING THERE!!!! SHE HAS NO ACCOUNTABILITY AND BLAMES EVERYONE ELSE FOR HER MISTAKES.
Jenny Tilton
Feb 2026
My mom was a patient here for a few years. She received the most excellent care. The staff was patient and kind. Although she didn't care for the food, there were always accomodations made for her. She was always clean as well as the facility is always clean. Her most favorite person as well as my daughters and mine is Jessica. Shes very kind and is an amazing person. Thank you for all the care and love you-all have showed my mom.
Virginia Guerra
Jan 2024
Very unreliable.... director Nora never returned my phone calls or messages....very unprofessional
Carl Lenny
Jun 2023
Someone keeps stealing my aunts things. She just had surgery amputation. Don’t take your loved ones here.
Alan Martinez
Jun 2023
Para mí negra estefania Saavedra<br>URGENTE.. QUE SU SUEGRA NORMA ESTA BIEN GRAVE ESTA EN EL HOSPITAL LLEVA DOS DIAS INTERNADA . SE QUISO SUICIDAR ESTA MUY GRAVE.. TE NECESITA NEGRA URGEEE. YA QUE NO QUIEREN PASARLE LA INFORMACION. POR TELEFONO.QUE SE LE AVISE POR ESTE MEDIO PORFAVOR
Villas Del Sol Assisted Living offers Assisted Living.
Villas Del Sol Assisted Living is located at 520 East Rd in El Paso, Texas.
Villas Del Sol Assisted Living carries a 3.0 out of 5 rating from 14 Google reviews. Villas Del Sol Assisted Living in El Paso draws mixed feedback, with some families praising the compassionate, consistent care their loved ones received and others reporting serious communication failures and safety concerns. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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