Elizabeth Young
Jul 2026
I am in Ventana by Buckner now. I broke my right knee and right shoulder falling off a ladder. Everything here is fine, except getting attention from a nurse.
1 / 10Quick Facts
- Starting price
- $4,300/mo
- Year opened
- 2019
- On-site pool
- Residents have access to a swimming pool
- Rehab therapy scope
- On-site physical, occupational, and speech therapy
What Families Think
Reviews of Ventana by Buckner are sharply split: families in independent and assisted living frequently describe a warm, faith-based community with caring staff, strong activities, and long resident tenures, while numerous reviewers describe serious lapses in nursing care, slow response times, and communication problems, particularly on the rehab and skilled nursing floors. The gap between the 4.0 Google rating and 2.4 Yelp rating reflects this divide in experiences.
The Good
- Warm, faith-based community with weekly Catholic Mass
- Long-tenured residents (5-6+ years) report high satisfaction
- Rehab and therapy teams frequently praised by name
- Robust activity calendar and dining variety
- Staff described as caring and attentive in many reviews
- Pets allowed, including small dogs for residents
The Bad
- Multiple reports of medication errors and dosing delays
- Several reviewers describe slow call-button response times
- Reports of hygiene/diaper-change neglect in skilled nursing
- One report described reliance on agency staff causing inconsistent care
- Some families cite management communication and billing issues
- One report of theft and inadequate follow-up after a resident's death
AI-generated from reviews and community data.
About Ventana by Buckner
Ventana by Buckner is also part of a larger community, which is Buckner International. We are proud to be a faith-based senior living provider with roots in the Baptist church. This allows both residents and our staff members to serve alongside others to help the community. For instance, residents run backpack drives for foster kids around the state of Texas and host holiday gatherings and other special events for children and families in support of Buckner Children and Family Services.
Types of Care
Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Private Rooms
- Wi-Fi / High-Speed Internet
Meals & Dining
- Professional Chef
Community Amenities
- 24-Hour Staff
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Medical Staff
- Outdoor Patio
- Pet Friendly
- Salon / Barber
- Transportation Services
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseFloor Plans
Reviews
3.8overall · 124 ratings combined
4★ on Google (111) · 2.4★ on Yelp (13) · Yelp page ↗
Margaret Yard
Apr 2026
Ventana invited us to a lecture by Dr. Ken Cooper on Thursday 4/16/2026. We R.S.V.P.'d by phone. Upon arrival they could not find our name on the list and they refused us entry into the lecture! This happened with about 20 other invitees as well. The desk clerk. said they were full. I asked for them to simply put extra chairs at the back of the room to accommodate all 20 of us since it was their mistake about the clerical error of not recording the phone RSVP's. This was our first ( and now last) encounter with Ventana. Poorly run organization and lack. of customer service.
T
via YelpThe Truth T.
Apr 2026
First of all let me say that the members there are awesome. I love their attitude. They're thankfulness and support to the associates.They are a pleasure to assist at any giving time.Second of all let me express that this could be a great community if the company would prioritize the employees that has been there longer, and give them seniority of any open positions and any opportunity of advancement with training, that would contribute to the employees becoming great leaders ,and great management staff, instead of going outside, looking for other leaders to come into the company to lead, which then have to be trained .This is a great company why not make it phenomenal?
Mary Rogers
Apr 2026
All personnel have been very helpful and kind. Therapy very helpful. And Josh the Administrator has been very helpful. Thank you for my stay and I would recommend others to Ventana.
VIC VELA
Mar 2026
My mom was here for 20 days. A huge thank you to Andrew with the transportation service department. Andrew was so kind to my parents. My mom truly loved talking to you. Thank you. Valerie with the same department was truly a blessing as well. You guys have a great team. Thank you for treating my mom so well. My dad was able to stay by my moms side each day. They feed my dad a meal each time. They had a bed in the room so they could be together. The nurses were great as well. This establishment was great to both of my parents. Thank you for having a great team! You guys are truly appreciate.
Frequently Asked Questions
What types of care does Ventana by Buckner offer?
Ventana by Buckner offers Assisted Living, At-Home Care, Independent Living, Memory Care and Skilled Nursing / Long Term Care.
How much does Ventana by Buckner cost?
Published pricing at Ventana by Buckner starts around $4,300 per month. Final costs depend on care needs and apartment selection — contact the community for a detailed quote.
Is Ventana by Buckner pet friendly?
Yes — Ventana by Buckner lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Where is Ventana by Buckner located?
Ventana by Buckner is located at 8301 N Central Expy in Dallas, Texas.
What do families say about Ventana by Buckner?
Reviews of Ventana by Buckner are sharply split: families in independent and assisted living frequently describe a warm, faith-based community with caring staff, strong activities, and long resident tenures, while numerous reviewers describe serious lapses in nursing care, slow response times, and communication problems, particularly on the rehab and skilled nursing floors. The gap between the 4.0 Google rating and 2.4 Yelp rating reflects this divide in experiences.
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