Riley Mattix
Apr 2026
Looks beautiful, smells normal (not sterile/gross), my grandmother said the food is awesome. Rooms are rather small tho. First time I've seen a nursing home that I'd be okay living in.
Vancrest of Upper Sandusky
850 Marseilles Avenue
3.9(12 ratings)
1 / 5Quick Facts
- Total units
- 99
- Memory care
- Secured neighborhood specifically for dementia residents
- Therapy services
- On-site physical, occupational, and speech therapy
- Short-term care
- Respite and hospice care offered on-site
- Network affiliation
- Part of the United Church Homes network
What Families Think
Reviews of Vancrest of Upper Sandusky are mixed, with several families praising the food, cleanliness, and caring aides and nurses, while others describe serious concerns about staff communication and resident safety in the memory care unit. Google ratings for the facility average 3.9 from a small number of reviews.
The Good
- Compassionate, caring aides and nurses
- Good food, praised by multiple reviewers
- Clean facility that doesn't feel sterile
- On-site memory care neighborhood for dementia residents
- Positive recovery experience noted by a family member
The Bad
- One report of repeated falls with delayed staff response
- One report of poor communication during a dementia-unit placement
- One reviewer felt the memory care unit wasn't suited to higher-functioning residents
- No published pricing information available
AI-generated from reviews and community data.
About Vancrest of Upper Sandusky
Vancrest of Upper Sandusky is a skilled nursing facility in Upper Sandusky, Ohio, offering personalized care with a focus on residents' comfort and quality of life. The facility provides around-the-clock skilled nursing care for transitional and rehabilitative needs following illness or surgery, as well as long-term care, respite care, and hospice care.
The community includes a memory support neighborhood designed specifically for individuals living with Alzheimer's and dementia-related conditions. This specialized unit tailors care to residents' medical, physical, and emotional needs based on their individual history, preferences, interests, and routines, maintaining a calm and inviting atmosphere where comfort and dignity are prioritized.
Skilled rehabilitation services are available, including physical, occupational, and speech therapies. Care is individualized for each resident and may be provided in short-term, long-term, or outpatient settings based on specific needs.
The facility emphasizes personalized meal selections and an activities department offering programs suited to all residents. The team of qualified professionals delivers care guided by the facility's mission to prioritize resident comfort and quality of life.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.9overall · 12 ratings combined
3.9★ on Google (12)
kathy mann
Apr 2025
I'm writing this with a heavy heart. Anyone who has a mother/ father or loved one needing care will understand. My mother 💜 has been very forgetful and getting worse and worse. Dementia...a hard diagnosis. We made the difficult choice to move her to a locked dementia unit. We were hopeful after taking to The Vancreast staff that they would be the right fit. Being local meant that my grandma and mother's siblings would be able to visit easily. Unfortunately after 2 days with no communication from Vancreast staff they sent her to Sojurn in Tiffin because they couldn't get her to take her meds. I have been a nurse for almost 30 years and explained I would assist as soon as I was off duty. Not good enough, they sent her. After the dramatic removal of my mother they come up with excuses after excuses as to why she can't come back. It seems like the dementia unit I was so needing is a unit of mostly bed and wheelchair bound Residents that sit in front of the TV for hrs and easily are manageable. That is not my mother. She needs a purpose and duties to forful her day. She wanders like most dementia patients. Looking for her car and loves ones. Vancreast turned my stressful time into a NIGHTMARE. Not being honest and upfront. I am hoping they learn from this experience and get dementia training for their staff and management. I will be finding a more appropriate unit for my mother. Unfortunately that means out of town. I do not recommend Vancreast.....they made an already a difficult situation even worse. Sincerely, Kathy Mann
Richard Gerber
Nov 2019
Pleased. Good Food. Nice Aides and Nurses. One thing that would help is if they had thermostats for heat and air on the first floor.
Brian Dible
Oct 2019
Great facility that is part of the United Church Homes. Worked here as a teenager and it made for a great life experience to interact with the elderly. Very compassionate and caring staff. Provided great service to my Dad while he was there for recovery.
Emily hill
Nov 2018
ZERO STARS This place sucks, my boyfriends grandmother has fallen down 4 times In The last two months and she’s had to call home just to have someone come help her off the ground, she’s there to be somewhere where someone can help care for her and she’s stuck on the ground for very long periods of time, people there need to check on their people more. Something bad could have happened to her.
Frequently Asked Questions
What types of care does Vancrest of Upper Sandusky offer?
Vancrest of Upper Sandusky offers Skilled Nursing / Long Term Care.
Where is Vancrest of Upper Sandusky located?
Vancrest of Upper Sandusky is located at 850 Marseilles Avenue in Upper Sandusky, Ohio.
What do families say about Vancrest of Upper Sandusky?
Reviews of Vancrest of Upper Sandusky are mixed, with several families praising the food, cleanliness, and caring aides and nurses, while others describe serious concerns about staff communication and resident safety in the memory care unit. Google ratings for the facility average 3.9 from a small number of reviews.
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