Riley Mattix
Apr 2026
Looks beautiful, smells normal (not sterile/gross), my grandmother said the food is awesome. Rooms are rather small tho. First time I've seen a nursing home that I'd be okay living in.
1 / 5CMS Care Compare
Reviews of Vancrest of Upper Sandusky are mixed, with several families praising the food, cleanliness, and caring aides and nurses, while others describe serious concerns about staff communication and resident safety in the memory care unit. Google ratings for the facility average 3.9 from a small number of reviews.
AI-generated from reviews and community data.
Vancrest of Upper Sandusky is a senior living community in Upper Sandusky, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 12 reviews.
Vancrest of Upper Sandusky is a skilled nursing facility in Upper Sandusky, Ohio, offering personalized care with a focus on residents' comfort and quality of life. The facility provides around-the-clock skilled nursing care for transitional and rehabilitative needs following illness or surgery, as well as long-term care, respite care, and hospice care.
The community includes a memory support neighborhood designed specifically for individuals living with Alzheimer's and dementia-related conditions. This specialized unit tailors care to residents' medical, physical, and emotional needs based on their individual history, preferences, interests, and routines, maintaining a calm and inviting atmosphere where comfort and dignity are prioritized.
Skilled rehabilitation services are available, including physical, occupational, and speech therapies. Care is individualized for each resident and may be provided in short-term, long-term, or outpatient settings based on specific needs.
The facility emphasizes personalized meal selections and an activities department offering programs suited to all residents. The team of qualified professionals delivers care guided by the facility's mission to prioritize resident comfort and quality of life.
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me Choose3.9overall · 12 ratings combined
3.9★ on Google (12)
Riley Mattix
Apr 2026
Looks beautiful, smells normal (not sterile/gross), my grandmother said the food is awesome. Rooms are rather small tho. First time I've seen a nursing home that I'd be okay living in.
kathy mann
Apr 2025
I'm writing this with a heavy heart. Anyone who has a mother/ father or loved one needing care will understand. My mother 💜 has been very forgetful and getting worse and worse. Dementia...a hard diagnosis. We made the difficult choice to move her to a locked dementia unit. We were hopeful after taking to The Vancreast staff that they would be the right fit. Being local meant that my grandma and mother's siblings would be able to visit easily. Unfortunately after 2 days with no communication from Vancreast staff they sent her to Sojurn in Tiffin because they couldn't get her to take her meds. I have been a nurse for almost 30 years and explained I would assist as soon as I was off duty. Not good enough, they sent her. After the dramatic removal of my mother they come up with excuses after excuses as to why she can't come back. It seems like the dementia unit I was so needing is a unit of mostly bed and wheelchair bound Residents that sit in front of the TV for hrs and easily are manageable. That is not my mother. She needs a purpose and duties to forful her day. She wanders like most dementia patients. Looking for her car and loves ones. Vancreast turned my stressful time into a NIGHTMARE. Not being honest and upfront. I am hoping they learn from this experience and get dementia training for their staff and management. I will be finding a more appropriate unit for my mother. Unfortunately that means out of town. I do not recommend Vancreast.....they made an already a difficult situation even worse. Sincerely, Kathy Mann
Richard Gerber
Nov 2019
Pleased. Good Food. Nice Aides and Nurses. One thing that would help is if they had thermostats for heat and air on the first floor.
Brian Dible
Oct 2019
Great facility that is part of the United Church Homes. Worked here as a teenager and it made for a great life experience to interact with the elderly. Very compassionate and caring staff. Provided great service to my Dad while he was there for recovery.
Emily hill
Nov 2018
ZERO STARS This place sucks, my boyfriends grandmother has fallen down 4 times In The last two months and she’s had to call home just to have someone come help her off the ground, she’s there to be somewhere where someone can help care for her and she’s stuck on the ground for very long periods of time, people there need to check on their people more. Something bad could have happened to her.
4 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2026
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2026
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 17, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2026
Provide activities to meet all resident's needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2026
Keep residents' personal and medical records private and confidential.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2026
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2026
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 17, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 17, 2023
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 17, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 17, 2023
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 17, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 23, 2021
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 23, 2021
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 23, 2021
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 23, 2021
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 23, 2021
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Vancrest of Upper Sandusky offers Skilled Nursing / Long Term Care.
Vancrest of Upper Sandusky is located at 850 Marseilles Avenue in Upper Sandusky, Ohio.
Reviews of Vancrest of Upper Sandusky are mixed, with several families praising the food, cleanliness, and caring aides and nurses, while others describe serious concerns about staff communication and resident safety in the memory care unit. Google ratings for the facility average 3.9 from a small number of reviews.
Vancrest of Upper Sandusky had 4 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page to connect with Vancrest of Upper Sandusky and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Vancrest of Upper Sandusky? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Upper Sandusky.

Upper Sandusky, Ohio0 mi
4.1(54)
Skilled Nursing / Long Term Care

Upper Sandusky, Ohio3.8 mi
4.6(11)
Assisted LivingIndependent LivingMemory Care

Bucyrus, Ohio16.7 mi
4(7)
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care

Bucyrus, Ohio17.2 mi
4(4)
Skilled Nursing / Long Term Care

Bucyrus, Ohio17.9 mi
4.9(28)
Assisted LivingIndependent Living

Marion, Ohio18.5 mi
4.7(46)
Home care · no referral needed
Home care agencies serving Upper Sandusky bring help to the house: daily living, companionship, and respite for family caregivers.