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Valley Healthcare Center

1680 N Waterman Ave

3.4(74 ratings)· San Bernardino average: 3.7

Valley Healthcare Center — photo 11 / 5

Quick Facts

Total units
109
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
109
Payment options
Accepts Medicare, Medi-Cal, HMO, Hospice, Respite, Private Pay
Therapy services
Round-the-clock PT, OT, and speech therapy
Nearby hospitals
Near Loma Linda University Medical Center, St. Bernadines
Post-discharge support
Continued care from home after discharge offered

What Families Think

Valley Healthcare Center is a 109-bed skilled nursing facility in San Bernardino offering short-term rehab and long-term care. Reviewers frequently praise specific staff members by name for attentiveness and going out of their way for residents, though one detailed review describes serious call-button response delays and odor issues.

The Good

  • Staff praised by name for compassionate care
  • Helped families celebrate resident birthdays warmly
  • Facility described as clean by a visitor
  • 24/7 rehabilitation with PT, OT, speech therapy
  • Accepts Medicare, Medi-Cal, HMO, Hospice, Private Pay

The Bad

  • One report of 2-3 hour waits for call-button response
  • One report of urine odor in the facility
  • Reduced administrative staffing on weekends noted

AI-generated from reviews and community data.

About Valley Healthcare Center

Valley Healthcare Center is a skilled nursing facility offering 24-hour care in San Bernardino, California. The 109-bed facility is designed to meet the needs of both short-term therapy and long-term care residents, accepting Medicare, Medi-Cal, HMO programs, Hospice, Respite, and Private Pay.

The center provides comprehensive rehabilitation services available around the clock, including physical and occupational therapy and speech/language pathology. A professionally trained nursing team of Registered Nurses, Licensed Vocational Nurses, and Certified Nursing Assistants delivers personalized care using state-of-the-art equipment and technology. The facility also offers continued care from home following discharge.

Residents enjoy an array of social, recreational, and religious activities held in bright and cheery surroundings. The facility provides home comforts including healthy cooked meals and spacious facilities designed to create a welcoming atmosphere.

Located in the heart of San Bernardino just minutes from the 215 and 10 freeways, the center is centrally positioned near major Inland Empire hospitals including Community Hospital of San Bernardino, Loma Linda University Medical Center, and St. Bernadines Medical Center. The admissions department manages the entire process from initial requests through benefit authorization and discharge planning.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.4overall · 74 ratings combined

3.4★ on Google (74)

shawn butler

Apr 2026

via Google

I WOULD NOT RECOMMEND ANYONE TO COME HERE!!! I'M HERE STILL HAVING A HORRIBLE EXPERIENCE RECOVERING FROM TOTAL KNEE REPLACEMENT SURGERY. IF YOU RING THE BUZZER FOR A NURSE OR CNA YOU MIGHT GET AN ANSWER WITHIN A 2HR TIME PERIOD. I'VE WAITED AS LONG AS 3HRS FOR A RESPONSE ON A SATURDAY NIGHT WHILE ADMINISTRATIVE STAFF WERE OFF FOR THE WEEKEND. ALTHOUGH SOME OF THE STAFF ARE FRIENDLY AND PROFESSIONAL (AMANDA.NURSE/CONNIE.CNA/JOEL.PT) AND A FEW OTHER STAFF MEMBERS, AND I MEAN VERY FEW. THE FOOD ISN'T THAT BAD BUT THIS PLACE STINKS LIKE URINE.

Chuck Hokanson

Mar 2026

via Google

It's a nursing home. I have a friend there. It is clean...not hospital clean...but clean. Staff were attentive and, I thought, appeared well trained. My friend appeared settled and had made a friend or two- one who helped him get stuff done.

lorraine gonzales

Apr 2025

via Google

I love this place especially for my dad who is 91 years old. His name is George Padilla and I love him with all my heart and soul. I especially love certain people that work there my number one favorite is named Fred. He’s a CNA and he’s awesome. He’s also tall dark and handsome and I love the way he treats my dad. Then there’s J a lovely lady that works in front when you first walk in she’s awesome and I appreciate anything she does for me. There’s also Adriana S. Who also is very awesome. She’s a very strong young lady. I say that because she’s able to pick my dad up and put him in his bed. He’s got to weigh at least 115 pounds. There’s a lot of people there that I really really appreciate God bless all of you Always.🥰❤️❤️❤️❤️❤️❤️❤️ Lorraine Gonzales

Diane Calles

Jun 2024

via Google

Valley Healthcare has done a great job in taking care of my Dad and all his needs 24/7. They helped us celebrate my Dad's 98th birthday. Thank you to all the staff.

Douglas Shawhan

Aug 2023

via Google

The staff at Valley Healthcare Center are so kind and provide exceptional care for my uncle. Recently we had a birthday party for my uncle at Valley; they reserved a really nice large room and Jae even helped decorate before the party. They made the effort to ensure my uncle was well groomed and was dressed appropriately. They also provided coffee, water, and punch. They went way beyond what was necessary and were so cooperative. They are a dedicated group of caring professionals.

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Frequently Asked Questions

What types of care does Valley Healthcare Center offer?

Valley Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Valley Healthcare Center located?

Valley Healthcare Center is located at 1680 N Waterman Ave in San Bernardino, California.

What do families say about Valley Healthcare Center?

Valley Healthcare Center is a 109-bed skilled nursing facility in San Bernardino offering short-term rehab and long-term care. Reviewers frequently praise specific staff members by name for attentiveness and going out of their way for residents, though one detailed review describes serious call-button response delays and odor issues.

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