TheKey provides personalized home care services in Riverside and San Bernardino counties across Southern California. The company offers flexible care options ranging from a few hours of companionship to comprehensive 24/7 support, with specialized services including memory care and comfort-focused care during advanced illness.
TheKey's approach centers on what they call the Balanced Care Method, built around six evidence-based pillars: cognitive stimulation, nutritious meals, physical movement, social connection, meaningful activities, and restful sleep. This framework is designed to help clients maintain mental sharpness, physical strength, and purposeful daily engagement rather than basic care provision.
The care team includes personally matched caregivers supported by a Caregiver Manager and Client Success Manager, both available 24/7. TheKey combines local knowledge of the Inland Empire communities with training and standards backed by over 25 years of home care experience as a national organization, offering flexible arrangements that adapt as client needs change.
The company's approach emphasizes partnership and personalized attention. Care plans are developed through in-home assessments that focus on individual routines, preferences, and goals. Caregivers are trained to support not only daily living needs but also cognitive health, social connections, and overall quality of life.