Home Health Compare
The two available reviews for Valley Health Home Health are both extremely negative, describing serious lapses in wound care knowledge, staffing shortages, and poor communication with patients and their other care teams. No positive reviews are on record for this location.
AI-generated from reviews and community data.
Valley Health Home Health is a home health agency serving Winchester, Virginia offering Home Health.
Valley Health Home Health is a home health and hospice community in Winchester, Virginia.
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Help Me Choose1overall · 2 ratings combined
1★ on Google (2)
MARTHA MORENOAVLLE
Mar 2026
If I could give minus one stars, I would. Please stay away from them. RNs have no idea how to do wound vacs. I was told by the RN I give her bad vibes about my case. They have no training on transplant and what medication can do to our bodies. The end result was I was abounded with no wound vac no communication was ever done with my transplant team. The worst uncaring people!!!
Win
Jul 2023
Substandard care. Nurses not aware of wound care. Complained when called after my surgery...stating they were short staffed. Knowledge base very limited and in charge RN stating she would speak with staff. Sent photos and voiced concern. Supplies not available relaying budget cuts. More in services needed as well as empathy and sensitivity training. Excuses do not heal or provide care. Ashamed of this team.
Valley Health Home Health is a Medicare-certified home health agency (certified since 1985). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
What patients say
5.0 / 5 patient survey rating
538 completed patient surveys, 29% response rate.
Hospital outcomes
How patients did
Service area
Valley Health Home Health reports serving 54 ZIP codes, including Winchester, Middletown, Strasburg, Amissville, Basye, Bentonville, Berryville, Bluemont, Boyce, Broadway and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 497058. National figures are the average across all certified agencies.
Valley Health Home Health offers Home Health.
Valley Health Home Health is located at 333 W Cork St in Winchester, Virginia.
The two available reviews for Valley Health Home Health are both extremely negative, describing serious lapses in wound care knowledge, staffing shortages, and poor communication with patients and their other care teams. No positive reviews are on record for this location.
Yes. Valley Health Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page to connect with Valley Health Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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