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Twin Lakes Community Memory Care

3810 Heritage Dr

4.3(18 ratings)· Burlington average: 4.4

Twin Lakes Community Memory Care — photo 11 / 2

Quick Facts

Dementia Day Program
Offers a twice-weekly dementia support program for community members

What Families Think

Reviews for Twin Lakes Community Memory Care are mixed: several reviewers speak warmly about caring staff and a dementia support program, but one family reported a serious safety incident involving falls and injuries. With only 18 Google reviews, the picture is limited but points to variability in day-to-day care quality.

The Good

  • Multiple reviewers describe staff as caring and supportive
  • Dementia support program praised by a family member
  • Staff described as attentive by several reviewers

The Bad

  • One report of a resident suffering falls and injuries
  • One report of insufficient racial diversity in management
  • No published pricing information available

AI-generated from reviews and community data.

About Twin Lakes Community Memory Care

Twin Lakes Community Memory Care is a skilled nursing / long term care community in Burlington, North Carolina.

Families rate Twin Lakes Community Memory Care 4.3 out of 5 based on 18 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.3overall · 18 ratings combined

4.3★ on Google (18)

Jamie Brown

Apr 2023

via Google

My father briefly was at the location and I would visit often ever other day and I would change times I would go and bring my father food and feed him because he had trouble feeding him self which I said something about it and I was told on several occasions that they check the residents every 15 minutes and make sure they are ok but that wouldn’t be the case if my father keep failing to the point he had stitches in his head and a black eye and bruised face and down his leg so just remember just because you pay more and the place is nice looking doesn’t mean you get better service so keep your extra money and pay for someone to sit with your love one at one time this was a nice place many years ago when they wasn’t so big

Reginald Manning

Oct 2020

via Google

The management staff needs to be more racially diverse.

Craig Hall

Jul 2018

via Google

My mother attended the Harbor program at Twin Lakes twice a week for approximately a year after she was diagnosed with dementia. It is obvious that Karen the director and the rest of the staff care deeply for their clients. My mother finally reached a point that she was not able to attend but my family will always be grateful for the care and support she received.

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Frequently Asked Questions

What types of care does Twin Lakes Community Memory Care offer?

Twin Lakes Community Memory Care offers Skilled Nursing / Long Term Care.

Where is Twin Lakes Community Memory Care located?

Twin Lakes Community Memory Care is located at 3810 Heritage Dr in Burlington, North Carolina.

What do families say about Twin Lakes Community Memory Care?

Reviews for Twin Lakes Community Memory Care are mixed: several reviewers speak warmly about caring staff and a dementia support program, but one family reported a serious safety incident involving falls and injuries. With only 18 Google reviews, the picture is limited but points to variability in day-to-day care quality.

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Nearby Communities

Other senior living options within 25 miles of Burlington.