MyLivingChoice

The Oaks Of Alamance

1670 Westbrook Ave

2.7(10 ratings)· Burlington average: 4.4

The Oaks Of Alamance, photo 11 / 3

Quick Facts

Licensed capacity
69 residents

California CDSS

What Families Think

Reviews for The Oaks Of Alamance are largely negative, with families describing serious concerns about cleanliness, care quality, and billing accuracy. Multiple reviewers reported unresolved falls, cold food, and unresponsive management when raising concerns.

The Good

  • One reviewer said staff seemed okay

The Bad

  • Multiple reports of dirty carpets and urine/feces odors
  • One report of a fall and broken femur with no documentation or family notification
  • One reviewer described meals as barely warm
  • One billing error overcharged a resident by $500 with slow refund
  • Reviewer questioned whether adequate licensed CNA staff were present

AI-generated from reviews and community data.

The Oaks Of Alamance is a senior living community in Burlington, North Carolina offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.7 out of 5 across 10 reviews.

About The Oaks Of Alamance

The Oaks Of Alamance is an assisted living community in Burlington, North Carolina.

Families rate The Oaks Of Alamance 2.7 out of 5 based on 10 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at The Oaks Of Alamance

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of The Oaks Of Alamance

2.7overall · 10 ratings combined

2.7★ on Google (10)

Naomi Venegas

Jun 2026

via Google

Staff seems okay. The place itself is just disgusting. The carpet in my grandfathers room is so filthy that my shoes were sticking to the carpet. The room and the halls leading to his room smell like urine/feces. If you have family in here make sure you are keeping track of their accounts and what is being charged. My grandfather was charged almost $500 more than what he was supposed to be charged, I couldn’t reach anyone over the phone and had to go in person to speak with someone. It was a “mistake” that costed him an over draft, and it’s been a week and still waiting for the money to be refunded.

Sherry Massey

May 2020

via Google

My mother-in-law has had falls and as of May 2020 a broken femur. No one at the Oaks said they have any knowledge about how this happened. All of this occurred while she was in assisted living. Our family was not contacted at all about the fall nor is there any record of her having a fall. We were told by the doctor in ER that the fall could be as old as 3 days. She was in severe pain. Most of her meals were barely warm. My husband would warm them in the microwave for her. He had several conversations with management about her care and cleanliness to no avail. After her fall our family moved everything of my mother-in-law out of that place. I would not recommend this facility to anyone. I have to question if any or maybe 1 or 2 or licensed CNA'S.

Jennifer Echols

Feb 2020

via Google

No place can look after our love ones like we can...😞

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Frequently Asked Questions

What types of care does The Oaks Of Alamance offer?

The Oaks Of Alamance offers Assisted Living.

Where is The Oaks Of Alamance located?

The Oaks Of Alamance is located at 1670 Westbrook Ave in Burlington, North Carolina.

What do families say about The Oaks Of Alamance?

Reviews for The Oaks Of Alamance are largely negative, with families describing serious concerns about cleanliness, care quality, and billing accuracy. Multiple reviewers reported unresolved falls, cold food, and unresponsive management when raising concerns.

How can families visit The Oaks Of Alamance?

Submit the Request Information form on this page to connect with The Oaks Of Alamance and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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