The Oaks Of Alamance

Naomi Venegas

Jun 2026

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Staff seems okay. The place itself is just disgusting. The carpet in my grandfathers room is so filthy that my shoes were sticking to the carpet. The room and the halls leading to his room smell like urine/feces. If you have family in here make sure you are keeping track of their accounts and what is being charged. My grandfather was charged almost $500 more than what he was supposed to be charged, I couldn’t reach anyone over the phone and had to go in person to speak with someone. It was a “mistake” that costed him an over draft, and it’s been a week and still waiting for the money to be refunded.

Sherry Massey

May 2020

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My mother-in-law has had falls and as of May 2020 a broken femur. No one at the Oaks said they have any knowledge about how this happened. All of this occurred while she was in assisted living. Our family was not contacted at all about the fall nor is there any record of her having a fall. We were told by the doctor in ER that the fall could be as old as 3 days. She was in severe pain. Most of her meals were barely warm. My husband would warm them in the microwave for her. He had several conversations with management about her care and cleanliness to no avail. After her fall our family moved everything of my mother-in-law out of that place. I would not recommend this facility to anyone. I have to question if any or maybe 1 or 2 or licensed CNA'S.

Jennifer Echols

Feb 2020

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No place can look after our love ones like we can...😞